Angi writes: here is my question, > one customer was looking at the photo of her horse and commented that it was > a really good picture of her horse and she might use it for her > website....could she take it somewhere and have herself cropped out of the > photo? I told her no a mistake - never say no. It makes people feel uncomfortable and then they can mentally justify whatever action they chose to take to get what they want. Next time try aiming a beaming smile at the person and a loud clear voice say: 'why, yes! - let me just work out the professional fee for you' .. go on to explain that circumstances are different for people purchasing single prints for private use compared to those purchasing publishing rights for images or using them for commercial purposes and then quote your price. Maybe you'll get the sale, maybe the unthinking soul will simply turn crimson and move on, a little more educated about the real issues. ..give them a fair price, given that they are in all likelihood going to make a complete mess of the image ;-) Karl
