On Tuesday, March 15, 2011 9:26:44 am Bruce Momjian wrote: > Adrian Klaver wrote: > > On Tuesday, March 15, 2011 9:04:30 am Bruce Momjian wrote: > > > The larger question is whether these forums should be used to help > > > people get support for commercial products that embed Postgres. > > > > The eternal Open Source dilemma. Once it is released into the wild are > > we responsible for it? In a perfect world the folks that incorporate > > Postgres into their products would be entirely accountable for its care > > and feeding. Part of me says hold to that standard. Another part says > > how do you know where a question is really coming from? I for one am > > not going to interrogate everyone on their reasons for asking a > > question. The other issue is perception. Right or wrong, not answering > > questions ends up reflecting negatively on the community. > > I think we should make sure they have checked the vendor help system > first or point them to that. Actually in this case that had already been done:) From the original post: "Whatever I did didn't help, incl. a teamviewer session with one of the HM administrators. I've already read and done everything about that in FAQ, forums,net etc. and nothing helps. " -- Adrian Klaver adrian.klaver@xxxxxxxxx -- Sent via pgsql-general mailing list (pgsql-general@xxxxxxxxxxxxxx) To make changes to your subscription: http://www.postgresql.org/mailpref/pgsql-general
