* David Lang (david@xxxxxxx) wrote: > there's a huge difference between 'works on debian' and 'supported on > debian'. I do use debian extensivly, (along with slackware on my personal > machines), so i am comfortable getting things to work. but 'supported' > means that when you run into a problem you can call for help without being > told 'sorry, switch distros, then call us back'. Have you ever actually had that happen? I havn't and I've called support for a number of different issues for various commercial software. In the end it might boil down to some distribution-specific issue that they're not willing to fix but honestly that's pretty rare. > even many of the companies that offer support for postgres have this > problem. the explination is always that they can't test every distro out > there so they pick a few and support those (this is one of the reasons why My experience has been that unless it's pretty clearly some distro-specific issue (which doesn't happen all that often, but it's good to be familiar with what would probably be a distro-specific issue and what wouldn't), the support folks are willing to help debug it. Thanks, Stephen
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