Re: GlobalProtect connection loss

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On 2020-04-13 at 20:59, Daniel Lenski wrote:

> On Mon, Apr 13, 2020 at 5:12 PM The Wanderer <wanderer@xxxxxxxxxxx>
> wrote:
> 
>> On 2020-04-13 at 19:50, Daniel Lenski wrote:

>>> This particular one has already been reported; we still don't 
>>> understand what it means, but it's very common. ¯\_(ツ)_/¯
>> 
>> I saw some of those discussions in looking at the archives before
>> I reported this. If I get a chance to figure out what that means,
>> I'll be sure to pass any (visibly) potentially relevant information
>> along.
> 
> Sounds good. One of the main *interesting* mysteries concerns IPv6.

I can nearly 100% guarantee that I am not using IPv6, at either end of
the connection. Whether it's involved anywhere in the middle is outside
of my scope to determine.

>>> Run it with `openconnect -vvvv --dump --timestamp`, and save that
>>> to a file. The log size may be huge after ~3 hours, but it'll
>>> give you precise timestamps for all messages.
>> 
>> How huge are we talking about? A few hundred megabytes? A few
>> gigabytes?
> 
> ¯\_(ツ)_/¯
> 
> Depends how much you use it. It will print one log line for every 
> incoming and outgoing packet over the VPN.

So, lots and lots, then. I connected it and left it with no follow-up
traffic (not intentionally triggered, anyway), and it was already 30k
after a matter of seconds; I've connected the RDP session and checked
after a minute or two, and it was over 500k with little or no actual
cross-RDP activity.

I'm trying a way involving leaving it up overnight, in the hopes that it
will exhibit the same behavior even without the continual traffic. If
that doesn't work out, though, I can still capture the RDP session's
first-drop log tomorrow.

Would a repeating ping over the VPN tunnel (one every 30 seconds, more a
keepalive than anything else) be enough to qualify as traffic for this
purpose, or would I need to keep something else (e.g. the RDP session)
going?


I hope it's OK if I process the resulting file to strip out identifying
information - organization names, not IP addresses et cetera; I'm not
entirely sure what is and isn't OK to let out, here, but I know we're
told not to share the GlobalProtect portal address and I can see that in
the logs already.

-- 
   The Wanderer

The reasonable man adapts himself to the world; the unreasonable one
persists in trying to adapt the world to himself. Therefore all
progress depends on the unreasonable man.         -- George Bernard Shaw

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