Re: "No sensors found!" on Intel Entry Storage System SS4200

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Jean Delvare wrote:
On Wed, 2 Sep 2009 21:29:16 +0200, Jean Delvare wrote:
On Wed, 2 Sep 2009 02:23:52 +0200, Hubert Kario wrote:
On Tuesday 01 September 2009 23:27:28 Tech2009 wrote:
Thank you for the suggestions.

I looked in sysfs on the factory distro, no sign of dme1737 there (see
attached). However there are other i2c devices not on my debian
install...you could be right about the direct port io, but without
disassembling the library it's hard to tell.

I tried loading dme1737 with force_start, but that made no difference
for me.
I was thinking about using the 'force' parameter to givie the address explicitly to the module, the device may be on non standard port. sensors-detect is usually more capable of detecting devices than kernel modules
Good point. The dme1737 driver only recognizes version/stepping value
of 0x69 as the SCH5027. sensors-detect OTOH recognizes all version/
steppings from 0x69 to 0x6f. It would be interesting to see a dump of
the chip (modprobe i2c-dev then run i2cdump), I'd guess you have a
version/stepping value > 0x69.

Ping. Can we have the output of i2cdump for your chip, please?

It might help to have a physical look at the chip and read the top
marking, if this is possible.

This would also be helpful, if possible.

Wow, it's been a while since then, I'm not on the list any longer.

I've attached two files.
sensors.txt shows the output that I get with sensors-detect and sensors.

i2cbus.txt shows output for i2cdetect and i2cdump.
Let me point out that after running "i2cdump 0 0x6a", lmsensors was no longer responsive. Furthermore the machine failed to reboot until I did a cold boot.


I'm not sure what chip to look for, but according to this document:
http://download.intel.com/support/motherboards/server/ss4200-e/sb/ss4200e_tps_11.pdf
"Enclosure management is performed by a SMSC SCH5027D part with an integrated hardware monitor controller. The SMSC component monitors various aspects of the storage enclosure."

If you feel it's helpful I can try to take a picture.

I'll give any suggestions a shot, or if you're willing, I can setup one of these machines for you to connect to.

Script started on Fri 29 Jan 2010 06:41:17 PM EST
intel-ss4200:~# i2cdetect 0
WARNING! This program can confuse your I2C bus, cause data loss and worse!
I will probe file /dev/i2c-0.
I will probe address range 0x03-0x77.
Continue? [Y/n] 
     0  1  2  3  4  5  6  7  8  9  a  b  c  d  e  f
00:          -- -- -- -- -- 08 -- -- -- -- -- -- -- 
10: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- 
20: -- -- -- -- -- -- -- -- -- -- -- -- -- -- 2e -- 
30: -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- 
40: -- -- -- -- 44 -- -- -- -- -- -- -- -- -- -- -- 
50: 50 -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- 
60: -- -- -- -- -- -- -- -- -- 69 6a -- -- -- -- -- 
70: -- -- -- -- -- -- -- --                         
intel-ss4200:~# i2cdump 0 0x69
No size specified (using byte-data access)
WARNING! This program can confuse your I2C bus, cause data loss and worse!
I will probe file /dev/i2c-0, address 0x69, mode byte
Continue? [Y/n] 
     0  1  2  3  4  5  6  7  8  9  a  b  c  d  e  f    0123456789abcdef
00: 08 08 08 08 08 08 08 08 08 08 08 08 08 08 08 08    ????????????????
10: 08 08 08 08 08 08 08 08 08 08 08 08 08 08 08 08    ????????????????
20: 08 08 08 08 08 08 08 08 08 08 08 08 08 08 08 08    ????????????????
30: 08 08 08 08 08 08 08 08 08 08 08 08 08 08 08 08    ????????????????
40: 08 08 08 08 08 08 08 08 08 08 08 08 08 08 08 08    ????????????????
50: 08 08 08 08 08 08 08 08 08 08 08 08 08 08 08 08    ????????????????
60: 08 08 08 08 08 08 08 08 08 08 08 08 08 08 08 08    ????????????????
70: 08 08 08 08 08 08 08 08 08 08 08 08 08 08 08 08    ????????????????
80: ff f6 03 00 07 00 1a 05 80 11 00 03 ff ff ff ff    .??.?.????.?....
90: ff 96 01 ff ff ff ff ff ff 96 01 00 ff 15 00 00    .??......??..?..
a0: 08 b4 1b b4 ff ff ff ff ff ff ff ff ff ff ff ff    ????............
b0: ff ff ff ff ff ff ff ff ff ff ff ff ff ff 01 11    ..............??
c0: ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff    ................
d0: ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff    ................
e0: ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff    ................
f0: ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff ff    ................
intel-ss4200:~# i2cdump 0 0x69a
No size specified (using byte-data access)
WARNING! This program can confuse your I2C bus, cause data loss and worse!
I will probe file /dev/i2c-0, address 0x6a, mode byte
Continue? [Y/n] 
     0  1  2  3  4  5  6  7  8  9  a  b  c  d  e  f    0123456789abcdef
00: 06 06 06 06 06 06 06 06 06 06 06 06 06 06 06 06    ????????????????
10: 06 06 06 06 06 06 06 06 06 06 06 06 06 06 06 06    ????????????????
20: 06 06 06 06 06 06 06 06 06 06 06 06 06 06 06 06    ????????????????
30: 06 06 06 06 06 06 06 06 06 06 06 06 06 06 06 06    ????????????????
40: 06 06 06 06 06 06 06 06 06 06 06 06 06 06 06 06    ????????????????
50: 06 06 06 06 06 06 06 06 06 06 06 06 06 06 06 06    ????????????????
60: 06 06 06 06 06 06 06 06 06 06 06 06 06 06 06 06    ????????????????
70: 06 06 06 06 06 06 06 06 06 06 06 06 06 06 06 06    ????????????????
80: 8f ff 00 11 06 06 00 00 00 00 80 00 00 00 00 d5    ?..???....?....?
90: d5 d5 d5 d5 d5 d5 d5 d5 d5 d5 d5 d5 d5 d5 XX XX    ??????????????XX
a0: XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX    XXXXXXXXXXXXXXXX
b0: XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX    XXXXXXXXXXXXXXXX
c0: XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX    XXXXXXXXXXXXXXXX
d0: XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX    XXXXXXXXXXXXXXXX
e0: XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX    XXXXXXXXXXXXXXXX
f0: XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX    XXXXXXXXXXXXXXXX
intel-ss4200:~# sendosors-detect
# sensors-detect revision 5249 (2008-05-11 22:56:25 +0200)

This program will help you determine which kernel modules you need
to load to use lm_sensors most effectively. It is generally safe
and recommended to accept the default answers to all questions,
unless you know what you're doing.

We can start with probing for (PCI) I2C or SMBus adapters.
Do you want to probe now? (YES/no): 
Probing for PCI bus adapters...
Use driver `i2c-i801' for device 0000:00:1f.3: Intel 82801G ICH7

We will now try to load each adapter module in turn.
Module `i2c-i801' already loaded.
If you have undetectable or unsupported I2C/SMBus adapters, you can have
them scanned by manually loading the modules before running this script.

We are now going to do the I2C/SMBus adapter probings. Some chips may
be double detected; we choose the one with the highest confidence
value in that case.
If you found that the adapter hung after probing a certain address,
you can specify that address to remain unprobed.

Next adapter: SMBus I801 adapter at 0400 (i2c-0)
Do you want to scan it? (YES/no/selectively): 

^C
intel-ss4200:~# 
intel-ss4200:~# exit

Script done on Fri 29 Jan 2010 06:43:51 PM EST
Script started on Fri 29 Jan 2010 06:48:54 PM EST
intel-ss4200:~# snensors-detect
# sensors-detect revision 5249 (2008-05-11 22:56:25 +0200)

This program will help you determine which kernel modules you need
to load to use lm_sensors most effectively. It is generally safe
and recommended to accept the default answers to all questions,
unless you know what you're doing.

We can start with probing for (PCI) I2C or SMBus adapters.
Do you want to probe now? (YES/no): 
Probing for PCI bus adapters...
Use driver `i2c-i801' for device 0000:00:1f.3: Intel 82801G ICH7

We will now try to load each adapter module in turn.
Module `i2c-i801' already loaded.
If you have undetectable or unsupported I2C/SMBus adapters, you can have
them scanned by manually loading the modules before running this script.

To continue, we need module `i2c-dev' to be loaded.
Do you want to load `i2c-dev' now? (YES/no): 
Module loaded successfully.

We are now going to do the I2C/SMBus adapter probings. Some chips may
be double detected; we choose the one with the highest confidence
value in that case.
If you found that the adapter hung after probing a certain address,
you can specify that address to remain unprobed.

Next adapter: SMBus I801 adapter at 0400 (i2c-0)
Do you want to scan it? (YES/no/selectively): 
Client found at address 0x2e
Probing for `Myson MTP008'...                               No
Probing for `National Semiconductor LM78'...                No
Probing for `National Semiconductor LM78-J'...              No
Probing for `National Semiconductor LM79'...                No
Probing for `National Semiconductor LM80'...                No
Probing for `National Semiconductor LM85 or LM96000'...     No
Probing for `Analog Devices ADM1027, ADT7460 or ADT7463'... No
Probing for `SMSC EMC6D100, EMC6D101 or EMC6D102'...        No
Probing for `Analog Devices ADT7462'...                     No
Probing for `Analog Devices ADT7467 or ADT7468'...          No
Probing for `Analog Devices ADT7470'...                     No
Probing for `Analog Devices ADT7473'...                     No
Probing for `Analog Devices ADT7475'...                     No
Probing for `Analog Devices ADT7476'...                     No
Probing for `Andigilog aSC7611'...                          No
Probing for `Andigilog aSC7621'...                          No
Probing for `National Semiconductor LM87'...                No
Probing for `National Semiconductor LM93'...                No
Probing for `Winbond W83781D'...                            No
Probing for `Winbond W83782D'...                            No
Probing for `Winbond W83792D'...                            No
Probing for `Winbond W83793R/G'...                          No
Probing for `Winbond W83791SD'...                           No
Probing for `Winbond W83627HF'...                           No
Probing for `Winbond W83627EHF'...                          No
Probing for `Winbond W83627DHG'...                          No
Probing for `Asus AS99127F (rev.1)'...                      No
Probing for `Asus AS99127F (rev.2)'...                      No
Probing for `Asus ASB100 Bach'...                           No
Probing for `Winbond W83L786NR/NG/R/G'...                   No
Probing for `Winbond W83L785TS-S'...                        No
Probing for `Analog Devices ADM9240'...                     No
Probing for `Dallas Semiconductor DS1780'...                No
Probing for `National Semiconductor LM81'...                No
Probing for `Analog Devices ADM1026'...                     No
Probing for `Analog Devices ADM1025'...                     No
Probing for `Analog Devices ADM1029'...                     No
Probing for `Analog Devices ADM1030'...                     No
Probing for `Analog Devices ADM1031'...                     No
Probing for `Analog Devices ADM1022'...                     No
Probing for `Texas Instruments THMC50'...                   No
Probing for `Analog Devices ADM1028'...                     No
Probing for `ITE IT8712F'...                                No
Probing for `SMSC DME1737'...                               No
Probing for `SMSC SCH5027D-NW'...                           Success!
    (confidence 6, driver `dme1737')
Probing for `Fintek F75373S/SG'...                          No
Probing for `Fintek F75375S/SP'...                          No
Probing for `Fintek F75387SG/RG'...                         No
Probing for `Analog Devices ADM1024'...                     No
Probing for `Winbond W83791D'...                            No
Client found at address 0x50
Probing for `Analog Devices ADM1033'...                     No
Probing for `Analog Devices ADM1034'...                     No
Probing for `SPD EEPROM'...                                 Yes
    (confidence 8, not a hardware monitoring chip)
Probing for `EDID EEPROM'...                                No

Some chips are also accessible through the ISA I/O ports. We have to
write to arbitrary I/O ports to probe them. This is usually safe though.
Yes, you do have ISA I/O ports even if you do not have any ISA slots!
Do you want to scan the ISA I/O ports? (YES/no): 
Probing for `National Semiconductor LM78' at 0x290...       No
Probing for `National Semiconductor LM78-J' at 0x290...     No
Probing for `National Semiconductor LM79' at 0x290...       No
Probing for `Winbond W83781D' at 0x290...                   No
Probing for `Winbond W83782D' at 0x290...                   No
Probing for `IPMI BMC KCS' at 0xca0...                      No
Probing for `IPMI BMC SMIC' at 0xca8...                     No

Some Super I/O chips may also contain sensors. We have to write to
standard I/O ports to probe them. This is usually safe.
Do you want to scan for Super I/O sensors? (YES/no): 
Probing for Super-I/O at 0x2e/0x2f
Trying family `National Semiconductor'...                   No
Trying family `SMSC'...                                     No
Trying family `VIA/Winbond/Fintek'...                       No
Trying family `ITE'...                                      No
Probing for Super-I/O at 0x4e/0x4f
Trying family `National Semiconductor'...                   No
Trying family `SMSC'...                                     Yes
Found `SMSC SCH5027D-NW Super IO'                           
    (hardware monitoring capabilities accessible via SMBus only)

Some south bridges, CPUs or memory controllers may also contain
embedded sensors. Do you want to scan for them? (YES/no): 
Silicon Integrated Systems SIS5595...                       No
VIA VT82C686 Integrated Sensors...                          No
VIA VT8231 Integrated Sensors...                            No
AMD K8 thermal sensors...                                   No
AMD K10 thermal sensors...                                  No
Intel Core family thermal sensor...                         Success!
    (driver `coretemp')
Intel AMB FB-DIMM thermal sensor...                         No

Now follows a summary of the probes I have just done.
Just press ENTER to continue: 

Driver `dme1737' (should be inserted):
  Detects correctly:
  * Bus `SMBus I801 adapter at 0400'
    Busdriver `i2c-i801', I2C address 0x2e
    Chip `SMSC SCH5027D-NW' (confidence: 6)

Driver `coretemp' (should be inserted):
  Detects correctly:
  * Chip `Intel Core family thermal sensor' (confidence: 9)

I will now generate the commands needed to load the required modules.
Just press ENTER to continue: 

To load everything that is needed, add this to /etc/modules:

#----cut here----
# I2C adapter drivers
i2c-i801
# Chip drivers
dme1737
coretemp
#----cut here----

Do you want to add these lines automatically? (yes/NO)
intel-ss4200:~# modprobe coretemp
intel-ss4200:~# modprobe i2c-i801
intel-ss4200:~# modprobe dme1737
intel-ss4200:~# sensors
coretemp-isa-0000
Adapter: ISA adapter
Core 0:      +27.0°C  (high = +86.0°C, crit = +100.0°C)  

intel-ss4200:~# lsmod
Module                  Size  Used by
i2c_dev                10640  0 
ipv6                  288456  16 
xt_tcpudp               7680  1 
iptable_nat             9872  1 
nf_nat                 23192  1 iptable_nat
nf_conntrack_ipv4      19352  3 iptable_nat,nf_nat
nf_conntrack           71440  3 iptable_nat,nf_nat,nf_conntrack_ipv4
ip_tables              21520  1 iptable_nat
x_tables               25224  3 xt_tcpudp,iptable_nat,ip_tables
coretemp               11008  0 
dme1737                43168  0 
hwmon_vid               7296  1 dme1737
loop                   19468  0 
snd_pcm                81800  0 
snd_timer              25744  1 snd_pcm
snd                    63688  2 snd_pcm,snd_timer
soundcore              12064  1 snd
snd_page_alloc         13072  1 snd_pcm
psmouse                42268  0 
pcspkr                  7040  0 
serio_raw               9988  0 
i2c_i801               13596  0 
i2c_core               27936  3 i2c_dev,dme1737,i2c_i801
rng_core                8968  0 
button                 11680  0 
intel_agp              31856  1 
evdev                  14208  0 
ext3                  125072  1 
jbd                    51240  1 ext3
mbcache                12804  1 ext3
sd_mod                 29376  3 
ahci                   33036  2 
ehci_hcd               36108  0 
uhci_hcd               25760  0 
sata_sil24             18180  0 
libata                165600  2 ahci,sata_sil24
scsi_mod              161016  2 sd_mod,libata
dock                   14112  1 libata
e1000e                104872  0 
thermal                22688  0 
processor              42304  1 thermal
fan                     9352  0 
thermal_sys            17728  3 thermal,processor,fan
intel-ss4200:~# exit

Script done on Fri 29 Jan 2010 06:50:08 PM EST
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