Hi, I'm not sure whether you're correct person to helps us but let's try :-) We are Dell reseller partner in Finland and providing turn key Ubuntu solutions and services for Dell desktops and laptops. We are just building a new system to a customer and found out that bluetooth is not working on Dell Vostro 3560 with standard Ubuntu 12.04LTS release. Apparently there is no correct driver or FW available. We have found out the Device is AR3012, VID/PID 0cf3:a003. It seems Dell has some special driver for this in pre-installed Ubuntu 11.10 or there might be some hacking like this: http://wireless.kernel.org/en/users/Drivers/ath3k My current analysis of the problem is: 1) BT device is recognized correctly (PID=e003) 2) Ubuntu 12.04 has all drivers and firmaware available 3) driver/firmaware loading fails, there is no PID e003 in btusb.c or ath3k.c I think it's something similar to this http://forum.soft32.com/linux/RFC-btusb-firmware-load-help-ftopict522254.html We have also tested older and latest Ubuntu and kernel releases and Fedora 17 and it fails on all. Can you helps us how to make it work. We'd appreciate a fast feedback as we should get this system delivered to customer in couple of days. -- Best Regards, Jukka Kivari Managing Director -------------------------------------------------------------------------------------------- Pohjolan Tietotekniikka EDAnova Oy Mail address: PL109, 90101 Oulu Visiting address: Rautatienkatu 84, 90400 Oulu Tel: +358 400 199 217 www.pohjolantietotekniikka.fi -------------------------------------------------------------------------------------------- ********************************** Powered by Linux ********************************** -- To unsubscribe from this list: send the line "unsubscribe linux-wireless" in the body of a message to majordomo@xxxxxxxxxxxxxxx More majordomo info at http://vger.kernel.org/majordomo-info.html