Re: ar5523 Gigaset USB Adapter 108 issue

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On Wed, 7 Aug 2013, Sarah Sharp wrote:

> Ah, ok, I had missed the fact that Yannik was using the device under
> EHCI.  I'm not sure why he emailed me instead of Alan Stern, since he's
> the EHCI maintainer.  Yannik, you don't need to recompile your kernel in
> that case.
> 
> Alan, can you debug this issue with Yannik since it doesn't seem to be
> an xHCI issue?

All right...

> > >On Thu, Aug 01, 2013 at 07:41:27PM +0200, Yannik V�r wrote:
> > >>-----BEGIN PGP SIGNED MESSAGE-----
> > >>Hash: SHA1
> > >>
> > >>Hi, I was told to message you about this issue:
> > >>I own an Gigaset USB Adapter 108 which uses the ar5523 chipset,
> > >>support for that should have been added in 3.8, i am using
> > >>uname -a
> > >>Linux Hostname 3.10.3-1-ARCH #1 SMP PREEMPT Fri Jul 26 11:26:59 CEST
> > >>2013 x86_64 GNU/Linux
> > >>right now.
> > >>It is not the firmwares fault, its not even getting touched at all.
> > >>The device is not broken either, i have tested it on another computer
> > >>running 32 bit windows. Its not a broken USB port as i have tired
> > >>several ones.
> > >>
> > >>When plugging it in the following lines appear in dmesg:
> > >>[12482.680674] usb 8-6: USB disconnect, device number 7
> > >>[12486.112103] usb 8-6: new high-speed USB device number 8 using ehci-pci
> > >>[12488.235438] usb 8-6: timeout waiting for command 01 reply
> > >>[12488.235444] usb 8-6: could not initialize adapter
> > >>[12488.235643] usb 8-6: RX USB error -2.
> > >>[12488.235652] usb 8-6: error -1 when submitting rx urb
> > >>[12488.235748] ar5523: probe of 8-6:1.0 failed with error -110
> > >>
> > >>I was told that -110 means not enough power which seems unlikely as

-110 means timeout.  It doesn't mean not enough power.

> > >>this is an Desktop computer, and I had it running on this exact
> > >>computer using ndiswrapper and an 32 bit kernel.
> > >>The specifications do not state extremly high Values either
> > >>(Webarchive as the original website is gone)
> > >>http://web.archive.org/web/20100808072407/http://gigaset.com/hq/en/product/GIGASETUSBADAPTER108.html?tab=data
> > >>"Power Consumption during operation: TX: 475mA, RX:290mA, Power
> > >>Consumption during standby: 330mA"
> > >>
> > >>So I thought that this might be a bug in the usb subsystem
> > >>
> > >>If there is any more information I can provide: just tell me.

Please post two usbmon traces, one showing the failure on your current 
system and the other showing the adapter running correctly under a 
32-bit kernel.  Instructions for usbmon are in the kernel source file 
Documentation/usb/usbmon.txt.

Also, please post the content of /sys/kernel/debug/usb/devices while
the adapter is plugged in, under the 32-bit kernel.

Alan Stern

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