Re: 3TB mass storage cant be accessed

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Alan Stern <stern@...> writes:

> 
> On Wed, 20 Mar 2013, Mike wrote:
> 
> > Alan Stern <stern@...> writes:
> > 
> > > This shows nothing but a mouse 
or keyboard.  Are you sure you 
monitored 
> > > the right bus?  In the log you 
posted earlier, the mass-storage 
device 
> > > was plugged into bus 1, not bus 
3.
> > > 
> > 
> > Indeed, sorry it was a typo. So I 
hope that one is right now:
> 
> Yes, this is right.
> 
> ...
> > de253900 1356866248 S Bo:1:004:2 
-115 31 = 55534243 0e000000
> > 00020000 80000a28
> > 00000000 00000001 00000000 000000
> > de253900 1356866332 C Bo:1:004:2 
0 31 >
> > c9a4ff80 1356866445 S Bi:1:004:1 
-115 512 <
> > c9a4ff80 1356870708 C Bi:1:004:1 
0 512 = 00000000 00000000
> > 00000000 00000000
> > 00000000 00000000 00000000 
00000000
> > de253900 1356870828 S Bi:1:004:1 
-115 13 <
> > de253900 1356870949 C Bi:1:004:1 
0 13 = 55534253 0e000000
> > 4e000000 01
> > de253900 1356870983 S Bo:1:004:2 
-115 31 = 55534243 0f000000
> > 60000000 80000603
> > 00000060 00000000 00000000 000000
> > de253900 1356871072 C Bo:1:004:2 
0 31 >
> > c9a4ff80 1356871101 S Bi:1:004:1 
-115 96 <
> > c9a4ff80 1356871198 C Bi:1:004:1 
-121 18 = 70000600 0000000a
> > 00000000 28000000 0000
> > de253900 1356871231 S Bi:1:004:1 
-115 13 <
> > de253900 1356871448 C Bi:1:004:1 
-32 0
> > de253900 1356871476 S Co:1:004:0 
s 02 01 0000 0081 0000 0
> > de253900 1356871573 C Co:1:004:0 
0 0
> 
> Did you stop the trace too 
quickly?  It looks like there should 
be more 
> data.

My log is WAY bigger, but I shortened 
it, because I got an error saying my 
mail is too long. But the last part 
seems to repeat anyway, so I thought 
it's ok to let it off. 

If you like, I could send the log as 
an attachment via email. 

> You said that you are using an 
Ubuntu kernel based 3.2, right?  That
> may be the problem.  This looks 
like an issue that was fixed in the 
3.8
> kernel by commit 53ad570be625 
([SCSI] sd: Use SCSI read/write(16) 
with
> > 32-bit LBA drives).
> 
> I don't know if your Ubuntu kernel 
includes that commit.  You ought to 
> try booting a newer kernel, 
something based on 3.8.  It may fix 
your 
> problem.
> 

Thanks a lot. As it is a LTS version, 
I don't want to boot another kernel. 
But I will ask them to backport this 
patch in their 3.2 kernel. 

Are you sure about the fix or do you 
want to have a look at a longer 
usbmon log? 

Mike


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