Re: 3TB mass storage cant be accessed

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On Wed, 20 Mar 2013, Mike wrote:

> Alan Stern <stern@...> writes:
> 
> > This shows nothing but a mouse or keyboard.  Are you sure you monitored 
> > the right bus?  In the log you posted earlier, the mass-storage device 
> > was plugged into bus 1, not bus 3.
> > 
> 
> Indeed, sorry it was a typo. So I hope that one is right now:

Yes, this is right.

...
> de253900 1356866248 S Bo:1:004:2 -115 31 = 55534243 0e000000
> 00020000 80000a28
> 00000000 00000001 00000000 000000
> de253900 1356866332 C Bo:1:004:2 0 31 >
> c9a4ff80 1356866445 S Bi:1:004:1 -115 512 <
> c9a4ff80 1356870708 C Bi:1:004:1 0 512 = 00000000 00000000
> 00000000 00000000
> 00000000 00000000 00000000 00000000
> de253900 1356870828 S Bi:1:004:1 -115 13 <
> de253900 1356870949 C Bi:1:004:1 0 13 = 55534253 0e000000
> 4e000000 01
> de253900 1356870983 S Bo:1:004:2 -115 31 = 55534243 0f000000
> 60000000 80000603
> 00000060 00000000 00000000 000000
> de253900 1356871072 C Bo:1:004:2 0 31 >
> c9a4ff80 1356871101 S Bi:1:004:1 -115 96 <
> c9a4ff80 1356871198 C Bi:1:004:1 -121 18 = 70000600 0000000a
> 00000000 28000000 0000
> de253900 1356871231 S Bi:1:004:1 -115 13 <
> de253900 1356871448 C Bi:1:004:1 -32 0
> de253900 1356871476 S Co:1:004:0 s 02 01 0000 0081 0000 0
> de253900 1356871573 C Co:1:004:0 0 0

Did you stop the trace too quickly?  It looks like there should be more 
data.

You said that you are using an Ubuntu kernel based 3.2, right?  That
may be the problem.  This looks like an issue that was fixed in the 3.8
kernel by commit 53ad570be625 ([SCSI] sd: Use SCSI read/write(16) with
> 32-bit LBA drives).

I don't know if your Ubuntu kernel includes that commit.  You ought to 
try booting a newer kernel, something based on 3.8.  It may fix your 
problem.

Alan Stern

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