Re: 3TB Hard Drive in USB Enclosure Resetting

[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

 



On Mon, 5 Nov 2012, Jason J. Herne wrote:

> I have a Seagate ST3000DM 3.0TB Sata Drive enclosed in a Vantec
> NexStar CX USB 3.0/2.0 Enclosure.  This enclosure/drive is not
> properly recognized by Linux when plugged in via a USB 2.0 port.  My
> dmesg output, at first, seems like all is well.  but then the drive
> activity light starts flashing rapidly and never stops. After 20-30
> seconds I see a "reset high-speed USB device" message.  The /dev/sdx
> device node is created for the drive, but no sdxN nodes are created
> and any program accessing the /dev/sdx node hangs.   I have tried this
> drive with 3 different computers all running Ubuntu 12.04 (kernel
> 3.2.0-30-generic-pae) or Ubuntu 11.10 (kernel 3.0.0-12).  I have also
> tried the 3.7.0-rc4-next kernel.  The problem persists on all of the
> above kernels.
> 
> It is worth noting that the drive is properly recognized by Windows 7
> running on the same hardware as my Ubuntu install.
> 
> I am providing some output that I hope is useful for diagnosing the
> problem.  I can collect more if needed.  I can also provide the raw
> tcpdump capture file as saved by Wireshark.  I don't understand much
> of the trace I collected, but it seems to get interesting around Frame
> 108: URB status: Remote I/O error (-EREMOTEIO) (-121).

> Wireshark trace converted to text:
> http://pastebin.com/aF845HY2

Wireshark's text format is very difficult to read and doesn't contain
all the information.  Could you post the raw pcap file?

Alan Stern

--
To unsubscribe from this list: send the line "unsubscribe linux-usb" in
the body of a message to majordomo@xxxxxxxxxxxxxxx
More majordomo info at  http://vger.kernel.org/majordomo-info.html


[Index of Archives]     [Linux Media]     [Linux Input]     [Linux Audio Users]     [Yosemite News]     [Linux Kernel]     [Linux SCSI]     [Old Linux USB Devel Archive]

  Powered by Linux