Re: xhci_hcd and Canon Lide 110 not playing well together

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On Mon, Oct 22, 2012 at 11:52:16AM -0400, Alan Stern wrote:
> On Sun, 21 Oct 2012, Holger Hans Peter Freyther wrote:
> > On Mon, Oct 15, 2012 at 04:21:47PM -0400, Alan Stern wrote:
> Unfortunately there's nothing here to indicate the cause of the 
> problem.  Either the scanner just stopped working (for no apparent 
> reason), or the xHCI controller stopped communicating with it (for no 
> apparent reason).
> 
> Did you connect the scanner to the computer with a USB-2 cable or a 
> USB-3 cable?  Not that it's supposed to matter...

Yeah, that shouldn't matter.

> Maybe Sarah can give you some pointers on where to look next.

I've asked for a physical bus trace from one of our QA folks with the
same scanner.  I think that will shed some light on whether this is a
host-side bug or a software bug.  I do know that a certain set of
scanners don't work under Ivy Bridge/Panther Point xHCI hosts, I just
haven't had time to look at the bus trace to figure out why.

Sarah Sharp
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