Re: possible usb ehci issue in the 3.5-rcs

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On 20.06.2012 16:20, Alan Stern wrote:
> On Tue, 19 Jun 2012, Philipp Dreimann wrote:
> 
>> Hello,
>>
>> my usb webcam using the uvcvideo module is not working since kernel
>> 3.5-rc2. Kernel v3.4 is the last which is known to work, 3.5-rc3 is
>> broken too.
>>
>> The webcam does not work if it is connected to an usb2 port. If the
>> webcam is connected to an usb3 port it works. I compiled the uvcvideo
>> module from kernel 3.4 together with 3.5-rc3 to rule out the driver.
>> -- The behaviour did not change. (Thanks to Laurent Pinchart for the
>> idea.)
>>
>> Here is a log using usb3:
>> [ 1528.629506] usb 3-1: new high-speed USB device number 4 using xhci_hcd
>> [ 1529.364396] uvcvideo: Found UVC 1.00 device <unnamed> (046d:0821)
>> [ 1529.378344] input: UVC Camera (046d:0821) as
>> /devices/pci0000:00/0000:00:1c.6/0000:0e:00.0/usb3/3-1/3-1:1.2/input/input16
>> -- Verifying whether the camera works -- successful.
>> [ 1571.789894] usb 3-1: USB disconnect, device number 4
>>
>>
>> And the problematic one using usb2:
>> [ 1636.434459] usb 2-1.2: new high-speed USB device number 4 using ehci_hcd
>> [ 1637.237109] uvcvideo: Found UVC 1.00 device <unnamed> (046d:0821)
>> [ 1637.250484] input: UVC Camera (046d:0821) as
>> /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2/2-1.2:1.2/input/input17
>> -- Verifying whether the camera works -- not successful.
>> [ 1645.536061] uvcvideo: Failed to query (GET_DEF) UVC control 2 on
>> unit 2: -71 (exp. 2).
>> [ 1645.540292] uvcvideo: Failed to query (GET_DEF) UVC control 2 on
>> unit 2: -71 (exp. 2).
> 
>> The last line is being repeated a lot, the Failed to query lines
>> appear every now and then..
> 
> -71 errors generally are caused by bad hardware.  In this case, it may 
> be a bad cable connection between the device and the EHCI controller.  
> That would explain why the same device works okay when connected to 
> xHCI.

Sorry for being late in the game. I didn't follow the thread here, only
the one on alsa-devel.

The core reason for this breakage was that the new USB audio streaming
logic issued URBs to the device after altsetting 0 was selected to turn
the stream off. The device didn't like this at all and signalled
protocol errors in return.

This is all fixed now and merged to 3.5-rc7. I'm just explaining this in
case similar issue occur in the future (on other USB devices), which
might then have a similar root cause.


Daniel
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