2012/3/14 Leonid Petrov <user1@xxxxxxxxxxx>: > Hi, guys, > > I have SYBA USB 3.0 4-port PCI-Express Controller Card, VIA VL800 Chipset Model > SY-PEX20103 and Seagate external USB-3.0 drive GoFlex Desk. > > I have compiled from sources to the latest kernel 3.3.0-rc7 > The drive works when connectd to USB-2.0, but the system does > not recognize the drive when connected to USB-3.0 port. > I see messages in /var/log/message "device descriptor read/8, error -110" > > Here is relevant information: > > uname -a: > --------- > > Linux pethome 3.3.0-rc7 #2 SMP Tue Mar 13 09:41:48 EDT 2012 x86_64 x86_64 x86_64 GNU/Linux > > > lspci -vvv > ---------- > > Mar 13 10:40:56 localhost kernel: xhci_hcd 0000:02:00.0: xHCI Host Controller > Mar 13 10:40:56 localhost kernel: xhci_hcd 0000:02:00.0: new USB bus registered, assigned bus number 9 > Mar 13 10:40:56 localhost kernel: xhci_hcd 0000:02:00.0: irq 16, io mem 0xfbaff000 > Mar 13 10:40:56 localhost kernel: usb usb9: New USB device found, idVendor=1d6b, idProduct=0002 > Mar 13 10:40:56 localhost kernel: usb usb9: New USB device strings: Mfr=3, Product=2, SerialNumber=1 > Mar 13 10:40:56 localhost kernel: usb usb9: Product: xHCI Host Controller > Mar 13 10:40:56 localhost kernel: usb usb9: Manufacturer: Linux 3.3.0-rc7 xhci_hcd > Mar 13 10:40:56 localhost kernel: usb usb9: SerialNumber: 0000:02:00.0 > Mar 13 10:40:56 localhost kernel: hub 9-0:1.0: USB hub found > Mar 13 10:40:56 localhost kernel: hub 9-0:1.0: 1 port detected > Mar 13 10:40:56 localhost kernel: xhci_hcd 0000:02:00.0: xHCI Host Controller > Mar 13 10:40:56 localhost kernel: xhci_hcd 0000:02:00.0: new USB bus registered, assigned bus number 10 > Mar 13 10:40:56 localhost kernel: usb usb10: New USB device found, idVendor=1d6b, idProduct=0003 > Mar 13 10:40:56 localhost kernel: usb usb10: New USB device strings: Mfr=3, Product=2, SerialNumber=1 > Mar 13 10:40:56 localhost kernel: usb usb10: Product: xHCI Host Controller > Mar 13 10:40:56 localhost kernel: usb usb10: Manufacturer: Linux 3.3.0-rc7 xhci_hcd > Mar 13 10:40:56 localhost kernel: usb usb10: SerialNumber: 0000:02:00.0 > Mar 13 10:40:56 localhost kernel: hub 10-0:1.0: USB hub found > Mar 13 10:40:56 localhost kernel: hub 10-0:1.0: 4 ports detected > > Boot messages from /var/log/messages > ------------------------------------ > > Mar 13 10:40:56 localhost kernel: xhci_hcd 0000:02:00.0: xHCI Host Controller > Mar 13 10:40:56 localhost kernel: xhci_hcd 0000:02:00.0: new USB bus registered, assigned bus number 9 > Mar 13 10:40:56 localhost kernel: xhci_hcd 0000:02:00.0: irq 16, io mem 0xfbaff000 > Mar 13 10:40:56 localhost kernel: usb usb9: New USB device found, idVendor=1d6b, idProduct=0002 > Mar 13 10:40:56 localhost kernel: usb usb9: New USB device strings: Mfr=3, Product=2, SerialNumber=1 > Mar 13 10:40:56 localhost kernel: usb usb9: Product: xHCI Host Controller > Mar 13 10:40:56 localhost kernel: usb usb9: Manufacturer: Linux 3.3.0-rc7 xhci_hcd > Mar 13 10:40:56 localhost kernel: usb usb9: SerialNumber: 0000:02:00.0 > Mar 13 10:40:56 localhost kernel: hub 9-0:1.0: USB hub found > Mar 13 10:40:56 localhost kernel: hub 9-0:1.0: 1 port detected > Mar 13 10:40:56 localhost kernel: xhci_hcd 0000:02:00.0: xHCI Host Controller > Mar 13 10:40:56 localhost kernel: xhci_hcd 0000:02:00.0: new USB bus registered, assigned bus number 10 > Mar 13 10:40:56 localhost kernel: usb usb10: New USB device found, idVendor=1d6b, idProduct=0003 > Mar 13 10:40:56 localhost kernel: usb usb10: New USB device strings: Mfr=3, Product=2, SerialNumber=1 > Mar 13 10:40:56 localhost kernel: usb usb10: Product: xHCI Host Controller > Mar 13 10:40:56 localhost kernel: usb usb10: Manufacturer: Linux 3.3.0-rc7 xhci_hcd > Mar 13 10:40:56 localhost kernel: usb usb10: SerialNumber: 0000:02:00.0 > Mar 13 10:40:56 localhost kernel: hub 10-0:1.0: USB hub found > Mar 13 10:40:56 localhost kernel: hub 10-0:1.0: 4 ports detected > > > When connected to usb-3.0: > -------------------------- > > Mar 13 10:37:52 localhost kernel: hub 10-0:1.0: Cannot enable port 3. Maybe the USB cable is bad? > Mar 13 10:40:58 localhost kernel: usb 10-2: new SuperSpeed USB device number 3 using xhci_hcd > Mar 13 10:41:03 localhost kernel: usb 10-2: device descriptor read/8, error -110 > Mar 13 10:41:03 localhost kernel: usb 10-2: new SuperSpeed USB device number 3 using xhci_hcd > Mar 13 10:41:08 localhost kernel: usb 10-2: device descriptor read/8, error -110 > Mar 13 10:41:08 localhost kernel: usb 10-2: new SuperSpeed USB device number 4 using xhci_hcd > Mar 13 10:41:13 localhost kernel: usb 10-2: device descriptor read/8, error -110 > Mar 13 10:41:14 localhost kernel: usb 10-2: new SuperSpeed USB device number 4 using xhci_hcd > Mar 13 10:41:19 localhost kernel: usb 10-2: device descriptor read/8, error -110 > Mar 13 10:41:19 localhost kernel: usb 10-2: new SuperSpeed USB device number 5 using xhci_hcd > Mar 13 10:41:24 localhost kernel: usb 10-2: device descriptor read/8, error -110 > Mar 13 10:41:24 localhost kernel: usb 10-2: new SuperSpeed USB device number 5 using xhci_hcd > Mar 13 10:41:29 localhost kernel: usb 10-2: device descriptor read/8, error -110 > Mar 13 10:41:29 localhost kernel: hub 10-0:1.0: unable to enumerate USB device on port 2 > > > When connected to usb-2.0: > -------------------------- > > Mar 13 10:42:03 localhost kernel: hub 4-0:1.0: unable to enumerate USB device on port 1 > Mar 13 10:42:05 localhost kernel: usb 1-2: new full-speed USB device number 2 using uhci_hcd > Mar 13 10:42:05 localhost kernel: usb 1-2: New USB device found, idVendor=046d, idProduct=08b2 > Mar 13 10:42:05 localhost kernel: usb 1-2: New USB device strings: Mfr=0, Product=0, SerialNumber=0 > Mar 13 10:42:05 localhost kernel: Linux video capture interface: v2.00 > Mar 13 10:42:05 localhost kernel: pwc: Logitech QuickCam 4000 Pro USB webcam detected. > Mar 13 10:42:06 localhost kernel: pwc: Registered as video0. > Mar 13 10:42:06 localhost kernel: input: PWC snapshot button as /devices/pci0000:00/0000:00:1a.0/usb1/1-2/input/input3 > Mar 13 10:42:06 localhost kernel: usbcore: registered new interface driver Philips webcam > Mar 13 10:42:06 localhost kernel: usbcore: registered new interface driver snd-usb-audio > Mar 13 10:44:11 localhost kernel: hub 10-0:1.0: Cannot enable port 2. Maybe the USB cable is bad? > Mar 13 10:44:30 localhost kernel: usb 4-1: new high-speed USB device number 4 using ehci_hcd > Mar 13 10:44:30 localhost kernel: usb 4-1: New USB device found, idVendor=0bc2, idProduct=50a5 > Mar 13 10:44:30 localhost kernel: usb 4-1: New USB device strings: Mfr=2, Product=3, SerialNumber=1 > Mar 13 10:44:30 localhost kernel: usb 4-1: Product: GoFlex Desk > Mar 13 10:44:30 localhost kernel: usb 4-1: Manufacturer: Seagate > Mar 13 10:44:30 localhost kernel: usb 4-1: SerialNumber: NA0M3P3T > Mar 13 10:44:30 localhost kernel: usbcore: registered new interface driver uas > Mar 13 10:44:30 localhost kernel: usbcore: registered new interface driver libusual > Mar 13 10:44:30 localhost kernel: Initializing USB Mass Storage driver... > Mar 13 10:44:30 localhost kernel: scsi9 : usb-storage 4-1:1.0 > Mar 13 10:44:30 localhost kernel: usbcore: registered new interface driver usb-storage > Mar 13 10:44:30 localhost kernel: USB Mass Storage support registered. > Mar 13 10:44:31 localhost kernel: scsi 9:0:0:0: Direct-Access Seagate GoFlex Desk 0D19 PQ: 0 ANSI: 5 > Mar 13 10:44:31 localhost kernel: sd 9:0:0:0: Attached scsi generic sg9 type 0 > Mar 13 10:44:31 localhost kernel: sd 9:0:0:0: [sdj] 732566645 4096-byte logical blocks: (3.00 TB/2.72 TiB) > Mar 13 10:44:31 localhost kernel: sd 9:0:0:0: [sdj] Write Protect is off > Mar 13 10:44:31 localhost kernel: sd 9:0:0:0: [sdj] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA > Mar 13 10:44:31 localhost kernel: sd 9:0:0:0: [sdj] 732566645 4096-byte logical blocks: (3.00 TB/2.72 TiB) > Mar 13 10:44:31 localhost kernel: sdj: sdj1 > Mar 13 10:44:31 localhost kernel: sd 9:0:0:0: [sdj] 732566645 4096-byte logical blocks: (3.00 TB/2.72 TiB) > Mar 13 10:44:31 localhost kernel: sd 9:0:0:0: [sdj] Attached SCSI disk > > lsusb -vvv > ---------- > > Bus 004 Device 004: ID 0bc2:50a5 Seagate RSS LLC > Device Descriptor: > bLength 18 > bDescriptorType 1 > bcdUSB 2.10 > bDeviceClass 0 (Defined at Interface level) > bDeviceSubClass 0 > bDeviceProtocol 0 > bMaxPacketSize0 64 > idVendor 0x0bc2 Seagate RSS LLC > idProduct 0x50a5 > bcdDevice 1.00 > iManufacturer 2 > iProduct 3 > iSerial 1 > bNumConfigurations 1 > Configuration Descriptor: > bLength 9 > bDescriptorType 2 > wTotalLength 32 > bNumInterfaces 1 > bConfigurationValue 1 > iConfiguration 0 > bmAttributes 0xc0 > Self Powered > MaxPower 0mA > Interface Descriptor: > bLength 9 > bDescriptorType 4 > bInterfaceNumber 0 > bAlternateSetting 0 > bNumEndpoints 2 > bInterfaceClass 8 Mass Storage > bInterfaceSubClass 6 SCSI > bInterfaceProtocol 80 Bulk (Zip) > iInterface 0 > Endpoint Descriptor: > bLength 7 > bDescriptorType 5 > bEndpointAddress 0x81 EP 1 IN > bmAttributes 2 > Transfer Type Bulk > Synch Type None > Usage Type Data > wMaxPacketSize 0x0200 1x 512 bytes > bInterval 0 > Endpoint Descriptor: > bLength 7 > bDescriptorType 5 > bEndpointAddress 0x02 EP 2 OUT > bmAttributes 2 > Transfer Type Bulk > Synch Type None > Usage Type Data > wMaxPacketSize 0x0200 1x 512 bytes > bInterval 0 > > > hdparm -I /dev/sdj: > ------------------- > > Model Number: ST3000DM001-9YN166 > Serial Number: S1F055ZZ > Firmware Revision: CC9D > Transport: Serial, SATA Rev 3.0 > > When I plugged into the USB-3.0 controller an USB-2.0 memory stick > and USB-2.0 Epson scanner, I got no response in /var/log/messages > and nothing new appeared in the listing of lsusb. > > > Suggestions, ideas? > I have a SYBA VL800 host card too, and it works fine with Seagate Goflex 500G hard driver (I don't know the solution is same as your device or not) in 3.3.0-rc3, maybe the FW of host is too old. Can you confirm the version of FW and upgrade it if it is too old? Best Regards, Elric Fu -- To unsubscribe from this list: send the line "unsubscribe linux-usb" in the body of a message to majordomo@xxxxxxxxxxxxxxx More majordomo info at http://vger.kernel.org/majordomo-info.html
