Re: USB device keeps sending zero-length ISO transfers

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On Fri, 8 Jul 2011, Thierry Reding wrote:

> * Alan Stern wrote:
> > On Fri, 8 Jul 2011, Thierry Reding wrote:
> > 
> > > Hi,
> > > 
> > > I have a device that sometimes enters a strange state in which it keeps
> > > sending ISO transfers with apparently no content. What happens is that at
> > > some point the URB callback function keeps getting called, but summing up the
> > > actual_length field over all iso_frame_desc structures of the URB yields 0,
> > > which in turn causes the device to no longer respond to userspace.
> > > 
> > > I'm wondering whether this might be an actual hardware bug.
> > 
> > Or firmware bug.  That seems quite likely.
> > 
> > >  Does anybody know
> > > whether such behaviour is to be expected, or what an appropriate response
> > > would be?
> > 
> > Such behavior should not occur -- but in the real world it _does_ occur 
> > often enough that you shouldn't be very surprised to encounter it.
> > 
> > Update the firmware, if you can.  Complain to the vendor.  If nothing
> > else works, return the device for a refund.
> 
> Okay, I'll try and contact the vendor then. If they're not responsive, is
> there anything else I could do? I was thinking something along the lines of
> marking the corresponding video buffer invalid, so that the error is in fact
> propagated instead of the driver just stopping to respond. I guess it
> wouldn't be very good to reset the device from within the driver, but perhaps
> some userspace application could react to the error code and initiate a reset
> instead.

I don't know -- this is more the sort of thing you should ask the 
linux-media people.

It _is_ possible to reset a device from within the driver, if that's 
what you decide to do.  But the data stream would drop out during that 
time, obviously.

Alan Stern

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