Re: USB device keeps sending zero-length ISO transfers

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* Alan Stern wrote:
> On Fri, 8 Jul 2011, Thierry Reding wrote:
> 
> > Hi,
> > 
> > I have a device that sometimes enters a strange state in which it keeps
> > sending ISO transfers with apparently no content. What happens is that at
> > some point the URB callback function keeps getting called, but summing up the
> > actual_length field over all iso_frame_desc structures of the URB yields 0,
> > which in turn causes the device to no longer respond to userspace.
> > 
> > I'm wondering whether this might be an actual hardware bug.
> 
> Or firmware bug.  That seems quite likely.
> 
> >  Does anybody know
> > whether such behaviour is to be expected, or what an appropriate response
> > would be?
> 
> Such behavior should not occur -- but in the real world it _does_ occur 
> often enough that you shouldn't be very surprised to encounter it.
> 
> Update the firmware, if you can.  Complain to the vendor.  If nothing
> else works, return the device for a refund.

Okay, I'll try and contact the vendor then. If they're not responsive, is
there anything else I could do? I was thinking something along the lines of
marking the corresponding video buffer invalid, so that the error is in fact
propagated instead of the driver just stopping to respond. I guess it
wouldn't be very good to reset the device from within the driver, but perhaps
some userspace application could react to the error code and initiate a reset
instead.

Thanks,
Thierry

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