Re: USB Barcode Scanner Won't Load

[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

 



Here is a copy of the usbmon output and /var/logmessages output from
plugging in, scanning a barcode, and unplugging the device.  I also
commented out some of the error checking in hid_reset but that didn't
work either.

Nov 16 12:54:39 eliza kernel: usb 7-1: Product: Metrologic Scanner
Nov 16 12:54:39 eliza kernel: usb 7-1: Manufacturer: Metrologic
Nov 16 12:54:39 eliza kernel: input: Metrologic Metrologic Scanner as
/devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1:1.0/input/input10
Nov 16 12:54:40 eliza kernel: usb 7-1: USB disconnect, address 9
Nov 16 12:54:43 eliza kernel: usb 7-1: new low speed USB device using
uhci_hcd and address 10
Nov 16 12:54:43 eliza kernel: usb 7-1: New USB device found,
idVendor=0c2e, idProduct=0700
Nov 16 12:54:43 eliza kernel: usb 7-1: New USB device strings: Mfr=1,
Product=2, SerialNumber=0
Nov 16 12:54:43 eliza kernel: usb 7-1: Product: Metrologic Scanner
Nov 16 12:54:43 eliza kernel: usb 7-1: Manufacturer: Metrologic
Nov 16 12:54:53 eliza kernel: usb 7-1: USB disconnect, address 10
Nov 16 12:55:21 eliza kernel: usb 7-1: new low speed USB device using
uhci_hcd and address 11
Nov 16 12:55:21 eliza kernel: usb 7-1: New USB device found,
idVendor=0c2e, idProduct=0200
Nov 16 12:55:21 eliza kernel: usb 7-1: New USB device strings: Mfr=1,
Product=2, SerialNumber=0
Nov 16 12:55:21 eliza kernel: usb 7-1: Product: Metrologic Scanner
Nov 16 12:55:21 eliza kernel: usb 7-1: Manufacturer: Metrologic
Nov 16 12:55:21 eliza kernel: input: Metrologic Metrologic Scanner as
/devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1:1.0/input/input11
Nov 16 12:55:21 eliza kernel: usb 7-1: USB disconnect, address 11
Nov 16 12:55:25 eliza kernel: usb 7-1: new low speed USB device using
uhci_hcd and address 12
Nov 16 12:55:25 eliza kernel: usb 7-1: New USB device found,
idVendor=0c2e, idProduct=0700
Nov 16 12:55:25 eliza kernel: usb 7-1: New USB device strings: Mfr=1,
Product=2, SerialNumber=0
Nov 16 12:55:25 eliza kernel: usb 7-1: Product: Metrologic Scanner
Nov 16 12:55:25 eliza kernel: usb 7-1: Manufacturer: Metrologic
Nov 16 12:56:20 eliza kernel: usb 7-1: USB disconnect, address 12


ffff88007e555bc0 1912958231 C Ii:7:001:1 0:128 1 = 02
ffff88007e555bc0 1912958241 S Ii:7:001:1 -115:128 2 <
ffff88007ddc2e40 1912988243 S Ci:7:001:0 s a3 00 0000 0001 0004 4 <
ffff88007ddc2e40 1912988249 C Ci:7:001:0 0 4 = 01030100
ffff88007ddc2e40 1912988250 S Co:7:001:0 s 23 01 0010 0001 0000 0
ffff88007ddc2e40 1912988253 C Co:7:001:0 0 0
ffff88007ddc2e40 1912988255 S Ci:7:001:0 s a3 00 0000 0001 0004 4 <
ffff88007ddc2e40 1912988259 C Ci:7:001:0 0 4 = 01030000
ffff88007ddc2e40 1913028224 S Ci:7:001:0 s a3 00 0000 0001 0004 4 <
ffff88007ddc2e40 1913028230 C Ci:7:001:0 0 4 = 01030000
ffff88007ddc2e40 1913068222 S Ci:7:001:0 s a3 00 0000 0001 0004 4 <
ffff88007ddc2e40 1913068228 C Ci:7:001:0 0 4 = 01030000
ffff88007ddc2e40 1913108221 S Ci:7:001:0 s a3 00 0000 0001 0004 4 <
ffff88007ddc2e40 1913108227 C Ci:7:001:0 0 4 = 01030000
ffff88007ddc2e40 1913148221 S Ci:7:001:0 s a3 00 0000 0001 0004 4 <
ffff88007ddc2e40 1913148226 C Ci:7:001:0 0 4 = 01030000
ffff88007ddc2e40 1913148233 S Co:7:001:0 s 23 03 0004 0001 0000 0
ffff88007ddc2e40 1913148237 C Co:7:001:0 0 0
ffff88007ddc2e40 1913208249 S Ci:7:001:0 s a3 00 0000 0001 0004 4 <
ffff88007ddc2e40 1913208254 C Ci:7:001:0 0 4 = 03030000
ffff88007ddc2e40 1913268228 S Co:7:001:0 s 23 01 0014 0001 0000 0
ffff88007ddc2e40 1913268235 C Co:7:001:0 0 0
ffff88007ddc2e40 1913268246 S Ci:7:000:0 s 80 06 0100 0000 0040 64 <
ffff88007ddc2e40 1913275172 C Ci:7:000:0 0 18 = 12011001 00000008
2e0c0002 00010102 0001
ffff88007ddc2e40 1913275189 S Co:7:001:0 s 23 03 0004 0001 0000 0
ffff88007ddc2e40 1913275194 C Co:7:001:0 0 0
ffff88007ddc2e40 1913328288 S Ci:7:001:0 s a3 00 0000 0001 0004 4 <
ffff88007ddc2e40 1913328313 C Ci:7:001:0 0 4 = 03030000
ffff88007ddc2e40 1913388262 S Co:7:001:0 s 23 01 0014 0001 0000 0
ffff88007ddc2e40 1913388266 C Co:7:001:0 0 0
ffff88007ddc2e40 1913388269 S Co:7:000:0 s 00 05 000b 0000 0000 0
ffff88007ddc2e40 1913391160 C Co:7:000:0 0 0
ffff88007ddc2e40 1913408262 S Ci:7:011:0 s 80 06 0100 0000 0012 18 <
ffff88007ddc2e40 1913414157 C Ci:7:011:0 0 18 = 12011001 00000008
2e0c0002 00010102 0001
ffff88007ddc2e40 1913414179 S Ci:7:011:0 s 80 06 0200 0000 0009 9 <
ffff88007ddc2e40 1913419156 C Ci:7:011:0 0 9 = 09022200 01010380 96
ffff88007ddc2e40 1913419177 S Ci:7:011:0 s 80 06 0200 0000 0022 34 <
ffff88007ddc2e40 1913427157 C Ci:7:011:0 0 34 = 09022200 01010380
96090400 00010301 01000921 11010001 223f0007 05810308
ffff88007ddc2e40 1913427187 S Ci:7:011:0 s 80 06 0300 0000 00ff 255 <
ffff88007ddc2e40 1913432154 C Ci:7:011:0 0 4 = 04030904
ffff88007ddc2e40 1913432175 S Ci:7:011:0 s 80 06 0302 0409 00ff 255 <
ffff88007ddc2e40 1913441154 C Ci:7:011:0 0 38 = 26034d00 65007400
72006f00 6c006f00 67006900 63002000 53006300 61006e00
ffff88007ddc2e40 1913441176 S Ci:7:011:0 s 80 06 0301 0409 00ff 255 <
ffff88007ddc2e40 1913448154 C Ci:7:011:0 0 22 = 16034d00 65007400
72006f00 6c006f00 67006900 6300
ffff88007caafc80 1913448294 S Co:7:011:0 s 00 09 0001 0000 0000 0
ffff88007caafc80 1913451155 C Co:7:011:0 0 0
ffff88007caafc80 1913451182 S Ci:7:011:0 s 80 06 0303 0409 00ff 255 <
ffff88007caafc80 1913458348 C Ci:7:011:0 0 26 = 1a034800 49004400
20004b00 65007900 62006f00 61007200 6400
ffff88007caaf080 1913458507 S Ii:7:011:1 -115:8 8 <
ffff88007caaf080 1913623141 C Ii:7:011:1 -84:8 0
ffff88007caaf080 1913623145 S Ii:7:011:1 -115:8 8 <
ffff88007caaf080 1913647137 C Ii:7:011:1 -84:8 0
ffff88007caaf080 1913647141 S Ii:7:011:1 -115:8 8 <
ffff88007caaf080 1913671132 C Ii:7:011:1 -84:8 0
ffff88007caaf080 1913671135 S Ii:7:011:1 -115:8 8 <
ffff88007caaf080 1913695132 C Ii:7:011:1 -84:8 0
ffff88007caaf080 1913695134 S Ii:7:011:1 -115:8 8 <
ffff88007e555bc0 1913708311 C Ii:7:001:1 0:128 1 = 02
ffff88007e555bc0 1913708316 S Ii:7:001:1 -115:128 2 <
ffff88007d2d2cc0 1913708340 S Ci:7:001:0 s a3 00 0000 0001 0004 4 <
ffff88007d2d2cc0 1913708346 C Ci:7:001:0 0 4 = 00010300
ffff88007d2d2cc0 1913708349 S Co:7:001:0 s 23 01 0010 0001 0000 0
ffff88007d2d2cc0 1913708353 C Co:7:001:0 0 0
ffff88007d2d2cc0 1913708355 S Co:7:001:0 s 23 01 0011 0001 0000 0
ffff88007d2d2cc0 1913708359 C Co:7:001:0 0 0
ffff88007caaf080 1913710131 C Ii:7:011:1 -108:8 0
ffff88007ddc2e40 1913767274 S Ci:7:001:0 s a3 00 0000 0001 0004 4 <
ffff88007ddc2e40 1913767281 C Ci:7:001:0 0 4 = 00010000
ffff88007ddc2e40 1913802343 S Ci:7:001:0 s a3 00 0000 0001 0004 4 <
ffff88007ddc2e40 1913802350 C Ci:7:001:0 0 4 = 00010000
ffff88007ddc2e40 1913847030 S Ci:7:001:0 s a3 00 0000 0001 0004 4 <
ffff88007ddc2e40 1913847035 C Ci:7:001:0 0 4 = 00010000
ffff88007ddc2e40 1913886190 S Ci:7:001:0 s a3 00 0000 0001 0004 4 <
ffff88007ddc2e40 1913886196 C Ci:7:001:0 0 4 = 00010000
ffff88007ddc2e40 1913923481 S Ci:7:001:0 s a3 00 0000 0001 0004 4 <
ffff88007ddc2e40 1913923487 C Ci:7:001:0 0 4 = 00010000
ffff88007e555bc0 1916957078 C Ii:7:001:1 0:128 1 = 02
ffff88007e555bc0 1916957084 S Ii:7:001:1 -115:128 2 <
ffff88007caafec0 1916957137 S Ci:7:001:0 s a3 00 0000 0001 0004 4 <
ffff88007caafec0 1916957142 C Ci:7:001:0 0 4 = 01030100
ffff88007caafec0 1916957145 S Co:7:001:0 s 23 01 0010 0001 0000 0
ffff88007caafec0 1916957149 C Co:7:001:0 0 0
ffff88007caafec0 1916957151 S Ci:7:001:0 s a3 00 0000 0001 0004 4 <
ffff88007caafec0 1916957155 C Ci:7:001:0 0 4 = 01030000
ffff88007caafec0 1916997009 S Ci:7:001:0 s a3 00 0000 0001 0004 4 <
ffff88007caafec0 1916997014 C Ci:7:001:0 0 4 = 01030000
ffff88007caafec0 1917037008 S Ci:7:001:0 s a3 00 0000 0001 0004 4 <
ffff88007caafec0 1917037013 C Ci:7:001:0 0 4 = 01030000
ffff88007caafec0 1917077008 S Ci:7:001:0 s a3 00 0000 0001 0004 4 <
ffff88007caafec0 1917077013 C Ci:7:001:0 0 4 = 01030000
ffff88007caafec0 1917117008 S Ci:7:001:0 s a3 00 0000 0001 0004 4 <
ffff88007caafec0 1917117013 C Ci:7:001:0 0 4 = 01030000
ffff88007caafec0 1917117019 S Co:7:001:0 s 23 03 0004 0001 0000 0
ffff88007caafec0 1917117023 C Co:7:001:0 0 0
ffff88007caafec0 1917178260 S Ci:7:001:0 s a3 00 0000 0001 0004 4 <
ffff88007caafec0 1917178281 C Ci:7:001:0 0 4 = 03030000
ffff88007caafec0 1917236987 S Co:7:001:0 s 23 01 0014 0001 0000 0
ffff88007caafec0 1917236990 C Co:7:001:0 0 0
ffff88007caafec0 1917236999 S Ci:7:000:0 s 80 06 0100 0000 0040 64 <
ffff88007caafec0 1917243815 C Ci:7:000:0 0 18 = 12011001 00000008
2e0c0007 00010102 0001
ffff88007caafec0 1917243824 S Co:7:001:0 s 23 03 0004 0001 0000 0
ffff88007caafec0 1917243829 C Co:7:001:0 0 0
ffff88007caafec0 1917297027 S Ci:7:001:0 s a3 00 0000 0001 0004 4 <
ffff88007caafec0 1917297048 C Ci:7:001:0 0 4 = 03030000
ffff88007caafec0 1917356984 S Co:7:001:0 s 23 01 0014 0001 0000 0
ffff88007caafec0 1917356987 C Co:7:001:0 0 0
ffff88007caafec0 1917356990 S Co:7:000:0 s 00 05 000c 0000 0000 0
ffff88007caafec0 1917359805 C Co:7:000:0 0 0
ffff88007caafec0 1917377009 S Ci:7:012:0 s 80 06 0100 0000 0012 18 <
ffff88007caafec0 1917382802 C Ci:7:012:0 0 18 = 12011001 00000008
2e0c0007 00010102 0001
ffff88007caafec0 1917382814 S Ci:7:012:0 s 80 06 0200 0000 0009 9 <
ffff88007caafec0 1917387803 C Ci:7:012:0 0 9 = 09022900 01010380 96
ffff88007caafec0 1917387823 S Ci:7:012:0 s 80 06 0200 0000 0029 41 <
ffff88007caafec0 1917396801 C Ci:7:012:0 0 41 = 09022900 01010380
96090400 0002ff00 00000921 11010001 223f0007 05020308
ffff88007caafe00 1917396812 S Ci:7:012:0 s 80 06 0300 0000 00ff 255 <
ffff88007caafe00 1917401801 C Ci:7:012:0 0 4 = 04030904
ffff88007caafe00 1917401819 S Ci:7:012:0 s 80 06 0302 0409 00ff 255 <
ffff88007caafe00 1917410800 C Ci:7:012:0 0 38 = 26034d00 65007400
72006f00 6c006f00 67006900 63002000 53006300 61006e00
ffff88007caafe00 1917410827 S Ci:7:012:0 s 80 06 0301 0409 00ff 255 <
ffff88007caafe00 1917417800 C Ci:7:012:0 0 22 = 16034d00 65007400
72006f00 6c006f00 67006900 6300
ffff88007caafd40 1917417931 S Co:7:012:0 s 00 09 0001 0000 0000 0
ffff88007caafd40 1917420800 C Co:7:012:0 0 0
ffff88007caafd40 1917420826 S Ci:7:012:0 s 80 06 0303 0409 00ff 255 <
ffff88007caafd40 1917427799 C Ci:7:012:0 0 16 = 10035000 4f005300
20005500 53004200
ffff88007e555bc0 1972206995 C Ii:7:001:1 0:128 1 = 02
ffff88007e555bc0 1972207006 S Ii:7:001:1 -115:128 2 <
ffff88007ddc2840 1972207059 S Ci:7:001:0 s a3 00 0000 0001 0004 4 <
ffff88007ddc2840 1972207067 C Ci:7:001:0 0 4 = 00010300
ffff88007ddc2840 1972207070 S Co:7:001:0 s 23 01 0010 0001 0000 0
ffff88007ddc2840 1972207074 C Co:7:001:0 0 0
ffff88007ddc2840 1972207077 S Co:7:001:0 s 23 01 0011 0001 0000 0
ffff88007ddc2840 1972207080 C Co:7:001:0 0 0
ffff88007caafe00 1972207253 S Ci:7:001:0 s a3 00 0000 0001 0004 4 <
ffff88007caafe00 1972207260 C Ci:7:001:0 0 4 = 00010000
ffff88007caafe00 1972247052 S Ci:7:001:0 s a3 00 0000 0001 0004 4 <
ffff88007caafe00 1972247060 C Ci:7:001:0 0 4 = 00010000
ffff88007caafe00 1972287008 S Ci:7:001:0 s a3 00 0000 0001 0004 4 <
ffff88007caafe00 1972287014 C Ci:7:001:0 0 4 = 00010000
ffff88007caafe00 1972326987 S Ci:7:001:0 s a3 00 0000 0001 0004 4 <
ffff88007caafe00 1972326993 C Ci:7:001:0 0 4 = 00010000
ffff88007caafe00 1972366987 S Ci:7:001:0 s a3 00 0000 0001 0004 4 <
ffff88007caafe00 1972366993 C Ci:7:001:0 0 4 = 00010000


On 11/16/2010 11:29 AM, Alan Stern wrote:
> On Tue, 16 Nov 2010, Charles Tassell wrote:
>
>> Hi Greg,
>>
>>   No, I don't think that is it.  The device is powered via USB, and it
>> maintains power until I unplug it.  Also, the device works fine in
>> Windows on the same box, and if you look at the udevmon section the
>> kernel removes it as a HID device right after udev finishes processing
>> it, then adds it back as a generic USB device with no drivers.  Here's
>> an annotated description of the process:
> Part of the problem is that your original kernel log doesn't have 
> timestamps.
>
> Anyway, it would help to have a usbmon trace showing what happens when 
> the scanner is plugged in.  Instructions are in the kernel source file 
> Documentation/usb/usbmon.txt.  This ought to show what's going on with 
> that disconnect & reconnect.
>
>> Plug in the device.  Kernel recognizes it:
>> KERNEL[1289756866.849673] add
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1 (usb)
>> KERNEL[1289756866.859563] add
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1:1.0 (usb)
>> KERNEL[1289756866.859674] add
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1:1.0/0003:0C2E:0200.000A (hid)
>> KERNEL[1289756866.872800] add
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1:1.0/input/input13 (input)
>> KERNEL[1289756866.872891] add
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1:1.0/input/input13/event7
>> (input)
>> KERNEL[1289756866.872909] add
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1:1.0/0003:0C2E:0200.000A/hidraw/hidraw3
>> (hidraw)
>>
>> All the devices are registered, so UDEV creates the /dev entries...
>>
>> UDEV [1289756866.873915] add
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1 (usb)
>> UDEV [1289756866.874327] add
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1:1.0 (usb)
>> UDEV [1289756866.874441] add
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1:1.0/0003:0C2E:0200.000A (hid)
>> UDEV [1289756866.874724] add
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1:1.0/0003:0C2E:0200.000A/hidraw/hidraw3
>> (hidraw)
>>
>> Something triggers the kernel to unregister the device from the input
>> layer...
> usbmon might show the trigger.
>
>> KERNEL[1289756867.166734] remove
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1:1.0/input/input13/event7
>> (input)
>> KERNEL[1289756867.216580] remove
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1:1.0/input/input13 (input)
>> KERNEL[1289756867.216609] remove
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1:1.0/0003:0C2E:0200.000A/hidraw/hidraw3
>> (hidraw)
>> KERNEL[1289756867.216703] remove
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1:1.0/0003:0C2E:0200.000A (hid)
>> KERNEL[1289756867.216741] remove
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1:1.0 (usb)
>> KERNEL[1289756867.216834] remove
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1 (usb)
>>
>> UDEV deletes the devices...
>>
>> UDEV [1289756867.216935] remove
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1:1.0/0003:0C2E:0200.000A/hidraw/hidraw3
>> (hidraw)
>> UDEV [1289756867.217063] remove
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1:1.0/0003:0C2E:0200.000A (hid)
>> UDEV [1289756867.271298] add
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1:1.0/input/input13 (input)
>> UDEV [1289756867.303544] add
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1:1.0/input/input13/event7
>> (input)
>> UDEV [1289756867.303727] remove
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1:1.0/input/input13/event7
>> (input)
>> UDEV [1289756867.303820] remove
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1:1.0/input/input13 (input)
>> UDEV [1289756867.303965] remove
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1:1.0 (usb)
>> UDEV [1289756867.304191] remove
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1 (usb)
>>
>> The kernel then adds it back as some sort of generic device...
>>
>> KERNEL[1289756870.808673] add
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1 (usb)
>> KERNEL[1289756870.817600] add
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1:1.0 (usb)
>>
>> UDEV sees this but doesn't create any /dev entries.
>>
>> UDEV [1289756870.818662] add
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1 (usb)
>> UDEV [1289756870.837532] add
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1:1.0 (usb)
>>
>> Physically unplugging the device then causes this:
>>
>> KERNEL[1289919402.423327] remove  
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1:1.0 (usb)
>> KERNEL[1289919402.423414] remove  
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1 (usb)
>> UDEV  [1289919402.423536] remove  
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1/7-1:1.0 (usb)
>> UDEV  [1289919402.424162] remove  
>> /devices/pci0000:00/0000:00:1d.1/usb7/7-1 (usb)
>>
>>
>> It seems to be something in either the kernel itself or UDEV is telling
>> the system that this is not a keyboard, so not to treat it as such.  But
>> grepping for the vendor and device IDs in both the udev and kernel
>> sources dirs doesn't seem to show why it's getting blacklisted.
> Maybe something in the _device_ is responsible.
>
> Alan Stern
>

--
To unsubscribe from this list: send the line "unsubscribe linux-usb" in
the body of a message to majordomo@xxxxxxxxxxxxxxx
More majordomo info at  http://vger.kernel.org/majordomo-info.html


[Index of Archives]     [Linux Media]     [Linux Input]     [Linux Audio Users]     [Yosemite News]     [Linux Kernel]     [Linux SCSI]     [Old Linux USB Devel Archive]

  Powered by Linux