Re: strange problem regarding non-mounting USB hard drive

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On Sat, Jan 30, 2010 at 05:56:29PM +0100, Klaus Doblmann wrote:
> Am Samstag, den 30.01.2010, 11:10 -0500 schrieb Alan Stern:
> > On Sat, 30 Jan 2010, Klaus Doblmann wrote:
> > 
> > > Hi guys,
> > > 
> > > I've been investigating a mount-failure of USB hard drives for a few
> > > days now and have reached a dead end - I hope I'm adressing the right
> > > mailing list here, if not, please direct me towards the right list.
> > > 
> > > I have two identical external hard-drive enclosures from the same vendor
> > > (CnMemory) using the Genesys Logic GL830 chip which I bought about one
> > > year apart.
> > > 
> > > One works just fine, the other fails to mount on all three machines I
> > > have tested this on (One IBM T40, one Lenovo T500, one Apple iMac). All
> > > machines are running the 2.6.32 kernel-series which seems to be part of
> > > the problem because both enclosures work on previous kernels. I haven't
> > > yet had a chance to try a -33 kernel due to the time I have available.
> > > (I'm on Ubuntu, running the development series of 10.04 but I have
> > > tested vanilla kernels too, including the latest stable variant
> > > 2.6.32-7)
> > 
> > The first step toward debugging the problem is to acquire a usbmon 
> > trace showing what happens when you plug in the faulty drive.  
> > Instructions are in the kernel source file 
> > Documentation/usb/usbmon.txt.
> > 
> > Alan Stern
> > 
> 
> Hmmm... usbfs seems to be missing from my kernel, I can't mount it. Any
> other way to find out the drive's bus because if I tell it to listen on
> all buses the output file is HUGE and full with unnecessary stuff...

usbfs is missing?  What does:
	cat /proc/filesystems | grep usb
show?

Who built the kernel?  Yourself, or a distro?  If a distro, which one?
If you, can you enable it?

thanks,

greg k-h
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