Re: strange problem regarding non-mounting USB hard drive

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On Sat, 30 Jan 2010, Klaus Doblmann wrote:

> Hi guys,
> 
> I've been investigating a mount-failure of USB hard drives for a few
> days now and have reached a dead end - I hope I'm adressing the right
> mailing list here, if not, please direct me towards the right list.
> 
> I have two identical external hard-drive enclosures from the same vendor
> (CnMemory) using the Genesys Logic GL830 chip which I bought about one
> year apart.
> 
> One works just fine, the other fails to mount on all three machines I
> have tested this on (One IBM T40, one Lenovo T500, one Apple iMac). All
> machines are running the 2.6.32 kernel-series which seems to be part of
> the problem because both enclosures work on previous kernels. I haven't
> yet had a chance to try a -33 kernel due to the time I have available.
> (I'm on Ubuntu, running the development series of 10.04 but I have
> tested vanilla kernels too, including the latest stable variant
> 2.6.32-7)

The first step toward debugging the problem is to acquire a usbmon 
trace showing what happens when you plug in the faulty drive.  
Instructions are in the kernel source file 
Documentation/usb/usbmon.txt.

Alan Stern

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