Re: Lacie Rugged USB3-FW does not work with UAS

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W dniu 02.09.2019 o 13:42, Oliver Neukum pisze:
Am Donnerstag, den 29.08.2019, 20:33 +0200 schrieb Julian Sikorski:

Hi,

this is a relief. If necessary we can blacklist the new device.
Howevera, as that costs performance, I would appriciate if
you take first try out an alternative approach.

[  362.230833] usb 2-4: New USB device found, idVendor=059f,
idProduct=1061, bcdDevice= 0.01
[  362.230837] usb 2-4: New USB device strings: Mfr=2, Product=3,
SerialNumber=1
[  362.230839] usb 2-4: Product: Rugged USB3-FW
[  362.230841] usb 2-4: Manufacturer: LaCie
[  362.230842] usb 2-4: SerialNumber: 00000000157f928920fa
[  362.270100] scsi host12: uas
[  362.270720] scsi 12:0:0:0: Direct-Access     LaCie    Rugged FW USB3
   051E PQ: 0 ANSI: 6
[  362.271472] sd 12:0:0:0: Attached scsi generic sg1 type 0
[  362.280344] sd 12:0:0:0: [sdb] 1953525168 512-byte logical blocks:
(1.00 TB/932 GiB)
[  362.280422] sd 12:0:0:0: [sdb] Write Protect is off
[  362.280423] sd 12:0:0:0: [sdb] Mode Sense: 43 00 00 00
[  362.280544] sd 12:0:0:0: [sdb] Write cache: enabled, read cache:
enabled, doesn't support DPO or FUA

This means that at least the earliest commandos did get through.

[  392.672691] sd 12:0:0:0: tag#29 uas_eh_abort_handler 0 uas-tag 1
inflight: IN
[  392.672697] sd 12:0:0:0: tag#29 CDB: Report supported operation codes
a3 0c 01 12 00 00 00 00 02 00 00 00
[  392.678304] scsi host12: uas_eh_device_reset_handler start
[  392.800099] usb 2-4: reset SuperSpeed Gen 1 USB device number 3 using
xhci_hcd
[  392.848154] scsi host12: uas_eh_device_reset_handler success
[  422.875443] scsi host12: uas_eh_device_reset_handler start
[  422.875650] sd 12:0:0:0: tag#16 uas_zap_pending 0 uas-tag 1 inflight:
[  422.875654] sd 12:0:0:0: tag#16 CDB: Report supported operation codes
a3 0c 01 12 00 00 00 00 02 00 00 00
[  422.997556] usb 2-4: reset SuperSpeed Gen 1 USB device number 3 using
xhci_hcd
[  423.046525] scsi host12: uas_eh_device_reset_handler success
[  431.853505] usb 2-4: USB disconnect, device number 3
[  431.903459] sd 12:0:0:0: [sdb] Optimal transfer size 33553920 bytes
[  432.064456] sd 12:0:0:0: [sdb] Read Capacity(16) failed: Result:
hostbyte=DID_ERROR driverbyte=DRIVER_OK

Read Capacity(16) failed

[  432.064459] sd 12:0:0:0: [sdb] Sense not available.
[  432.184595] sd 12:0:0:0: [sdb] Read Capacity(10) failed: Result:
hostbyte=DID_ERROR driverbyte=DRIVER_OK

Read Capacity(10) failed

There is a chance that this device can deal only with Read Capacity(10)
and crashes on Read Capacity(16). One difference between Usb-storage
and UAS is the order in which the 10 and 16 versions are tried.
The attached patches introduce a quirk to reverse the order
for this particular device under UAS. Could you try them?

	Regards
		Oliver


Hi,

thanks for the patch! It appears that we got the drives confused, the one needing quirks is 059f:1061. Unfortunately, even after hand-editing the patch to match (attached for confirmation), uas is still not working. The dmesg log is unchanged:

[ 67.925435] usb 2-4: new SuperSpeed Gen 1 USB device number 2 using xhci_hcd [ 67.947738] usb 2-4: New USB device found, idVendor=059f, idProduct=1061, bcdDevice= 0.01 [ 67.947739] usb 2-4: New USB device strings: Mfr=2, Product=3, SerialNumber=1
[   67.947740] usb 2-4: Product: Rugged USB3-FW
[   67.947741] usb 2-4: Manufacturer: LaCie
[   67.947742] usb 2-4: SerialNumber: 00000000157f928920fa
[   67.978140] usbcore: registered new interface driver usb-storage
[   68.007356] scsi host12: uas
[   68.007520] usbcore: registered new interface driver uas
[ 68.007781] scsi 12:0:0:0: Direct-Access LaCie Rugged FW USB3 051E PQ: 0 ANSI: 6
[   68.008589] sd 12:0:0:0: Attached scsi generic sg1 type 0
[ 68.017457] sd 12:0:0:0: [sdb] 1953525168 512-byte logical blocks: (1.00 TB/932 GiB)
[   68.017540] sd 12:0:0:0: [sdb] Write Protect is off
[   68.017542] sd 12:0:0:0: [sdb] Mode Sense: 43 00 00 00
[ 68.017693] sd 12:0:0:0: [sdb] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA [ 98.221259] sd 12:0:0:0: tag#7 uas_eh_abort_handler 0 uas-tag 1 inflight: IN [ 98.221264] sd 12:0:0:0: tag#7 CDB: Report supported operation codes a3 0c 01 12 00 00 00 00 02 00 00 00
[   98.226869] scsi host12: uas_eh_device_reset_handler start
[ 98.348671] usb 2-4: reset SuperSpeed Gen 1 USB device number 2 using xhci_hcd
[   98.397136] scsi host12: uas_eh_device_reset_handler success
[  128.428023] scsi host12: uas_eh_device_reset_handler start
[  128.428224] sd 12:0:0:0: tag#4 uas_zap_pending 0 uas-tag 1 inflight:
[ 128.428228] sd 12:0:0:0: tag#4 CDB: Report supported operation codes a3 0c 01 12 00 00 00 00 02 00 00 00 [ 128.549805] usb 2-4: reset SuperSpeed Gen 1 USB device number 2 using xhci_hcd
[  128.597949] scsi host12: uas_eh_device_reset_handler success
[  158.632176] scsi host12: uas_eh_device_reset_handler start
[  158.632382] sd 12:0:0:0: tag#5 uas_zap_pending 0 uas-tag 1 inflight:
[ 158.632385] sd 12:0:0:0: tag#5 CDB: Report supported operation codes a3 0c 01 12 00 00 00 00 02 00 00 00 [ 158.754653] usb 2-4: reset SuperSpeed Gen 1 USB device number 2 using xhci_hcd
[  158.803047] scsi host12: uas_eh_device_reset_handler success
[  188.840196] scsi host12: uas_eh_device_reset_handler start
[  188.840395] sd 12:0:0:0: tag#20 uas_zap_pending 0 uas-tag 1 inflight:
[ 188.840399] sd 12:0:0:0: tag#20 CDB: Report supported operation codes a3 0c 01 12 00 00 00 00 02 00 00 00 [ 188.962059] usb 2-4: reset SuperSpeed Gen 1 USB device number 2 using xhci_hcd
[  189.010354] scsi host12: uas_eh_device_reset_handler success
[ 219.053201] sd 12:0:0:0: tag#21 uas_eh_abort_handler 0 uas-tag 1 inflight: IN [ 219.053206] sd 12:0:0:0: tag#21 CDB: Report supported operation codes a3 0c 01 93 00 00 00 00 02 00 00 00
[  219.059167] scsi host12: uas_eh_device_reset_handler start
[ 219.179898] usb 2-4: reset SuperSpeed Gen 1 USB device number 2 using xhci_hcd
[  219.227613] scsi host12: uas_eh_device_reset_handler success
[ 225.587481] nf_conntrack: default automatic helper assignment has been turned off for security reasons and CT-based firewall rule not found. Use the iptables CT target to attach helpers instead.
[  249.255814] scsi host12: uas_eh_device_reset_handler start
[  249.256019] sd 12:0:0:0: tag#0 uas_zap_pending 0 uas-tag 1 inflight:
[ 249.256023] sd 12:0:0:0: tag#0 CDB: Report supported operation codes a3 0c 01 93 00 00 00 00 02 00 00 00 [ 249.377558] usb 2-4: reset SuperSpeed Gen 1 USB device number 2 using xhci_hcd
[  249.425499] scsi host12: uas_eh_device_reset_handler success
[  279.464424] scsi host12: uas_eh_device_reset_handler start
[  279.464630] sd 12:0:0:0: tag#15 uas_zap_pending 0 uas-tag 1 inflight:
[ 279.464634] sd 12:0:0:0: tag#15 CDB: Report supported operation codes a3 0c 01 93 00 00 00 00 02 00 00 00

---disconnect---

[  280.017821] usb 2-4: USB disconnect, device number 2
[  280.017869] scsi host12: uas_eh_device_reset_handler FAILED err -22
[  280.017876] sd 12:0:0:0: Device offlined - not ready after error recovery
[  280.043423] sd 12:0:0:0: [sdb] Optimal transfer size 33553920 bytes
[ 280.204419] sd 12:0:0:0: [sdb] Read Capacity(16) failed: Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
[  280.204422] sd 12:0:0:0: [sdb] Sense not available.
[ 280.324417] sd 12:0:0:0: [sdb] Read Capacity(10) failed: Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
[  280.324420] sd 12:0:0:0: [sdb] Sense not available.
[  280.372418] sd 12:0:0:0: [sdb] 0 512-byte logical blocks: (0 B/0 B)
[  280.524416] sd 12:0:0:0: [sdb] Attached SCSI disk

Would it make sense to enable some debugging options?

Best regards,
Julian
>From 115389ff678cae7cb636ac7e520f06e5182cd353 Mon Sep 17 00:00:00 2001
From: Oliver Neukum <oneukum@xxxxxxxx>
Date: Mon, 2 Sep 2019 13:30:00 +0200
Subject: [PATCH 2/2] uas: quirk for LaCie Rugged USB 3

No. CAPACITY16 for these devices.

Signed-off-by: Oliver Neukum <oneukum@xxxxxxxx>
---
 drivers/usb/storage/unusual_devs.h | 6 ++++++
 1 file changed, 6 insertions(+)

diff --git a/drivers/usb/storage/unusual_devs.h b/drivers/usb/storage/unusual_devs.h
index ea0d27a94afe..643bba41291e 100644
--- a/drivers/usb/storage/unusual_devs.h
+++ b/drivers/usb/storage/unusual_devs.h
@@ -806,6 +806,12 @@ UNUSUAL_DEV(  0x059f, 0x0651, 0x0000, 0x0000,
 		USB_SC_DEVICE, USB_PR_DEVICE, NULL,
 		US_FL_NO_WP_DETECT ),
 
+UNUSUAL_DEV(  0x059f, 0x1061, 0x0002, 0x0002,
+		"LaCie",
+		"Rugged FW USB3",
+		USB_SC_DEVICE, USB_PR_DEVICE, NULL,
+		US_FL_NO_READ_CAPACITY_16 ),
+
 /*
  * Submitted by Joel Bourquard <numlock@xxxxxxxxxxx>
  * Some versions of this device need the SubClass and Protocol overrides
-- 
2.16.4


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