Re: USB Type-C hub detection is flaky

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On Mon, 2018-06-25 at 13:11 +0300, Heikki Krogerus wrote:
> +Mika
> 
> On Fri, Jun 22, 2018 at 10:12:10AM +0200, Timur Krist?f wrote:
> > Hi,
> > 
> > I have a Dell XPS 13 9370, which has just Type-C ports. Currently
> > running kernel 4.17.2. I found that plugging in a powered USB hub
> > into
> > the Type-C port does not work.
> > 
> > Please let me know if this isn't the correct place to report this
> > problem. Not sure if this is a Dell-specific issue or a Linux-
> > specific
> > issue, so I'm also CCing Mario from Dell.
> > 
> > The following test cases were tried:
> > 
> > 1. When I plug in the hub to the laptop, and then plug in the
> > peripherals, it works as expected. (This is OK.)
> > 
> > 2. But when I plug peripherals into the hub, and then plug it into
> > the
> > laptop, it takes at least 10-30 seconds to detect them. (Until then
> > they don't show up in lsusb.)
> > 
> > 3. If the hub is powered and power is connected to the hub before
> > plugging it in, it is not detected at all. Sometimes it is detected
> > after being plugged in for a very long time, but not always.
> > 
> > I tried with various different configurations:
> > 
> > A. Dell USB Type-C to Type-A adapter with a Speedlink USB 2.0 hub.
> > 
> > B. Same Dell C-to-A adapter with the built-in USB 2.0 hub of a Dell
> > P2414H monitor.
> > 
> > C. Qoltec USB Type-C to USB 3.0 hub
> > 
> > All of these exhibited the same behaviour. When the hub was powered
> > before plugging it in, then they were not recognized at all, when
> > unpowered they were recognized in ~ 30 seconds (which is still too
> > long
> > though).
> > 
> > Note that the USB 2.0 hubs both worked correctly with other
> > machines
> > which just had a USB-A port. When plugged into a USB-A port, all
> > the
> > connected peripherals were immediately detected as soon as the hub
> > was
> > plugged in.
> > 
> > What might be the issue here? How can I help debug this further?
> 
> This could be a problem with the Thunderbolt controller. Mika, do you
> know if there are any known problems when using self powered USB
> hubs?
> 

The issue also happens with the non-Thunderbolt USB Type-C port, at
least on this laptop.

Tim
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