Re: USB Type-C hub detection is flaky

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+Mika

On Fri, Jun 22, 2018 at 10:12:10AM +0200, Timur Krist?f wrote:
> Hi,
> 
> I have a Dell XPS 13 9370, which has just Type-C ports. Currently
> running kernel 4.17.2. I found that plugging in a powered USB hub into
> the Type-C port does not work.
> 
> Please let me know if this isn't the correct place to report this
> problem. Not sure if this is a Dell-specific issue or a Linux-specific
> issue, so I'm also CCing Mario from Dell.
> 
> The following test cases were tried:
> 
> 1. When I plug in the hub to the laptop, and then plug in the
> peripherals, it works as expected. (This is OK.)
> 
> 2. But when I plug peripherals into the hub, and then plug it into the
> laptop, it takes at least 10-30 seconds to detect them. (Until then
> they don't show up in lsusb.)
> 
> 3. If the hub is powered and power is connected to the hub before
> plugging it in, it is not detected at all. Sometimes it is detected
> after being plugged in for a very long time, but not always.
> 
> I tried with various different configurations:
> 
> A. Dell USB Type-C to Type-A adapter with a Speedlink USB 2.0 hub.
> 
> B. Same Dell C-to-A adapter with the built-in USB 2.0 hub of a Dell
> P2414H monitor.
> 
> C. Qoltec USB Type-C to USB 3.0 hub
> 
> All of these exhibited the same behaviour. When the hub was powered
> before plugging it in, then they were not recognized at all, when
> unpowered they were recognized in ~ 30 seconds (which is still too long
> though).
> 
> Note that the USB 2.0 hubs both worked correctly with other machines
> which just had a USB-A port. When plugged into a USB-A port, all the
> connected peripherals were immediately detected as soon as the hub was
> plugged in.
> 
> What might be the issue here? How can I help debug this further?

This could be a problem with the Thunderbolt controller. Mika, do you
know if there are any known problems when using self powered USB hubs?


Thanks,

-- 
heikki
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