I'm a user of gentoo linux, and would like to raise a bug report. I hope these are the correct channels; if not, I apologise in advance. I'm using a realtek-based USB3 to RJ45 gigabit adapter. This plugs directly into my laptop, which is a Toshiba Radius P20W-C-103, skylake based, with the following controller: ``` 00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21) ``` I am experiencing this on 4.9.79-r1, and also 4.14.22. When I plug the device in, unless I disable power management on USB hubs 3 and 4, I get errors saying 'root hub lost power or was reset'. However, if I disable PM using powertop, I get the device to work seemingly well. But, as soon as I start heavy transfers (in my case distributed compile), the network device stops responding The error messages that I'm receiving are very similar to a bug described here: https://bugs.launchpad.net/dell-sputnik/+bug/1729674 But I've been told that it's unrelated. First, these are the logs showing the dongle being plugged in. ``` Feb 26 20:17:09 nizuc kernel: usb usb3: root hub lost power or was reset Feb 26 20:17:09 nizuc kernel: usb usb4: root hub lost power or was reset Feb 26 20:17:41 nizuc kernel: usb 4-1: new SuperSpeed USB device number 2 using xhci_hcd Feb 26 20:17:41 nizuc kernel: usb 4-1: New USB device found, idVendor=0bda, idProduct=8153 Feb 26 20:17:41 nizuc kernel: usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=6 Feb 26 20:17:41 nizuc kernel: usb 4-1: Product: USB 10/100/1000 LAN Feb 26 20:17:41 nizuc kernel: usb 4-1: Manufacturer: Realtek Feb 26 20:17:41 nizuc kernel: usb 4-1: SerialNumber: 000001 Feb 26 20:17:41 nizuc kernel: usb 4-1: reset SuperSpeed USB device number 2 using xhci_hcd Feb 26 20:17:41 nizuc NetworkManager[2049]: <info> [1519676261.9009] manager: (eth0): new Ethernet device (/org/freedesktop/NetworkManager/Devices/5) Feb 26 20:17:41 nizuc kernel: r8152 4-1:1.0 eth0: v1.09.9 Feb 26 20:17:42 nizuc mtp-probe[3673]: checking bus 4, device 2: "/sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/usb4/4-1" Feb 26 20:17:42 nizuc mtp-probe[3673]: bus: 4, device: 2 was not an MTP device Feb 26 20:17:42 nizuc upowerd[2168]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/usb4/4-1 Feb 26 20:17:42 nizuc systemd-udevd[3676]: link_config: autonegotiation is unset or enabled, the speed and duplex are not writable. Feb 26 20:17:42 nizuc kernel: r8152 4-1:1.0 enp1s0u1: renamed from eth0 Feb 26 20:17:42 nizuc NetworkManager[2049]: <info> [1519676262.2645] device (eth0): interface index 4 renamed iface from 'eth0' to 'enp1s0u1' Feb 26 20:17:42 nizuc kernel: IPv6: ADDRCONF(NETDEV_UP): enp1s0u1: link is not ready Feb 26 20:17:42 nizuc NetworkManager[2049]: <info> [1519676262.2829] device (enp1s0u1): state change: unmanaged -> unavailable (reason 'managed', internal state 'external') Feb 26 20:17:42 nizuc upowerd[2168]: unhandled action 'bind' on /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/usb4/4-1/4-1:1.0 Feb 26 20:17:42 nizuc kernel: IPv6: ADDRCONF(NETDEV_UP): enp1s0u1: link is not ready Feb 26 20:17:46 nizuc kernel: r8152 4-1:1.0 enp1s0u1: carrier on Feb 26 20:17:46 nizuc kernel: IPv6: ADDRCONF(NETDEV_CHANGE): enp1s0u1: link becomes ready ``` but once I begin distrubted compile, the network drops, with the following messages: ``` Feb 26 20:25:32 nizuc distccd[13928]: (dcc_r_token_int) got ARGV0000000f Feb 26 20:25:32 nizuc distccd[13928]: (dcc_r_token_string) got '-Wa,-mtune=i686' Feb 26 20:25:32 nizuc distccd[13928]: (dcc_r_argv) argv[22] = "-Wa,-mtune=i686" Feb 26 20:25:32 nizuc distccd[13928]: (dcc_r_token_int) got ARGV00000011 Feb 26 20:25:32 nizuc kernel: xhci_hcd 0000:01:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 Feb 26 20:25:32 nizuc kernel: xhci_hcd 0000:01:00.0: Looking for event-dma 000000020c8aea40 trb-start 000000020c8aea20 trb-end 000000020c8aea20 seg-start 000000020c8ae000 s> Feb 26 20:25:32 nizuc kernel: xhci_hcd 0000:01:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 Feb 26 20:25:32 nizuc kernel: xhci_hcd 0000:01:00.0: Looking for event-dma 000000020c8aea50 trb-start 000000020c8aea20 trb-end 000000020c8aea20 seg-start 000000020c8ae000 s> Feb 26 20:25:32 nizuc distccd[14319]: (dcc_check_client) connection from 192.168.2.1:42290 Feb 26 20:25:32 nizuc kernel: xhci_hcd 0000:01:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 Feb 26 20:25:32 nizuc kernel: xhci_hcd 0000:01:00.0: Looking for event-dma 000000020c8aea60 trb-start 000000020c8aea20 trb-end 000000020c8aea20 seg-start 000000020c8ae000 s> Feb 26 20:25:32 nizuc kernel: xhci_hcd 0000:01:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 Feb 26 20:25:32 nizuc kernel: xhci_hcd 0000:01:00.0: Looking for event-dma 000000020c8aea70 trb-start 000000020c8aea20 trb-end 000000020c8aea20 seg-start 000000020c8ae000 s> Feb 26 20:25:32 nizuc kernel: xhci_hcd 0000:01:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 Feb 26 20:25:32 nizuc kernel: xhci_hcd 0000:01:00.0: Looking for event-dma 000000020c8aea80 trb-start 000000020c8aea20 trb-end 000000020c8aea20 seg-start 000000020c8ae000 s> Feb 26 20:25:32 nizuc distccd[14110]: (dcc_check_client) connection from 192.168.2.1:42292 Feb 26 20:25:32 nizuc kernel: xhci_hcd 0000:01:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 Feb 26 20:25:32 nizuc kernel: xhci_hcd 0000:01:00.0: Looking for event-dma 000000020c8aea90 trb-start 000000020c8aea20 trb-end 000000020c8aea20 seg-start 000000020c8ae000 s> Feb 26 20:25:32 nizuc kernel: xhci_hcd 0000:01:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 Feb 26 20:25:32 nizuc kernel: xhci_hcd 0000:01:00.0: Looking for event-dma 000000020c8aeaa0 trb-start 000000020c8aea20 trb-end 000000020c8aea20 seg-start 000000020c8ae000 s> Feb 26 20:25:32 nizuc kernel: xhci_hcd 0000:01:00.0: ERROR Transfer event TRB DMA ptr not part of current TD ep_index 2 comp_code 13 Feb 26 20:25:32 nizuc kernel: xhci_hcd 0000:01:00.0: Looking for event-dma 000000020c8aeab0 trb-start 000000020c8aea20 trb-end 000000020c8aea20 seg-start 000000020c8ae000 s> Feb 26 20:25:32 nizuc distccd[13928]: compile from check_addrinfo.c to check_addrinfo.oS Feb 26 20:25:32 nizuc distccd[14319]: compile from check_dns_packet.c to check_dns_packet.oS Feb 26 20:25:32 nizuc distccd[14110]: compile from check_hostent.c to check_hostent.oS Feb 26 20:26:23 nizuc kernel: r8152 4-1:1.0 enp1s0u1: Stop submitting intr, status -71 Feb 26 20:26:24 nizuc kernel: xhci_hcd 0000:01:00.0: Cannot set link state. Feb 26 20:26:24 nizuc kernel: usb usb4-port1: cannot disable (err = -32) Feb 26 20:26:24 nizuc kernel: usb 4-1: USB disconnect, device number 2 Feb 26 20:26:26 nizuc kernel: r8152 4-1:1.0 enp1s0u1: linking down Feb 26 20:26:26 nizuc NetworkManager[2049]: <info> [1519676786.9555] device (enp1s0u1): state change: activated -> unmanaged (reason 'removed', internal state 'removed') ``` The ubuntu bug which I believe to be related, had a link to the kernel mailing list, where a patch was discussed, and the following makes be believe this may be the same problem (https://lkml.org/lkml/2018/1/18/567): > > >> Excuse me. I don't understand why this patch is for specific USB nic rather than > > xHCI. > > >> It seems to make the specific USB nic working and the other ones keeping error. > > > > > > Well, are we sure that the device being in the TB16 dock doesn't > > > contribute to the issue as well? > > Previous version of this patch checked the parent device to ensure it was in TB16. > I believe there was negative feedback to that approach, which prompted the discussion > to check bcdDevice and iSerialNumber with all vendors involved. > > If it's still desirable to analyze parentage tree, I suppose bcdDevice, iSerialNumber > and parent's USB device VID/PID can be analyzed all at the same time. > > > > > This is what vendors concluded for now. The very same NIC on WD15 doesn’t > > have the issue. > > And just so it's extra clear to everyone on this list - WD15 has different bcdDevice > iSerialNumber, and doesn't connect to ASMedia host controller. I hope somebody here can direct me as to how to best proceed. Should I try modifying the aforementioned patch and see if it helps (note the patch only activates for certain usb vendor/device IDs). Also, the ubuntu link suggests that this may be the result of "offloading checksuming" which can be disabled with ethtool. Should I try disabling this and see if it makes a difference? Many thanks for your patience. Please let me know if there is any more information I can provide. -- To unsubscribe from this list: send the line "unsubscribe linux-usb" in the body of a message to majordomo@xxxxxxxxxxxxxxx More majordomo info at http://vger.kernel.org/majordomo-info.html
