Re: USB-C Devices only show up if connected at boot

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On Tue, Jan 23, 2018 at 05:12:03PM +0000, Mike Lothian wrote:
> Hi
> 
> I raised https://bugzilla.kernel.org/show_bug.cgi?id=198557 but was
> informed by Greg bugs should be raised on the mailing list not in
> bugzilla
> 
> So USB-C devices only show up in dmesg or for use if they are
> connected during boot
> 
> Once booted and the device is disconnected the following message
> appears in the dmesg:
> 
> [  100.814687] usb 3-1: USB disconnect, device number 3
> [  100.882840] xhci_hcd 0000:39:00.0: xHCI host controller not
> responding, assume dead
> [  100.882843] xhci_hcd 0000:39:00.0: HC died; cleaning up
> 
> No further connections or disconnections display anything further in
> the dmesg, the device works fine if connected via USB-A
> 
> I've witnessed this behaviour since getting the laptop at the end of
> 2015 so this isn't a regression

Is there a BIOS update for the laptop?  This has been seen a lot in the
past on lots of different laptops but was always resolved by the BIOS
update (the latest one for mine also updates the xhci controller as
well.)

thanks,

greg k-h
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