Re: [Bulk] seagate SRD00f2 expansion 4Tb desktop drive does not work on USB 3.0 Part 2 xhci-debug SOLVED

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It seems that I have a bad USB cable. It worked on USB 2.0 but the extra wires for USB 3.0 were intermittent. After replacing the cable I am running on a 3.13.0-53-generic kerel which it never could before. When I changed the timeout, and it ran good, I must have had a good connection on the cable. I did see some ports stop working though, because they were messed up by that bad cable.



On 05/26/2015 05:47 AM, Donald Harter wrote:
I tried it with the latest kernel version without changing the timing
and it worked.

Linux  4.1.0-rc5+ #3 SMP Mon May 25 23:12:29 CDT 2015 x86_64 x86_64
x86_64 GNU/Linux


May 26 05:29:21 (none) kernel: [  141.187654] usb 2-3.4: new SuperSpeed
USB device number 4 using xhci_hcd
May 26 05:29:21 (none) kernel: [  141.204311] usb 2-3.4: New USB device
found, idVendor=0bc2, idProduct=3312
May 26 05:29:21 (none) kernel: [  141.204314] usb 2-3.4: New USB device
strings: Mfr=1, Product=2, SerialNumber=3
May 26 05:29:21 (none) kernel: [  141.204315] usb 2-3.4: Product:
Expansion Desk
May 26 05:29:21 (none) kernel: [  141.204317] usb 2-3.4: Manufacturer:
Seagate
May 26 05:29:21 (none) kernel: [  141.204318] usb 2-3.4: SerialNumber:
NA4MZS4N
May 26 05:29:21 (none) mtp-probe: checking bus 2, device 4:
"/sys/devices/pci0000:00/0000:00:14.0/usb2/2-3/2-3.4"
May 26 05:29:21 (none) mtp-probe: bus: 2, device: 4 was not an MTP device
May 26 05:29:21 (none) kernel: [  141.211137] usb-storage 2-3.4:1.0: USB
Mass Storage device detected
May 26 05:29:21 (none) kernel: [  141.211185] scsi host8: usb-storage
2-3.4:1.0
May 26 05:29:21 (none) kernel: [  141.211243] usbcore: registered new
interface driver usb-storage
May 26 05:29:22 (none) kernel: [  142.211655] scsi 8:0:0:0:
Direct-Access     Seagate  Expansion Desk   0739 PQ: 0 ANSI: 6
May 26 05:29:22 (none) kernel: [  142.211787] sd 8:0:0:0: Attached scsi
generic sg5 type 0
May 26 05:29:22 (none) kernel: [  142.213233] sd 8:0:0:0: [sde] Spinning
up disk...
May 26 05:29:33 (none) kernel: [  147.679159] ......ready
May 26 05:29:33 (none) kernel: [  152.699569] sd 8:0:0:0: [sde]
976754645 4096-byte logical blocks: (3.90 TB/3.63 TiB)
May 26 05:29:33 (none) kernel: [  152.700250] sd 8:0:0:0: [sde] Write
Protect is off
May 26 05:29:33 (none) kernel: [  152.700261] sd 8:0:0:0: [sde] Mode
Sense: 2b 00 10 08
May 26 05:29:33 (none) kernel: [  152.700938] sd 8:0:0:0: [sde] Write
cache: enabled, read cache: enabled, supports DPO and FUA
May 26 05:29:33 (none) kernel: [  152.701491] sd 8:0:0:0: [sde]
976754645 4096-byte logical blocks: (3.90 TB/3.63 TiB)
May 26 05:29:33 (none) kernel: [  152.755636]  sde: sde1
May 26 05:29:33 (none) kernel: [  152.756238] sd 8:0:0:0: [sde]
976754645 4096-byte logical blocks: (3.90 TB/3.63 TiB)
May 26 05:29:33 (none) kernel: [  152.757454] sd 8:0:0:0: [sde] Attached
SCSI disk


On 05/25/2015 07:25 PM, Lu, Baolu wrote:


On 05/26/2015 03:06 AM, Donald Harter wrote:
Yes, this fixed the problem.  Thanks for your help.

That doesn't mean exactly that this change fixes your problem.

I would suggest you to try the latest kernel without any changes
to check whether the fix is already there. Then you can go ahead
with changing the timeout value to check whether it helps.

Here is the kernel version that I compiled:
Linux  4.1.0-rc2+ #2 SMP Mon May 25 10:58:36 CDT 2015 x86_64 x86_64
x86_64 GNU/Linux

On the non-working generic ubuntu kernel,the USB 3.0 ports that time
out became non-working.  I could plug my other working USB 3.0 devices
into that port, and they would not come up.  So maybe if there is a
timeout, you should consider resetting such a port on the chip.  For a
while I thought that some of my usb 3.0 ports were bad.

The USB 3.0 port non-working issue might be due to CEC error
not cleared. Again, I would suggest you to check with the latest
kernel version. If the port non-working issue still exists, you can
report a bug in the bugzilla and forward that to this mailing list
somebody will assume the responsibility to get it fixed.



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