Re: [Bulk] seagate SRD00f2 expansion 4Tb desktop drive does not work on USB 3.0 Part 2 xhci-debug SOLVED

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Yes, this fixed the problem.  Thanks for your help.
Here is the kernel version that I compiled:
Linux 4.1.0-rc2+ #2 SMP Mon May 25 10:58:36 CDT 2015 x86_64 x86_64 x86_64 GNU/Linux

On the non-working generic ubuntu kernel,the USB 3.0 ports that time out became non-working. I could plug my other working USB 3.0 devices into that port, and they would not come up. So maybe if there is a timeout, you should consider resetting such a port on the chip. For a while I thought that some of my usb 3.0 ports were bad.


May 25 13:38:50 (none) mtp-probe: checking bus 2, device 7: "/sys/devices/pci0000:00/0000:00:14.0/usb2/2-3/2-3.4"
May 25 13:38:50 (none) mtp-probe: bus: 2, device: 7 was not an MTP device
May 25 13:38:51 (none) kernel: [ 222.919894] scsi 9:0:0:0: Direct-Access Seagate Expansion Desk 0739 PQ: 0 ANSI: 6 May 25 13:38:51 (none) kernel: [ 222.920119] sd 9:0:0:0: Attached scsi generic sg6 type 0 May 25 13:38:51 (none) kernel: [ 222.921015] sd 9:0:0:0: [sdf] Spinning up disk...
May 25 13:39:01 (none) kernel: [  228.375368] ......ready
May 25 13:39:01 (none) kernel: [ 233.395760] sd 9:0:0:0: [sdf] 976754645 4096-byte logical blocks: (3.90 TB/3.63 TiB) May 25 13:39:01 (none) kernel: [ 233.396383] sd 9:0:0:0: [sdf] Write Protect is off May 25 13:39:01 (none) kernel: [ 233.396390] sd 9:0:0:0: [sdf] Mode Sense: 2b 00 10 08 May 25 13:39:01 (none) kernel: [ 233.396945] sd 9:0:0:0: [sdf] Write cache: enabled, read cache: enabled, supports DPO and FUA May 25 13:39:01 (none) kernel: [ 233.397602] sd 9:0:0:0: [sdf] 976754645 4096-byte logical blocks: (3.90 TB/3.63 TiB)
May 25 13:39:01 (none) kernel: [  233.435743]  sdf: sdf1
May 25 13:39:01 (none) kernel: [ 233.436474] sd 9:0:0:0: [sdf] 976754645 4096-byte logical blocks: (3.90 TB/3.63 TiB) May 25 13:39:01 (none) kernel: [ 233.437674] sd 9:0:0:0: [sdf] Attached SCSI disk

Bus 002 Device 007: ID 0bc2:3312 Seagate RSS LLC
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               3.00
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0
  bDeviceProtocol         0
  bMaxPacketSize0         9
  idVendor           0x0bc2 Seagate RSS LLC
  idProduct          0x3312
  bcdDevice            7.39
  iManufacturer           1 Seagate
  iProduct                2 Expansion Desk
  iSerial                 3 NA4MZS4N
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength          121
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0xc0
      Self Powered
    MaxPower                2mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass         8 Mass Storage
      bInterfaceSubClass      6 SCSI
      bInterfaceProtocol     80 Bulk-Only
:
iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0400  1x 1024 bytes
        bInterval               0
        bMaxBurst               7
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x0a  EP 10 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0400  1x 1024 bytes
        bInterval               0
        bMaxBurst               7
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       1
      bNumEndpoints           4
      bInterfaceClass         8 Mass Storage
      bInterfaceSubClass      6 SCSI
      bInterfaceProtocol     98
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x08  EP 8 OUT
:  bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0400  1x 1024 bytes
        bInterval               0
        bMaxBurst               0
        Command pipe (0x01)
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0400  1x 1024 bytes
        bInterval               0
        bMaxBurst               0
        MaxStreams             32
        Status pipe (0x02)
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x0a  EP 10 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0400  1x 1024 bytes
        bInterval               0
        bMaxBurst               7
        MaxStreams             32
        Data-out pipe (0x04)
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
:     bEndpointAddress     0x83  EP 3 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0400  1x 1024 bytes
        bInterval               0
        bMaxBurst               7
        MaxStreams             32
        Data-in pipe (0x03)
Binary Object Store Descriptor:
  bLength                 5
  bDescriptorType        15
  wTotalLength           22
  bNumDeviceCaps          2
  USB 2.0 Extension Device Capability:
    bLength                 7
    bDescriptorType        16
    bDevCapabilityType      2
    bmAttributes   0x00000002
      Link Power Management (LPM) Supported
  SuperSpeed USB Device Capability:
    bLength                10
    bDescriptorType        16
    bDevCapabilityType      3
    bmAttributes         0x00
    wSpeedsSupported   0x000e
      Device can operate at Full Speed (12Mbps)
      Device can operate at High Speed (480Mbps)
      Device can operate at SuperSpeed (5Gbps)
    bFunctionalitySupport   1
      Lowest fully-functional device speed is Full Speed (12Mbps)
    bU1DevExitLat          10 micro seconds
    bU2DevExitLat         512 micro seconds
Device Status:     0x0001
  Self Powered







On 05/25/2015 05:34 AM, Lu, Baolu wrote:


On 05/23/2015 10:00 PM, Donald Harter wrote:
May 23 08:52:05 pc_u kernel: [53875.075976] xhci_hcd 0000:00:14.0:
Port Status Change Event for port 3
May 23 08:52:05 pc_u kernel: [53875.075979] xhci_hcd 0000:00:14.0:
port resume event for port 3
May 23 08:52:05 pc_u kernel: [53875.075981] xhci_hcd 0000:00:14.0:
resume HS port 3
May 23 08:52:05 pc_u kernel: [53875.075983] xhci_hcd 0000:00:14.0:
handle_port_status: starting port polling.
May 23 08:52:05 pc_u kernel: [53875.135221] xhci_hcd 0000:00:14.0:
Resume USB2 port 3
May 23 08:52:05 pc_u kernel: [53875.135230] xhci_hcd 0000:00:14.0:
Port Status Change Event for port 3
May 23 08:52:05 pc_u kernel: [53875.135240] xhci_hcd 0000:00:14.0: get
port status, actual port 2 status  = 0xfe3
May 23 08:52:05 pc_u kernel: [53875.135241] xhci_hcd 0000:00:14.0: Get
port status returned 0x40503
May 23 08:52:05 pc_u kernel: [53875.135262] xhci_hcd 0000:00:14.0:
clear port suspend/resume change, actual port 2 status  = 0xe03
May 23 08:52:05 pc_u kernel: [53875.151222] xhci_hcd 0000:00:14.0: get
port status, actual port 2 status  = 0xe03
May 23 08:52:05 pc_u kernel: [53875.151224] xhci_hcd 0000:00:14.0: Get
port status returned 0x503
May 23 08:52:05 pc_u kernel: [53875.255453] xhci_hcd 0000:00:14.0: //
Ding dong!
May 23 08:52:05 pc_u kernel: [53875.255496] xhci_hcd 0000:00:14.0:
Slot 15 output ctx = 0x4018f1000 (dma)
May 23 08:52:05 pc_u kernel: [53875.255498] xhci_hcd 0000:00:14.0:
Slot 15 input ctx = 0x401e2a000 (dma)
May 23 08:52:05 pc_u kernel: [53875.255499] xhci_hcd 0000:00:14.0: Set
slot id 15 dcbaa entry ffff8804028f2078 to 0x4018f1000
May 23 08:52:06 pc_u kernel: [53875.343311] usb 3-3.4: new high-speed
USB device number 14 using xhci_hcd
May 23 08:52:06 pc_u kernel: [53875.343314] xhci_hcd 0000:00:14.0: Set
root hub portnum to 3
May 23 08:52:06 pc_u kernel: [53875.343315] xhci_hcd 0000:00:14.0: Set
fake root hub portnum to 3
May 23 08:52:06 pc_u kernel: [53875.343315] xhci_hcd 0000:00:14.0:
udev->tt =           (null)
May 23 08:52:06 pc_u kernel: [53875.343316] xhci_hcd 0000:00:14.0:
udev->ttport = 0x0
May 23 08:52:06 pc_u kernel: [53875.343317] xhci_hcd 0000:00:14.0:
Slot ID 15 Input Context:

It looks like USB device doesn't complete resuming while host controller
tries
to assign USB address to it.

Do you mind trying below change?

diff --git a/include/linux/usb.h b/include/linux/usb.h
index 447fe29..660e2d7 100644
--- a/include/linux/usb.h
+++ b/include/linux/usb.h
@@ -229,7 +229,7 @@ void usb_put_intf(struct usb_interface *intf);
   * should cope with both LPJ calibration errors and devices not
following every
   * detail of the USB Specification.
   */
-#define USB_RESUME_TIMEOUT     40 /* ms */
+#define USB_RESUME_TIMEOUT     100 /* ms */

  /**
   * struct usb_interface_cache - long-term representation of a device
interface

Thanks,
-Baolu

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