Re: USB3.0 is not getting detected sometimes

[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

 



On Mon, Mar 24, 2014 at 02:17:37PM -0700, Abhay kumar wrote:
> Thanks Sarah..
> 
> I did further investigation on this figured out that When the host tries to
> disable the LPM U1 and U2 state of USB 3 device by sending
> command "usb_control_msg" it is getting timed out as the device is not
> responding and after that we get timeout error --110 and then followed by
> usb 2-1: Disable of device-initiated U1 failed.
> 
> I am trying now to plug an external powered USB hard disk to see if this is
> power/signal problem. Any suggestion?

Please send the output of `sudo lspci -vvv` and `sudo lspci -vvv -n`.
I'm seeing a disturbing pattern where specific Ivy Bridge systems (C210
systems) have Link PM failures.  Not sure if that's because we aren't
programming the U1/U2 timeouts correctly, or if those systems simply
don't support Link PM at all.

Can you blacklist the usb-storage driver, and then send the output of
`sudo lsusb -v` with the USB 3.0 device plugged in?

Sarah Sharp

> 
> Regards,
> Abhay Kumar
> 
> 
> 
> On Sun, Mar 23, 2014 at 9:48 AM, Sarah Sharp
> <sarah.a.sharp@xxxxxxxxxxxxxxx>wrote:
> 
> > Cc-ing Mathias Nyman, who is taking over as xHCI maintainer.
> >
> > On Sat, Mar 22, 2014 at 01:46:00AM +0000, Abhay Kumar wrote:
> > >
> > > Hi,
> > >
> > >  In my linux kernel USB 3.0 pendrive is not getting detected some
> > time.For
> > > the same usb port usb2.0 works perfectly.
> > >
> > > Here is the error message i am getting
> > > [  161.808889] usb 2-1: new SuperSpeed USB device number 4 using xhci_hcd
> > > [  161.822227] usb 2-1: New USB device found, idVendor=0951,
> > idProduct=168f
> > > [  161.822288] usb 2-1: New USB device strings: Mfr=4, Product=5,
> > > SerialNumber=6
> > > [  161.822340] usb 2-1: Product: DT Workspace
> > > [  161.822387] usb 2-1: Manufacturer: Kingston
> > > [  161.822436] usb 2-1: SerialNumber: 0018F30C9F55010E00000022
> > > [  161.825196] usb-storage 2-1:1.0: USB Mass Storage device detected
> > > [  161.825493] scsi2 : usb-storage 2-1:1.0
> > > [  161.827469] find_i2c_adapter_num: i2c adapter i2c-designware-pci-0 not
> > > found on system.
> > > [  161.827537] find_i2c_adapter_num: i2c adapter i2c-designware-pci-0 not
> > > found on system.
> > > [  161.827596] find_i2c_adapter_num: i2c adapter i2c-designware-pci-5 not
> > > found on system.
> > > [  161.827653] find_i2c_adapter_num: i2c adapter i2c-designware-pci-1 not
> > > found on system.
> > > [  188.955719] usb 2-1: Disable of device-initiated U1 failed.
> > > [  193.959530] usb 2-1: Disable of device-initiated U2 failed.
> > > [  199.065489] xhci_hcd 0000:00:14.0: Timeout while waiting for Address
> > > Device
> > > [  204.271133] xhci_hcd 0000:00:14.0: Timeout while waiting for Address
> > > Device
> > > [  204.471822] usb 2-1: device not accepting address 4, error -62
> > > [  204.626803] usb 2-1: reset SuperSpeed USB device number 4 using
> > xhci_hcd
> > > [  204.638364] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with
> > > disabled ep ffff88006dfd4500
> > > [  204.638401] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with
> > > disabled ep ffff88006dfd4540
> > > [  219.652519] usb 2-1: Disable of device-initiated U1 failed.
> > > [  224.656871] usb 2-1: Disable of device-initiated U2 failed.
> > > [  229.762425] xhci_hcd 0000:00:14.0: Timeout while waiting for Address
> > > Device
> > > [  234.967629] xhci_hcd 0000:00:14.0: Timeout while waiting for Address
> > > Device
> > > [  235.169041] usb 2-1: device not accepting address 4, error -62
> > > [  235.323588] usb 2-1: reset SuperSpeed USB device number 4 using
> > xhci_hcd
> > > [  235.335404] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with
> > > disabled ep ffff88006dfd4500
> > > [  235.335441] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with
> > > disabled ep ffff88006dfd4540
> > > [  256.353129] usb 2-1: Disable of device-initiated U1 failed.
> > > [  261.357636] usb 2-1: Disable of device-initiated U2 failed.
> > > [  266.463482] xhci_hcd 0000:00:14.0: Timeout while waiting for Address
> > > Device
> > >
> > > Thanks
> > >
> > > --
> > > To unsubscribe from this list: send the line "unsubscribe linux-usb" in
> > > the body of a message to majordomo@xxxxxxxxxxxxxxx
> > > More majordomo info at  http://vger.kernel.org/majordomo-info.html
> >
> 
> 
> 
> -- 
> Abhay kumar
> +1-408-663-8262
--
To unsubscribe from this list: send the line "unsubscribe linux-usb" in
the body of a message to majordomo@xxxxxxxxxxxxxxx
More majordomo info at  http://vger.kernel.org/majordomo-info.html




[Index of Archives]     [Linux Media]     [Linux Input]     [Linux Audio Users]     [Yosemite News]     [Linux Kernel]     [Linux SCSI]     [Old Linux USB Devel Archive]

  Powered by Linux