On Wed, 2014-03-19 at 13:22 -0300, Julio Araujo wrote: > Hi Dan, > > Thanks for your answer. > I would like to inform you that I'm using an Ubuntu 12.04 TLS > julio@mynote:~$ uname -a > Linux mynote 3.8.0-36-generic #52~precise1-Ubuntu SMP Mon Feb 3 21:54:46 > UTC 2014 x86_64 x86_64 x86_64 GNU/Linux > > Another thing that I've been done was a search in the google for any > info regarding to this 4G Modem and then I found this link: > http://linuxnomicro.blogspot.com.br/2012/03/modem-olivetti-olicard-155-no-ubuntu.html > Unfortunately it is in pt-br, but basically it is saying to create a > file called "14-olicardmodules.rules" in the patch /etc/udev/rules.d/ > with the follow information: > ATTRS{idVendor}=="0b3c",ATTRS{idProduct}=="c004",RUN+="/sbin/modprobe > usbserial vendor=0x0b3c product=0xc004" > KERNEL==”ttyUSB[23]“,ACTION==”add”,ATTRS{idVendor}==”0b3c”,ATTRS{idProduct}==”c004″,RUN+=”/bin/sleep > 2″ > I changed the value "c004" to "f017", but even with this file the 4G > modem does not work and then I removed the file from this patch. >From the information below, it appears the modem is not being switched correctly to modem mode from storage mode. The tool that does that is usb_modeswitch, but usb_modeswitch does not have specific support for your new device. So the next steps are for you to contact the usb_modeswitch project and work with them to get the modem successfully switched from storage mode to modem mode. http://www.draisberghof.de/usb_modeswitch/ Dan > Follow below the printout that you requested: > julio@mynote:~$ sudo lsusb -v -d 0b3c:f017 > > Bus 001 Device 004: ID 0b3c:f017 Olivetti Techcenter > Device Descriptor: > bLength 18 > bDescriptorType 1 > bcdUSB 2.00 > bDeviceClass 0 (Defined at Interface level) > bDeviceSubClass 0 > bDeviceProtocol 0 > bMaxPacketSize0 64 > idVendor 0x0b3c Olivetti Techcenter > idProduct 0xf017 > bcdDevice 0.00 > iManufacturer 3 USBModem > iProduct 2 Olicard 500 > iSerial 0 > bNumConfigurations 1 > Configuration Descriptor: > bLength 9 > bDescriptorType 2 > wTotalLength 55 > bNumInterfaces 2 > bConfigurationValue 1 > iConfiguration 1 USBModem Configuration > bmAttributes 0xc0 > Self Powered > MaxPower 500mA > Interface Descriptor: > bLength 9 > bDescriptorType 4 > bInterfaceNumber 0 > bAlternateSetting 0 > bNumEndpoints 2 > bInterfaceClass 8 Mass Storage > bInterfaceSubClass 6 SCSI > bInterfaceProtocol 80 Bulk-Only > iInterface 0 > Endpoint Descriptor: > bLength 7 > bDescriptorType 5 > bEndpointAddress 0x01 EP 1 OUT > bmAttributes 2 > Transfer Type Bulk > Synch Type None > Usage Type Data > wMaxPacketSize 0x0200 1x 512 bytes > bInterval 0 > Endpoint Descriptor: > bLength 7 > bDescriptorType 5 > bEndpointAddress 0x81 EP 1 IN > bmAttributes 2 > Transfer Type Bulk > Synch Type None > Usage Type Data > wMaxPacketSize 0x0200 1x 512 bytes > bInterval 0 > Interface Descriptor: > bLength 9 > bDescriptorType 4 > bInterfaceNumber 1 > bAlternateSetting 0 > bNumEndpoints 2 > bInterfaceClass 8 Mass Storage > bInterfaceSubClass 6 SCSI > bInterfaceProtocol 80 Bulk-Only > iInterface 0 > Endpoint Descriptor: > bLength 7 > bDescriptorType 5 > bEndpointAddress 0x02 EP 2 OUT > bmAttributes 2 > Transfer Type Bulk > Synch Type None > Usage Type Data > wMaxPacketSize 0x0200 1x 512 bytes > bInterval 0 > Endpoint Descriptor: > bLength 7 > bDescriptorType 5 > bEndpointAddress 0x82 EP 2 IN > bmAttributes 2 > Transfer Type Bulk > Synch Type None > Usage Type Data > wMaxPacketSize 0x0200 1x 512 bytes > bInterval 0 > Device Qualifier (for other device speed): > bLength 10 > bDescriptorType 6 > bcdUSB 2.00 > bDeviceClass 0 (Defined at Interface level) > bDeviceSubClass 0 > bDeviceProtocol 0 > bMaxPacketSize0 64 > bNumConfigurations 1 > Device Status: 0x0000 > (Bus Powered) > julio@mynote:~$ > > If you need anything else, please let me know. > > Thanks, > Julio > > > Em 19-03-2014 10:16, Dan Williams escreveu: > > On Wed, 2014-03-19 at 06:25 -0300, Julio Araujo wrote: > >> Hello, > >> > >> My name is Julio and I'm trying to use a USB Modem 4G model OLICARD500 > >> from the manufacture Olivetti and I got the follow message from syslog: > >> Mar 19 05:23:29 mynote kernel: [ 265.072844] usbserial_generic > >> 1-1.3:1.0: Tell linux-usb@xxxxxxxxxxxxxxx to add your device to a proper > >> driver. > >> Mar 19 05:23:29 mynote kernel: [ 265.072852] usbserial_generic > >> 1-1.3:1.0: generic converter detected > >> Mar 19 05:23:29 mynote kernel: [ 265.073168] usb 1-1.3: generic > >> converter now attached to ttyUSB0 > >> Mar 19 05:23:29 mynote kernel: [ 265.073385] usbserial_generic > >> 1-1.3:1.1: The "generic" usb-serial driver is only for testing and > >> one-off prototypes. > >> So this is the reason why I'm sending this email. > >> > >> Follow the printout from lsusb: > >> julio@mynote:~$ lsusb > >> Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub > >> Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub > >> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub > >> Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub > >> Bus 001 Device 003: ID 04f2:b351 Chicony Electronics Co., Ltd > >> Bus 002 Device 006: ID 058f:9254 Alcor Micro Corp. Hub > >> Bus 002 Device 011: ID 0b3c:f017 Olivetti Techcenter > >> Bus 002 Device 007: ID 04fc:0538 Sunplus Technology Co., Ltd Wireless > >> Optical Mouse 2.4G [Bright] > >> > >> I'm not a programmer, but I'm using Linux Ubuntu since 2007 in my home > >> so could you please help me with this issue? > >> If you need me to do any kind of test or get any log or file from my > >> system in order to help please let me know. > > > > Can you reply with the output of: > > > > lsusb -v -n 0b3c:f017 > > > > Thanks, > > Dan > > > -- > To unsubscribe from this list: send the line "unsubscribe linux-usb" in > the body of a message to majordomo@xxxxxxxxxxxxxxx > More majordomo info at http://vger.kernel.org/majordomo-info.html -- To unsubscribe from this list: send the line "unsubscribe linux-usb" in the body of a message to majordomo@xxxxxxxxxxxxxxx More majordomo info at http://vger.kernel.org/majordomo-info.html