Re: Support for new USB Modem 4G drive

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On Wed, 2014-03-19 at 13:22 -0300, Julio Araujo wrote:
> Hi Dan,
> 
> Thanks for your answer.
> I would like to inform you that I'm using an Ubuntu 12.04 TLS
> julio@mynote:~$ uname -a
> Linux mynote 3.8.0-36-generic #52~precise1-Ubuntu SMP Mon Feb 3 21:54:46 
> UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
> 
> Another thing that I've been done was a search in the google for any 
> info regarding to this 4G Modem and then I found this link: 
> http://linuxnomicro.blogspot.com.br/2012/03/modem-olivetti-olicard-155-no-ubuntu.html
> Unfortunately it is in pt-br, but basically it is saying to create a 
> file called "14-olicardmodules.rules" in the patch /etc/udev/rules.d/ 
> with the follow information:
> ATTRS{idVendor}=="0b3c",ATTRS{idProduct}=="c004",RUN+="/sbin/modprobe 
> usbserial vendor=0x0b3c product=0xc004"
> KERNEL==”ttyUSB[23]“,ACTION==”add”,ATTRS{idVendor}==”0b3c”,ATTRS{idProduct}==”c004″,RUN+=”/bin/sleep 
> 2″
> I changed the value "c004" to "f017", but even with this file the 4G 
> modem does not work and then I removed the file from this patch.

>From the information below, it appears the modem is not being switched
correctly to modem mode from storage mode.  The tool that does that is
usb_modeswitch, but usb_modeswitch does not have specific support for
your new device.

So the next steps are for you to contact the usb_modeswitch project and
work with them to get the modem successfully switched from storage mode
to modem mode.

http://www.draisberghof.de/usb_modeswitch/

Dan

> Follow below the printout that you requested:
> julio@mynote:~$ sudo lsusb -v -d 0b3c:f017
> 
> Bus 001 Device 004: ID 0b3c:f017 Olivetti Techcenter
> Device Descriptor:
>    bLength                18
>    bDescriptorType         1
>    bcdUSB               2.00
>    bDeviceClass            0 (Defined at Interface level)
>    bDeviceSubClass         0
>    bDeviceProtocol         0
>    bMaxPacketSize0        64
>    idVendor           0x0b3c Olivetti Techcenter
>    idProduct          0xf017
>    bcdDevice            0.00
>    iManufacturer           3 USBModem
>    iProduct                2 Olicard 500
>    iSerial                 0
>    bNumConfigurations      1
>    Configuration Descriptor:
>      bLength                 9
>      bDescriptorType         2
>      wTotalLength           55
>      bNumInterfaces          2
>      bConfigurationValue     1
>      iConfiguration          1 USBModem Configuration
>      bmAttributes         0xc0
>        Self Powered
>      MaxPower              500mA
>      Interface Descriptor:
>        bLength                 9
>        bDescriptorType         4
>        bInterfaceNumber        0
>        bAlternateSetting       0
>        bNumEndpoints           2
>        bInterfaceClass         8 Mass Storage
>        bInterfaceSubClass      6 SCSI
>        bInterfaceProtocol     80 Bulk-Only
>        iInterface              0
>        Endpoint Descriptor:
>          bLength                 7
>          bDescriptorType         5
>          bEndpointAddress     0x01  EP 1 OUT
>          bmAttributes            2
>            Transfer Type            Bulk
>            Synch Type               None
>            Usage Type               Data
>          wMaxPacketSize     0x0200  1x 512 bytes
>          bInterval               0
>        Endpoint Descriptor:
>          bLength                 7
>          bDescriptorType         5
>          bEndpointAddress     0x81  EP 1 IN
>          bmAttributes            2
>            Transfer Type            Bulk
>            Synch Type               None
>            Usage Type               Data
>          wMaxPacketSize     0x0200  1x 512 bytes
>          bInterval               0
>      Interface Descriptor:
>        bLength                 9
>        bDescriptorType         4
>        bInterfaceNumber        1
>        bAlternateSetting       0
>        bNumEndpoints           2
>        bInterfaceClass         8 Mass Storage
>        bInterfaceSubClass      6 SCSI
>        bInterfaceProtocol     80 Bulk-Only
>        iInterface              0
>        Endpoint Descriptor:
>          bLength                 7
>          bDescriptorType         5
>          bEndpointAddress     0x02  EP 2 OUT
>          bmAttributes            2
>            Transfer Type            Bulk
>            Synch Type               None
>            Usage Type               Data
>          wMaxPacketSize     0x0200  1x 512 bytes
>          bInterval               0
>        Endpoint Descriptor:
>          bLength                 7
>          bDescriptorType         5
>          bEndpointAddress     0x82  EP 2 IN
>          bmAttributes            2
>            Transfer Type            Bulk
>            Synch Type               None
>            Usage Type               Data
>          wMaxPacketSize     0x0200  1x 512 bytes
>          bInterval               0
> Device Qualifier (for other device speed):
>    bLength                10
>    bDescriptorType         6
>    bcdUSB               2.00
>    bDeviceClass            0 (Defined at Interface level)
>    bDeviceSubClass         0
>    bDeviceProtocol         0
>    bMaxPacketSize0        64
>    bNumConfigurations      1
> Device Status:     0x0000
>    (Bus Powered)
> julio@mynote:~$
> 
> If you need anything else, please let me know.
> 
> Thanks,
> Julio
> 
> 
> Em 19-03-2014 10:16, Dan Williams escreveu:
> > On Wed, 2014-03-19 at 06:25 -0300, Julio Araujo wrote:
> >> Hello,
> >>
> >> My name is Julio and I'm trying to use a USB Modem 4G model OLICARD500
> >> from the manufacture Olivetti and I got the follow message from syslog:
> >> Mar 19 05:23:29 mynote kernel: [  265.072844] usbserial_generic
> >> 1-1.3:1.0: Tell linux-usb@xxxxxxxxxxxxxxx to add your device to a proper
> >> driver.
> >> Mar 19 05:23:29 mynote kernel: [  265.072852] usbserial_generic
> >> 1-1.3:1.0: generic converter detected
> >> Mar 19 05:23:29 mynote kernel: [  265.073168] usb 1-1.3: generic
> >> converter now attached to ttyUSB0
> >> Mar 19 05:23:29 mynote kernel: [  265.073385] usbserial_generic
> >> 1-1.3:1.1: The "generic" usb-serial driver is only for testing and
> >> one-off prototypes.
> >> So this is the reason why I'm sending this email.
> >>
> >> Follow the printout from lsusb:
> >> julio@mynote:~$ lsusb
> >> Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
> >> Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
> >> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> >> Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> >> Bus 001 Device 003: ID 04f2:b351 Chicony Electronics Co., Ltd
> >> Bus 002 Device 006: ID 058f:9254 Alcor Micro Corp. Hub
> >> Bus 002 Device 011: ID 0b3c:f017 Olivetti Techcenter
> >> Bus 002 Device 007: ID 04fc:0538 Sunplus Technology Co., Ltd Wireless
> >> Optical Mouse 2.4G [Bright]
> >>
> >> I'm not a programmer, but I'm using Linux Ubuntu since 2007 in my home
> >> so could you please help me with this issue?
> >> If you need me to do any kind of test or get any log or file from my
> >> system in order to help please let me know.
> >
> > Can you reply with the output of:
> >
> > lsusb -v -n 0b3c:f017
> >
> > Thanks,
> > Dan
> >
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