On Wed, 2014-03-19 at 06:25 -0300, Julio Araujo wrote: > Hello, > > My name is Julio and I'm trying to use a USB Modem 4G model OLICARD500 > from the manufacture Olivetti and I got the follow message from syslog: > Mar 19 05:23:29 mynote kernel: [ 265.072844] usbserial_generic > 1-1.3:1.0: Tell linux-usb@xxxxxxxxxxxxxxx to add your device to a proper > driver. > Mar 19 05:23:29 mynote kernel: [ 265.072852] usbserial_generic > 1-1.3:1.0: generic converter detected > Mar 19 05:23:29 mynote kernel: [ 265.073168] usb 1-1.3: generic > converter now attached to ttyUSB0 > Mar 19 05:23:29 mynote kernel: [ 265.073385] usbserial_generic > 1-1.3:1.1: The "generic" usb-serial driver is only for testing and > one-off prototypes. > So this is the reason why I'm sending this email. > > Follow the printout from lsusb: > julio@mynote:~$ lsusb > Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub > Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub > Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub > Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub > Bus 001 Device 003: ID 04f2:b351 Chicony Electronics Co., Ltd > Bus 002 Device 006: ID 058f:9254 Alcor Micro Corp. Hub > Bus 002 Device 011: ID 0b3c:f017 Olivetti Techcenter > Bus 002 Device 007: ID 04fc:0538 Sunplus Technology Co., Ltd Wireless > Optical Mouse 2.4G [Bright] > > I'm not a programmer, but I'm using Linux Ubuntu since 2007 in my home > so could you please help me with this issue? > If you need me to do any kind of test or get any log or file from my > system in order to help please let me know. Can you reply with the output of: lsusb -v -n 0b3c:f017 Thanks, Dan -- To unsubscribe from this list: send the line "unsubscribe linux-usb" in the body of a message to majordomo@xxxxxxxxxxxxxxx More majordomo info at http://vger.kernel.org/majordomo-info.html