Re: USB disconnect randomly on USB 3.0 port

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Hi Sarah,

Sorry for my bad English.
I meant that even if I leaved the ethernet cable removed,
disconnections occured repeatedly.
I did not touch the USB cable.

It seems not hardware problem since I cannot see a disconnection in Windows.
I checked out the ethernet connection's uptime was very long.

Regards,

Taegil


2014-02-14 8:28 GMT+09:00 Sarah Sharp <sarah.a.sharp@xxxxxxxxxxxxxxx>:
> On Thu, Feb 13, 2014 at 01:56:42PM +0900, Taegil Bae wrote:
>> Hi,
>>
>> The bugreport on Bugzilla is Bug 70361:
>> https://bugzilla.kernel.org/show_bug.cgi?id=70361
>>
>> I have a Thinkpad OneLink dock, which is a USB dock and has a USB 3.0
>> hub, a USB 2.0 hub, and ax88179 ethernet.
>> This dock's USB 3.0 hub is disconnected for no reason.
>> This occurs even when the ethernet cable is pulled out from the dock.
>> The port in the following is Bus02-Port 3.
>
> Hi Taegil,
>
> It sounds like you have some buggy hardware.  If the device disconnects
> when the ethernet cable is removed, software really can't do much about
> that.  Your logs show the host reports a disconnect on the roothub,
> which means the whole dock disconnected.
>
> Could you be pulling on the USB 3.0 cable when you remove the ethernet
> cable?  Maybe it's just a bad connection?
>
> Sarah Sharp
>
>> $ lsusb -t
>> /:  Bus 03.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/3p, 480M
>>     |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/8p, 480M
>>         |__ Port 7: Dev 3, If 0, Class=Human Interface Device,
>> Driver=usbhid, 12M
>>         |__ Port 8: Dev 4, If 0, Class=Human Interface Device, Driver=wacom, 12M
>> /:  Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 5000M
>>     |__ Port 3: Dev 38, If 0, Class=Hub, Driver=hub/4p, 5000M
>>         |__ Port 1: Dev 39, If 0, Class=Vendor Specific Class,
>> Driver=ax88179_178a, 5000M
>> /:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/9p, 480M
>>     |__ Port 3: Dev 2, If 0, Class=Hub, Driver=hub/4p, 480M
>>         |__ Port 2: Dev 6, If 0, Class=Hub, Driver=hub/4p, 480M
>>             |__ Port 1: Dev 7, If 0, Class=Audio, Driver=snd-usb-audio, 12M
>>             |__ Port 1: Dev 7, If 1, Class=Audio, Driver=snd-usb-audio, 12M
>>             |__ Port 1: Dev 7, If 2, Class=Audio, Driver=snd-usb-audio, 12M
>>             |__ Port 1: Dev 7, If 3, Class=Human Interface Device,
>> Driver=usbhid, 12M
>>             |__ Port 3: Dev 8, If 0, Class=Hub, Driver=hub/4p, 480M
>>                 |__ Port 2: Dev 9, If 0, Class=Hub, Driver=hub/3p, 480M
>>                     |__ Port 1: Dev 10, If 0, Class=Human Interface
>> Device, Driver=usbhid, 12M
>>     |__ Port 4: Dev 17, If 0, Class=Wireless, Driver=btusb, 12M
>>     |__ Port 4: Dev 17, If 1, Class=Wireless, Driver=btusb, 12M
>>     |__ Port 5: Dev 4, If 0, Class=Human Interface Device, Driver=usbhid, 12M
>>     |__ Port 6: Dev 5, If 0, Class=Video, Driver=uvcvideo, 480M
>>     |__ Port 6: Dev 5, If 1, Class=Video, Driver=uvcvideo, 480M
>>
>>
>> Part of dmesg output:
>> [  +3.072696] xhci_hcd 0000:00:14.0: ep 0x82 - asked for 26624 bytes,
>> 26392 bytes untransferred
>> [  +2.970278] xhci_hcd 0000:00:14.0: ep 0x82 - asked for 26624 bytes,
>> 26392 bytes untransferred
>> [  +3.072701] xhci_hcd 0000:00:14.0: ep 0x82 - asked for 26624 bytes,
>> 26392 bytes untransferred
>> [  +3.072771] xhci_hcd 0000:00:14.0: ep 0x82 - asked for 26624 bytes,
>> 26392 bytes untransferred
>> [  +2.970205] xhci_hcd 0000:00:14.0: ep 0x82 - asked for 26624 bytes,
>> 26392 bytes untransferred
>> [  +3.072695] xhci_hcd 0000:00:14.0: ep 0x82 - asked for 26624 bytes,
>> 26392 bytes untransferred
>> [  +1.739580] xhci_hcd 0000:00:14.0: Port Status Change Event for port 12
>> [  +0.000012] xhci_hcd 0000:00:14.0: handle_port_status: starting port polling.
>> [  +0.000084] hub 2-0:1.0: state 7 ports 4 chg 0000 evt 0008
>> [  +0.000023] xhci_hcd 0000:00:14.0: get port status, actual port 2
>> status  = 0x4202c0
>> [  +0.000005] xhci_hcd 0000:00:14.0: Get port status returned 0x4102c0
>> [  +0.000078] xhci_hcd 0000:00:14.0: clear port connect change, actual
>> port 2 status  = 0x4002c0
>> [  +0.000065] xhci_hcd 0000:00:14.0: clear port link state change,
>> actual port 2 status  = 0x2c0
>> [  +0.000034] hub 2-0:1.0: warm reset port 3
>> [  +0.021287] xhci_hcd 0000:00:14.0: xhci_hub_status_data: stopping
>> port polling.
>> [  +0.029993] xhci_hcd 0000:00:14.0: get port status, actual port 2
>> status  = 0x2d0
>> [  +0.000009] xhci_hcd 0000:00:14.0: Get port status returned 0x2d0
>> [  +0.000068] hub 2-0:1.0: port 3 not warm reset yet, waiting 50ms
>> [  +0.052983] xhci_hcd 0000:00:14.0: Port Status Change Event for port 12
>> [  +0.000012] xhci_hcd 0000:00:14.0: handle_port_status: starting port polling.
>> [  +0.000315] xhci_hcd 0000:00:14.0: get port status, actual port 2
>> status  = 0x2a1203
>> [  +0.000019] xhci_hcd 0000:00:14.0: Get port status returned 0x310203
>> [  +0.053395] xhci_hcd 0000:00:14.0: clear port reset change, actual
>> port 2 status  = 0xa1203
>> [  +0.000082] xhci_hcd 0000:00:14.0: clear port warm(BH) reset change,
>> actual port 2 status  = 0x21203
>> [  +0.000072] xhci_hcd 0000:00:14.0: clear port link state change,
>> actual port 2 status  = 0x21203
>> [  +0.000072] xhci_hcd 0000:00:14.0: clear port connect change, actual
>> port 2 status  = 0x1203
>> [  +0.000072] xhci_hcd 0000:00:14.0: get port status, actual port 2
>> status  = 0x1203
>> [  +0.000008] xhci_hcd 0000:00:14.0: Get port status returned 0x203
>> [  +0.000065] hub 2-0:1.0: port 3, status 02c0, change 0041, 5.0 Gb/s
>> [  +0.000012] usb 2-3: USB disconnect, device number 36
>> [  +0.000006] usb 2-3.1: USB disconnect, device number 37
>> [  +0.000004] usb 2-3.1: unregistering device
>> [  +0.000005] usb 2-3.1: unregistering interface 2-3.1:1.0
>> [  +0.000160] usb 2-3.1: Failed to set U1 timeout to 0x0,error code -19
>> [  +0.000007] usb 2-3.1: Hub-initiated U1 disabled at request of
>> driver ax88179_178a
>> [  +0.000005] usb 2-3.1: Failed to set U1 timeout to 0xff,error code -19
>> [  +0.000005] usb 2-3.1: Hub-initiated U2 disabled at request of
>> driver ax88179_178a
>> [  +0.000004] usb 2-3.1: Failed to set U2 timeout to 0xff,error code -19
>> [  +0.000006] xhci_hcd 0000:00:14.0: Set up evaluate context for LPM MEL change.
>> [  +0.000004] xhci_hcd 0000:00:14.0: Slot 30 Input Context:
>> [  +0.000006] xhci_hcd 0000:00:14.0: @ffff8802129c4000 (virt)
>> @2129c4000 (dma) 0x000000 - drop flags
>> [  +0.000004] xhci_hcd 0000:00:14.0: @ffff8802129c4004 (virt)
>> @2129c4004 (dma) 0x000001 - add flags
>> [  +0.000005] xhci_hcd 0000:00:14.0: @ffff8802129c4008 (virt)
>> @2129c4008 (dma) 0x000000 - rsvd2[0]
>> [  +0.000004] xhci_hcd 0000:00:14.0: @ffff8802129c400c (virt)
>> @2129c400c (dma) 0x000000 - rsvd2[1]
>> [  +0.000004] xhci_hcd 0000:00:14.0: @ffff8802129c4010 (virt)
>> @2129c4010 (dma) 0x000000 - rsvd2[2]
>> [  +0.000004] xhci_hcd 0000:00:14.0: @ffff8802129c4014 (virt)
>> @2129c4014 (dma) 0x000000 - rsvd2[3]
>>
>>
>> Regards,
>>
>> Taegil
>> --
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