Re: XHCI issues: WD MyBook 1230 - reset SuperSpeed USB device

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On Wed, 15 Jan 2014, Peter Palúch wrote:

> The interesting thing is that the same happens even if the drive is 
> plugged into an USB 2.0 port in the same notebook:

That is an important point.

> root@bach:~# dmesg -c
> usb 3-1.1: new high-speed USB device number 5 using ehci-pci
> usb 3-1.1: New USB device found, idVendor=1058, idProduct=1230
> usb 3-1.1: New USB device strings: Mfr=2, Product=3, SerialNumber=1
> usb 3-1.1: Product: My Book 1230
> usb 3-1.1: Manufacturer: Western Digital
> usb 3-1.1: SerialNumber: 574D43344E30323438393836
> usb-storage 3-1.1:1.0: USB Mass Storage device detected
> scsi10 : usb-storage 3-1.1:1.0
> scsi 10:0:0:0: Direct-Access     WD       My Book 1230     1050 PQ: 0 
> ANSI: 6
> scsi 10:0:0:1: Enclosure         WD       SES Device       1050 PQ: 0 
> ANSI: 6
> sd 10:0:0:0: Attached scsi generic sg2 type 0
> scsi 10:0:0:1: Attached scsi generic sg3 type 13
> sd 10:0:0:0: [sdb] Spinning up disk...
> .........ready
> sd 10:0:0:0: [sdb] 732558336 4096-byte logical blocks: (3.00 TB/2.72 TiB)
> sd 10:0:0:0: [sdb] Write Protect is off
> sd 10:0:0:0: [sdb] Mode Sense: 53 00 10 08
> sd 10:0:0:0: [sdb] No Caching mode page found
> sd 10:0:0:0: [sdb] Assuming drive cache: write through
> sd 10:0:0:0: [sdb] 732558336 4096-byte logical blocks: (3.00 TB/2.72 TiB)
> sd 10:0:0:0: [sdb] No Caching mode page found
> sd 10:0:0:0: [sdb] Assuming drive cache: write through
>   sdb: unknown partition table
> sd 10:0:0:0: [sdb] 732558336 4096-byte logical blocks: (3.00 TB/2.72 TiB)
> sd 10:0:0:0: [sdb] No Caching mode page found
> sd 10:0:0:0: [sdb] Assuming drive cache: write through
> sd 10:0:0:0: [sdb] Attached SCSI disk
> root@bach:~# time gdisk -l /dev/sdb
> GPT fdisk (gdisk) version 0.8.8
> 
> Partition table scan:
>    MBR: not present
>    BSD: not present
>    APM: not present
>    GPT: not present
> 
> Creating new GPT entries.
> Disk /dev/sdb: 732558336 sectors, 2.7 TiB
> Logical sector size: 4096 bytes
> Disk identifier (GUID): E2D26EE9-FC4F-49C8-94A7-92B599334779
> Partition table holds up to 128 entries
> First usable sector is 6, last usable sector is 732558330
> Partitions will be aligned on 256-sector boundaries
> Total free space is 732558325 sectors (2.7 TiB)
> 
> Number  Start (sector)    End (sector)  Size       Code  Name
> 
> real    0m31.631s
> user    0m0.008s
> sys    0m0.002s
> root@bach:~# dmesg
> usb 3-1.1: reset high-speed USB device number 5 using ehci-pci

> Any ideas or suggestions?

Can you post a usbmon trace similar to the earlier one, but with the 
drive plugged into the USB-2 port?

Alan Stern

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