Re: XHCI issues: WD MyBook 1230 - reset SuperSpeed USB device

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On Tue, 14 Jan 2014, Peter Palúch wrote:

> Dear friends,
> 
> So far, there has been no response to this issue report. I understand 
> this is not a help desk with guaranteed replies but the fact that there 
> was no response whatsoever is surprising to me.

This means that nobody who has looked at your information knows what
the problem is.

> I would like to at least kindly ask that someone looks at the traces and 
> tells me if this is a possible software issue, or a hardware quirk that 
> can hardly be worked around. A "no, we won't fix this" or even "this is 
> not the proper mailing list for this" type of answer would be welcome at 
> this point. It is kind of frustrating to report an USB-related issue to 
> linux-usb mailing list, keep it updated, and yet receive absolutely no 
> reaction in almost a month. If I knew how to fix this, I would - but I 
> am no expert in USB stuff myself, so I am turning to experts...

Nothing stands out in the logs.  It may be a power management issue.  
Have you tried using a kernel with CONFIG_PM not set?

Alan Stern

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