The step-by-step is as you described it in your email; i've tried it both ways. Yes, I've tried printscreen. No, the computer doesn't lock up, just speakup stops (I see something about too many timeout from ltlk, deactivating). I wondered if maybe I need to set the baudrate to 9600 somewhere. Other than that I can't think what could be causing the problem. Thanks. -- Cheryl "Where your treasure is, there will your heart be also."