Hi Janina, Thanks for your message. First, let me say that I truly appreciate Bill's contribution to us in the blind Linux community and to me personally. He spent a lot of time with me and one of my instructors attempting to get Enterprise Linux up and running. Actually, it is a long and convoluted story as to why I am, or was, using Enterprise Linux. At school, I am using Fedora on an external hard drive for school use and this was agreed upon with my instructors and the chair of the IT department. I had an academic license for Enterprise Linux long before I knew about the Speakup enabled Fedora Core so because I paid for support, I wanted to see if I could make it work. I did contact Red Hat support both by phone and email and expressed to them my annoyance and dismay that Enterprise did not include Speakup in its kernel. The person on the phone was extremely helpful to me, but the customer service person that responded to my email informed me that Red Hat could not deal with Speakup because it was "a third party program." She did not respond to my later message where I pointed out that Brltty is on the Enterprise 3 Release 4 distribution, which is also a community supported, third party program. I told them the only way I was able to come anywhere near installing Enterprise was through Brltty, but that I really wanted to use Speakup. So now I am going back to Fedora Core 3 and will wipe out my Enterprise installation because compiling my kernel with Speakup found so many dependencies and other steps that needed to be taken that I decided I would go back to Fedora as I'm a new Linux user and my knowledge of how to compile kernels just isn't there yet. I am willing to work with anyone on getting Enterprise work, I thin it is incumbent upon Red Hat to live up to its accessibility support that it displays all over its web site. In my humble opinion, it's one thing to say that you're section 508 compliant, but then quite another to actually make things happen so that blind people can install, configure, and use software. Just putting some accessibility links on their web site and referring to Speakup in a readme file is, in my opinion, following the letter of the law but definitely not the spirit of the law. Sorry, soap box off now. It's just that my experience with all of this has been somewhat difficult concerning Enterprise Linux. What has made me want to keep on trying has been the support I've been getting from the wonderful Linux community. Thanks to everyone for your assistance and support!! Beth
