In the U.S. telephones and telephone services must be accessible. It's the law. Unfortunately, putting a law in the law
book isn't enough. Consumers must insist on the benefits the law entitles them to, and they must complain to the
appropriate authorities if they don't get the benefits they're entitled to.
* Do you receive your phone bills in a format you can read?
* Do you have your telephone's manual in a format you can read?
* Does your phone speak its settings as you arrow around the menus?
* Can you adjust your telephone's display to make it more readable?
AFB wants to help you get the accessible telephone and telephone service the law entitles you to.
Step One: Become informed. Know your rights. To learn more, read our newly revised brochure on this subject at:
http://www.afb.org/section255.asp
Step Two: If you try and don't succeed, complain to the authorities. We've designed a complaint form you can use:
http://www.afb.org/255complaint.asp
Step Three: Let us know the results of your complaint. We can't be your personal advocate, but the
information we get from many individuals will help us advocate better for you with industry and the government.
Our brochure explains all of this and provides links to additional information. Please bookmark this URL and use it to
get the accessible telephone and telephone service you're entitled to by law:
http://www.afb.org/section255.asp
Please feel free to distribute this notice and our brochure wherever you see fit.
--
Janina Sajka, Director
Technology Research and Development
Governmental Relations Group
American Foundation for the Blind (AFB)
Email: janina at afb.net Phone: (202) 408-8175
Chair, Accessibility SIG
Open Electronic Book Forum (OEBF)
http://www.openebook.org
Please avoid sending me Word or Power-Point attachments.
See http://www.fsf.org/philosophy/no-word-attachments.html
