RE: kernel panics and errors on lsi 1064e

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Hi,


On Tue, 24 Mar 2009, Desai, Kashyap wrote:

It has some problem with your initrd.

I will suggest you if you are not keen using mpt driver as part of initrd.

Goto build directory where you have build newer version of MPT driver.
You will see load, uload shell scripts.
Run ./uload and ./load in order to get MPT driver loaded.

If you still find problem, then let me know.

Meanwhile, I will find out how to get latest driver for you.

Thanks
Kashyap Desai



Any news on the new driver?

So far both lsi and intel support departments refused to help. Intel wants me to run original RHEL 5 and different Kingston memory modules than the one their reseller provided with the server before they answer. I will comply with their requirements not only to see if it helps (unlikely) , but also
to give the people dealing with purchases a hint about future vendor preference.

No more crashes or strange errors have been recorded so far since my last e-mail.

Cheers


-----Original Message-----
From: Dimitris Zilaskos [mailto:dzila@xxxxxxxxxxxxxxxxxxxxxxxx]
Sent: Tuesday, March 24, 2009 2:41 PM
To: Desai, Kashyap
Cc: James Bottomley; linux-scsi@xxxxxxxxxxxxxxx; Moore, Eric; Prakash, Sathya; Mohapatra, Sisir
Subject: RE: kernel panics and errors on lsi 1064e


I attach the dmesg output just in case.

Still no luck finding newer driver version.

Cheers,

On Tue, 24 Mar 2009, Desai, Kashyap wrote:

Hi,


3.13.04.00 is very old version. Can you go for version 3.18.00.00-1 driver version ?

To enable debug you have to follow these steps.

1.  ./makempt  (Is this file present for you ? If not then I can send you.)
2.  ./update
3.  mkinitrd

Thanks
Kashyap Desai
________________________________________
From: Dimitris Zilaskos [dzila@xxxxxxxxxxxxxxxxxxxxxxxx]
Sent: Monday, March 23, 2009 3:33 PM
To: Desai, Kashyap
Cc: James Bottomley; linux-scsi@xxxxxxxxxxxxxxx; Moore, Eric; Prakash, Sathya; Mohapatra, Sisir
Subject: RE: kernel panics and errors on lsi 1064e

ok now i have this:


cat /proc/mpt/version
mptlinux-3.13.04.00
  Fusion MPT base driver
  Fusion MPT SAS host driver
  Fusion MPT SPI host driver
  Fusion MPT ioctl driver

but still no debug_level

However I did some tricks to get the driver load so I am not sure I did
not mess up.

a) the included binaries are up to 2.6.9-78 kernel so I used the sources
tarball prvided.
b) Executed "compile"
c) Executed "update"
d) c) had problems finding mptscsi.ko which was removed by the process.
e) copied the missing files from another node
f) ran mkinitrd manually
g) rebooted, some complains on dmesg about beeing unable to load mptscsi,
other than that server booted fine.

Preliminary test with the new driver resulted in no errors, but that's not
the same as a real world case. Still the debug_level is not there. Do I
need another driver?

Cheers,


--
=============================================================================
Dimitris Zilaskos
GridAUTH Operations Centre @ Aristotle University of Thessaloniki , Greece
Tel: +302310998988 Fax: +302310994309
http://www.grid.auth.gr
=============================================================================

On Mon, 23 Mar 2009, Desai, Kashyap wrote:

Hi,

After firmware upgrade, you are seeing only MPT logs but system is running fine. Those prints are not harmful, but it requires attention why it happened? I need some information to help you further.

1. Information of driver version. (cat /proc/mpt/version)
2. Information of firmware. (cat /proc/mpt/iocX/info)
3. Driver log level setting.
      MPT driver has debug_level settings to get more logs.
      Check "cat /sys/class/scsi_host/host*/proc_name"
      Use index number for "mptsas" from result of previous command.
      "echo 0x8188 > /sys/class/scsi_host/host<index>/debug_level".


NOTE: Above debug level settings are available from some version onwards.
      Driver used by you may not have this support, depending upon driver     version.

Please provide us log with driver debug enable as mention in #3 will help to debug further.

Added Sisir and Sathya in CC list.

Thanks
Kashyap



-----Original Message-----
From: linux-scsi-owner@xxxxxxxxxxxxxxx [mailto:linux-scsi-owner@xxxxxxxxxxxxxxx] On Behalf Of Dimitris Zilaskos
Sent: Saturday, March 21, 2009 1:41 AM
To: James Bottomley
Cc: linux-scsi@xxxxxxxxxxxxxxx; Moore, Eric
Subject: Re: kernel panics and errors on lsi 1064e


Thank you for you reply,

So that's the right thing to do (or better yet, contact LSI support to
see if they have a newer version).

Will do so

This has become a log information, so the IOC firmware now dealt with
whatever the problem was.


Is something broken here? I am close to ask for the systems to be replaced.

You imply that with the firmware upgrade, nothing now goes wrong, so
everything sounds to be OK.


Well it has been only 3 days, and these strange messages keep showing up,
so I am still worried because it will be harder to get them replaced later
and at the same time have the users complaining. But it looks like my
options are limited.




--
=============================================================================
Dimitris Zilaskos
GridAUTH Operations Centre @ Aristotle University of Thessaloniki , Greece
Tel: +302310998988 Fax: +302310994309
http://www.grid.auth.gr
=============================================================================
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