RE: mptsas and mptbase sas problems on fujitsu-siemens rx200-s3 rack server

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Hello Eero,
Please contact FSC for firmware update.
The support and the firmware must come from FSC.
Our standard FW from the Web won't work, because the FW has special settings for each Board included.

Best Regards
Heino Heusmann
LSI Storage FAE



-----Original Message-----
From: Moore, Eric
Sent: Friday, August 22, 2008 4:56 PM
To: Eero Volotinen; linux-scsi@xxxxxxxxxxxxxxx; Stewart, Ken; Heusmann, Heino; martin.wilck@xxxxxxxxxxxxxxxxxxx
Subject: RE: mptsas and mptbase sas problems on fujitsu-siemens rx200-s3 rack server

I suggest you try upgrading the controller firmware.   The download site is located here: http://www.lsi.com/cm/DownloadSearch.do?locale=EN.   If you have any questions, please contact Ken Stewart.  FSC support cast copied Heino Heusmann and  Martin Wilck.

Eric


On Friday, August 22, 2008 5:08 AM, Eero Volotinen wrote:
> I am (un)happy owner of FSC rx200-s3 server that contains internal
> sas hardware raid. Datasheet says that server is linux compatible,
> but it is using buggy hardware or software?
>
> Mainly under write i/o load to internal sas raid, the server crashes
> or hangs.
>
> Any fix for this issue? I reported it to manufacturer, but without
> commercial maintenace license, they don't want to fix this issue.
>
> System is tested with SLES 10 and Centos 5 and almost latest Linux
> kernel with Centos LiveCd..
>
> Of course it is possible to get server working using external
> raid controller, but this server is advertised as Linux compatible..
> Any help?
>
> Description of problem:
>
> Copyright (c) 1999-2005 LSI Logic Corporation
> Fusion MPT SAS Host driver 3.04.02-suse
> GSI 21 sharing vector 0x5A and IRQ 21
> ACPI: PCI Interrupt 0000:05:05.0[A] -> GSI 24 (level, low) -> IRQ 90
> mptbase: Initiating ioc0 bringup
> ioc0: SAS1068: Capabilities={Initiator}
> scsi4 : ioc0: LSISAS1068, FwRev=01122800h, Ports=1, MaxQ=511, IRQ=90
>    Vendor: FUJITSU   Model: MAY2073RC         Rev: 5204
>    Type:   Direct-Access                      ANSI SCSI revision: 03
>   4:0:0:0: Attached scsi generic sg3 type 0
>    Vendor: FUJITSU   Model: MAY2073RC         Rev: 5204
>    Type:   Direct-Access                      ANSI SCSI revision: 03
>   4:0:1:0: Attached scsi generic sg4 type 0
>    Vendor: LSILOGIC  Model: Logical Volume    Rev: 3000
>    Type:   Direct-Access                      ANSI SCSI revision: 02
> SCSI device sdc: 142577664 512-byte hdwr sectors (73000 MB)
> sdc: Write Protect is off
> sdc: Mode Sense: 03 00 00 08
> SCSI device sdc: drive cache: write through
> SCSI device sdc: 142577664 512-byte hdwr sectors (73000 MB)
> sdc: Write Protect is off
> sdc: Mode Sense: 03 00 00 08
> SCSI device sdc: drive cache: write through
>   sdc: sdc1 sdc2
> sd 4:1:0:0: Attached scsi disk sdc
> sd 4:1:0:0: Attached scsi generic sg5 type 0
> Hotpluggable processor device is not present
> Hotpluggable processor device is not present
> Hotpluggable processor device is not present
> Hotpluggable processor device is not present
> BIOS EDD facility v0.16 2004-Jun-25, 2 devices found
> Attempting manual resume
> kjournald starting.  Commit interval 5 seconds
> EXT3 FS on sdc2, internal journal
> EXT3-fs: mounted filesystem with ordered data mode.
> Adding 4200956k swap on
> /dev/disk/by-id/scsi-3600508e0000000000eac23ff6ce6ea0d-part1.
> Priority:-1 extents:1 across:4200956k
> tg3.c:v3.71b (December 15, 2006)
> ACPI: PCI Interrupt 0000:08:04.0[A] -> GSI 16 (level, low) -> IRQ 169
> eth0: Tigon3 [partno(BCM95715) rev 9003 PHY(5714)]
> (PCIX:133MHz:64-bit)
> 10/100/1000Base-T Ethernet 00:0a:e4:82:11:aa
> eth0: RXcsums[1] LinkChgREG[0] MIirq[0] ASF[0] Split[0] WireSpeed[1]
> TSOcap[1]
> eth0: dma_rwctrl[76148000] dma_mask[40-bit]
> ACPI: PCI Interrupt 0000:08:04.1[B] -> GSI 17 (level, low) -> IRQ 177
> Fusion MPT misc device (ioctl) driver 3.04.02-suse
> eth1: Tigon3 [partno(BCM95715) rev 9003 PHY(5714)]
> (PCIX:133MHz:64-bit)
> 10/100/1000Base-T Ethernet 00:0a:e4:82:11:ab
> eth1: RXcsums[1] LinkChgREG[0] MIirq[0] ASF[1] Split[0] WireSpeed[1]
> TSOcap[1]
> eth1: dma_rwctrl[76148000] dma_mask[40-bit]
> mptctl: Registered with Fusion MPT base driver
> mptctl: /dev/mptctl @ (major,minor=10,220)
> pci_hotplug: PCI Hot Plug PCI Core version: 0.5
> shpchp: Standard Hot Plug PCI Controller Driver version: 0.4
> hw_random: RNG not detected
> usbcore: registered new driver usbfs
> usbcore: registered new driver hub
> GSI 22 sharing vector 0x62 and IRQ 22
> ACPI: PCI Interrupt 0000:00:1d.7[A] -> GSI 23 (level, low) -> IRQ 98
> PCI: Setting latency timer of device 0000:00:1d.7 to 64
> ehci_hcd 0000:00:1d.7: EHCI Host Controller
> PCI: cache line size of 32 is not supported by device 0000:00:1d.7
> ehci_hcd 0000:00:1d.7: new USB bus registered, assigned bus number 1
> ehci_hcd 0000:00:1d.7: irq 98, io mem 0xfc000000
> ehci_hcd 0000:00:1d.7: USB 2.0 started, EHCI 1.00, driver 10 Dec 2004
> usb usb1: new device found, idVendor=0000, idProduct=0000
> usb usb1: new device strings: Mfr=3, Product=2, SerialNumber=1
> usb usb1: Product: EHCI Host Controller
> usb usb1: Manufacturer: Linux 2.6.16.46-0.12-smp ehci_hcd
> usb usb1: SerialNumber: 0000:00:1d.7
> usb usb1: configuration #1 chosen from 1 choice
> hub 1-0:1.0: USB hub found
> hub 1-0:1.0: 8 ports detected
> USB Universal Host Controller Interface driver v2.3
> ACPI: PCI Interrupt 0000:00:1d.0[A] -> GSI 23 (level, low) -> IRQ 98
> PCI: Setting latency timer of device 0000:00:1d.0 to 64
> uhci_hcd 0000:00:1d.0: UHCI Host Controller
> uhci_hcd 0000:00:1d.0: new USB bus registered, assigned bus number 2
> uhci_hcd 0000:00:1d.0: irq 98, io base 0x00001000
> usb usb2: new device found, idVendor=0000, idProduct=0000
> usb usb2: new device strings: Mfr=3, Product=2, SerialNumber=1
> usb usb2: Product: UHCI Host Controller
> usb usb2: Manufacturer: Linux 2.6.16.46-0.12-smp uhci_hcd
> usb usb2: SerialNumber: 0000:00:1d.0
> usb usb2: configuration #1 chosen from 1 choice
> hub 2-0:1.0: USB hub found
> hub 2-0:1.0: 2 ports detected
> GSI 23 sharing vector 0x6A and IRQ 23
> ACPI: PCI Interrupt 0000:00:1d.1[B] -> GSI 22 (level, low) -> IRQ 106
> PCI: Setting latency timer of device 0000:00:1d.1 to 64
> uhci_hcd 0000:00:1d.1: UHCI Host Controller
> uhci_hcd 0000:00:1d.1: new USB bus registered, assigned bus number 3
> uhci_hcd 0000:00:1d.1: irq 106, io base 0x00001400
> usb usb3: new device found, idVendor=0000, idProduct=0000
> usb usb3: new device strings: Mfr=3, Product=2, SerialNumber=1
> usb usb3: Product: UHCI Host Controller
> usb usb3: Manufacturer: Linux 2.6.16.46-0.12-smp uhci_hcd
> usb usb3: SerialNumber: 0000:00:1d.1
> usb usb3: configuration #1 chosen from 1 choice
> hub 3-0:1.0: USB hub found
> hub 3-0:1.0: 2 ports detected
> GSI 24 sharing vector 0x72 and IRQ 24
> ACPI: PCI Interrupt 0000:00:1d.2[C] -> GSI 21 (level, low) -> IRQ 114
> PCI: Setting latency timer of device 0000:00:1d.2 to 64
> uhci_hcd 0000:00:1d.2: UHCI Host Controller
> uhci_hcd 0000:00:1d.2: new USB bus registered, assigned bus number 4
> uhci_hcd 0000:00:1d.2: irq 114, io base 0x00001800
> usb usb4: new device found, idVendor=0000, idProduct=0000
> usb usb4: new device strings: Mfr=3, Product=2, SerialNumber=1
> usb usb4: Product: UHCI Host Controller
> usb usb4: Manufacturer: Linux 2.6.16.46-0.12-smp uhci_hcd
> usb usb4: SerialNumber: 0000:00:1d.2
> usb usb4: configuration #1 chosen from 1 choice
> hub 4-0:1.0: USB hub found
> hub 4-0:1.0: 2 ports detected
> GSI 25 sharing vector 0x7A and IRQ 25
> ACPI: PCI Interrupt 0000:00:1d.3[D] -> GSI 20 (level, low) -> IRQ 122
> PCI: Setting latency timer of device 0000:00:1d.3 to 64
> uhci_hcd 0000:00:1d.3: UHCI Host Controller
> uhci_hcd 0000:00:1d.3: new USB bus registered, assigned bus number 5
> uhci_hcd 0000:00:1d.3: irq 122, io base 0x00001c00
> usb usb5: new device found, idVendor=0000, idProduct=0000
> usb usb5: new device strings: Mfr=3, Product=2, SerialNumber=1
> usb usb5: Product: UHCI Host Controller
> usb usb5: Manufacturer: Linux 2.6.16.46-0.12-smp uhci_hcd
> usb usb5: SerialNumber: 0000:00:1d.3
> usb usb5: configuration #1 chosen from 1 choice
> hub 5-0:1.0: USB hub found
> hub 5-0:1.0: 2 ports detected
> usb 4-1: new full speed USB device using uhci_hcd and address 2
> md: Autodetecting RAID arrays.
> md: autorun ...
> md: ... autorun DONE.
> usb 4-1: new device found, idVendor=0000, idProduct=0000
> usb 4-1: new device strings: Mfr=1, Product=2, SerialNumber=3
> usb 4-1: Product: iRMC USB Device
> usb 4-1: Manufacturer: FSC
> usb 4-1: SerialNumber: 4004C390762534
> usb 4-1: configuration #1 chosen from 1 choice
> device-mapper: 4.7.0-ioctl (2006-06-24) initialised:
> dm-devel@xxxxxxxxxx
> dm-netlink version 0.0.2 loaded
> usbcore: registered new driver hiddev
> input: FSC iRMC USB Device as /class/input/input3
> input: USB HID v1.11 Keyboard [FSC iRMC USB Device] on
> usb-0000:00:1d.2-1
> input: FSC iRMC USB Device as /class/input/input4
> input: USB HID v1.11 Mouse [FSC iRMC USB Device] on usb-0000:00:1d.2-1
> usbcore: registered new driver usbhid
> drivers/usb/input/hid-core.c: v2.6:USB HID core driver
> loop: loaded (max 8 devices)
> kjournald starting.  Commit interval 5 seconds
> EXT3 FS on dm-0, internal journal
> EXT3-fs: mounted filesystem with ordered data mode.
> AppArmor: AppArmor (version 2.0-19.43r6320) initialized
> audit(1219316096.212:2): AppArmor (version 2.0-19.43r6320) initialized
>
> parted[2535] trap divide error rip:2b18112ca781
> rsp:7fff99920ec0 error:0
> ACPI: Power Button (FF) [PWRF]
> ACPI: Power Button (CM) [PWRB]
> audit(1219305299.965:3): audit_pid=3037 old=0 by auid=4294967295
> IA-32 Microcode Update Driver: v1.14 <tigran@xxxxxxxxxxx>
> IA-32 Microcode Update Driver v1.14 unregistered
> tg3: eth0: Link is up at 1000 Mbps, full duplex.
> tg3: eth0: Flow control is off for TX and off for RX.
> Uniform Multi-Platform E-IDE driver Revision: 7.00alpha2
> ide: Assuming 33MHz system bus speed for PIO modes; override
> with idebus=xx
> st: Version 20050830, fixed bufsize 32768, s/g segs 256
> NET: Registered protocol family 17
> mptbase: Initiating ioc0 recovery
> mptbase: Initiating ioc0 recovery
> mptbase: Initiating ioc0 recovery
> mptbase: Initiating ioc0 recovery
> mptbase: Initiating ioc0 recovery
> mptbase: Initiating ioc0 recovery
> mptbase: Initiating ioc0 recovery
> mptbase: Initiating ioc0 recovery
> ibm_acpi: ec object not found
> sony_acpi: module not supported by Novell, setting U taint flag.
> pcc_acpi: module not supported by Novell, setting U taint flag.
> mptbase: Initiating ioc0 recovery
> audit(1219309592.457:7): audit_pid=0 old=3037 by auid=4294967295
> audit(1219309592.529:8): audit_pid=11640 old=0 by auid=4294967295
> mptscsih: ioc0: attempting task abort! (sc=ffff81005a09bc80)
> sd 4:1:0:0:
>          command: Write(10): 2a 00 02 17 22 03 00 04 00 00
> mptscsih: ioc0: task abort: FAILED (sc=ffff81005a09bc80)
> mptscsih: ioc0: attempting task abort! (sc=ffff81006b7779c0)
> sd 4:1:0:0:
>          command: Write(10): 2a 00 02 17 1e 03 00 04 00 00
> mptscsih: ioc0: task abort: FAILED (sc=ffff81006b7779c0)
> mptscsih: ioc0: attempting task abort! (sc=ffff81006921d240)
> sd 4:1:0:0:
>          command: Write(10): 2a 00 02 17 1a 03 00 04 00 00
> mptscsih: ioc0: task abort: FAILED (sc=ffff81006921d240)
> mptscsih: ioc0: attempting task abort! (sc=ffff81006b7776c0)
> sd 4:1:0:0:
>          command: Write(10): 2a 00 02 16 56 9b 00 04 00 00
> mptscsih: ioc0: task abort: FAILED (sc=ffff81006b7776c0)
> mptscsih: ioc0: attempting task abort! (sc=ffff81007fa326c0)
> sd 4:1:0:0:
>          command: Write(10): 2a 00 02 16 52 9b 00 04 00 00
> mptscsih: ioc0: task abort: FAILED (sc=ffff81007fa326c0)
> mptscsih: ioc0: attempting task abort! (sc=ffff81004bf4ae00)
> sd 4:1:0:0:
>          command: Write(10): 2a 00 02 0d ca 73 00 00 10 00
> mptscsih: ioc0: task abort: FAILED (sc=ffff81004bf4ae00)
> mptscsih: ioc0: attempting task abort! (sc=ffff81004cac1540)
> sd 4:1:0:0:
>          command: Write(10): 2a 00 02 17 16 03 00 04 00 00
> mptscsih: ioc0: task abort: FAILED (sc=ffff81004cac1540)
> mptscsih: ioc0: attempting task abort! (sc=ffff81007fa32cc0)
> sd 4:1:0:0:
>          command: Write(10): 2a 00 02 16 c8 cb 00 01 18 00
> mptscsih: ioc0: task abort: FAILED (sc=ffff81007fa32cc0)
> mptscsih: ioc0: attempting task abort! (sc=ffff81004d32ab00)
> sd 4:1:0:0:
>          command: Write(10): 2a 00 02 17 05 db 00 04 00 00
> mptscsih: ioc0: task abort: FAILED (sc=ffff81004d32ab00)
> mptscsih: ioc0: attempting task abort! (sc=ffff81002f6ef200)
> sd 4:1:0:0:
>          command: Write(10): 2a 00 02 16 b1 63 00 02 e8 00
> mptscsih: ioc0: task abort: FAILED (sc=ffff81002f6ef200)
> mptscsih: ioc0: attempting task abort! (sc=ffff81004a12b240)
> sd 4:1:0:0:
>          command: Write(10): 2a 00 02 16 74 f3 00 00 38 00
> mptscsih: ioc0: task abort: FAILED (sc=ffff81004a12b240)
> mptscsih: ioc0: attempting task abort! (sc=ffff81007fa329c0)
> sd 4:1:0:0:
>          command: Write(10): 2a 00 02 16 48 63 00 04 00 00
> mptscsih: ioc0: task abort: FAILED (sc=ffff81007fa329c0)
> mptscsih: ioc0: attempting task abort! (sc=ffff81005a09b080)
> sd 4:1:0:0:
>          command: Write(10): 2a 00 02 16 38 63 00 04 00 00
> mptscsih: ioc0: task abort: FAILED (sc=ffff81005a09b080)
> mptscsih: ioc0: attempting task abort! (sc=ffff81004a12b3c0)
> sd 4:1:0:0:
>          command: Write(10): 2a 00 02 16 a9 63 00 04 00 00
> mptscsih: ioc0: task abort: FAILED (sc=ffff81004a12b3c0)
> mptscsih: ioc0: attempting task abort! (sc=ffff81007cb60980)
> sd 4:1:0:0:
>          command: Write(10): 2a 00 02 0d 88 53 00 00 08 00
> mptscsih: ioc0: task abort: FAILED (sc=ffff81007cb60980)
> mptscsih: ioc0: attempting task abort! (sc=ffff81006921d3c0)
> sd 4:1:0:0:
>          command: Write(10): 2a 00 02 16 70 0b 00 04 00 00
> mptscsih: ioc0: task abort: FAILED (sc=ffff81006921d3c0)
> mptscsih: ioc0: attempting task abort! (sc=ffff81005a09b200)
> sd 4:1:0:0:
>          command: Write(10): 2a 00 02 16 e5 eb 00 04 00 00
> mptscsih: ioc0: task abort: FAILED (sc=ffff81005a09b200)
> mptscsih: ioc0: attempting task abort! (sc=ffff81004cac1e40)
> sd 4:1:0:0:
>          command: Write(10): 2a 00 02 0d a4 c3 00 00 08 00
> mptscsih: ioc0: task abort: FAILED (sc=ffff81004cac1e40)
> mptscsih: ioc0: attempting task abort! (sc=ffff81004d32ae00)
> sd 4:1:0:0:
>          command: Write(10): 2a 00 02 16 a1 63 00 04 00 00
> mptscsih: ioc0: task abort: FAILED (sc=ffff81004d32ae00)
> mptscsih: ioc0: attempting task abort! (sc=ffff81002f6ef800)
> sd 4:1:0:0:
>          command: Write(10): 2a 00 02 16 ed f3 00 04 00 00
> mptscsih: ioc0: task abort: FAILED (sc=ffff81002f6ef800)
> mptscsih: ioc0: attempting task abort! (sc=ffff81002f6ef680)
> sd 4:1:0:0:
>
> Server is running 64bit Linux kernel. Same issue occurs with
> any tested kernel when I try to copy 1.6GB size file over
> scp link.
>
> Thanks for any help.
>
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81669 MUENCHEN
DEUTSCHLAND / GERMANY

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Fax     : +49-89-45833-109
Web     : http://www.lsi.com

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Sitz der Gesellschaft:     Muenchen
Amtsgericht Muenchen, HRB: 100782, UST-ID: DE811286357
Steuernummer:              143/158/20376
-------------------------------------------------------


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