Re: Sundtek Media Pro III Europe switching off

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On Fri, Feb 6, 2015 at 3:08 PM, steigerungs faktor
<steigerungsfaktor@xxxxxx> wrote:
> Am 01.02.2015 um 14:26 schrieb Markus Rechberger:
>> You'd need to show us some logfiles.
>>
>> echo loglevel=min > /etc/sundtek.conf
>> (and reboot)
>> or
>> /opt/bin/mediaclient --loglevel=min (this will turn on the logfile immediately).
>>
>> Is the tuner attached to a USB 3.0 port?
>>
>> What does tvheadend say?
>>
>> The tuner and drivers are 100% stable and proven with tvheadend, so in
>> case tvheadend is blocked something else must be wrong.
>>
>> Best Regards,
>> Markus
>>
>> On Sun, Feb 1, 2015 at 11:12 AM, steigerungs faktor
>> <steigerungsfaktor@xxxxxx> wrote:
> Hi.
> Sry for the delay, testet quite a bit during nights. And switched from
> TVHeadend to VDR. Better used to.
>
> Obviously I have a USB problem, allthough not using 3.0
> Will contact Fedora and Sundtek.
>
> Thanks for the trouble
>
> Gunter
>
>
> If interested, here is the story:
>
> Yesterday, after boot, Sundtek Media Pro was on. Driver loaded. TV
> possible, Rec possible. (By the way, not KODI but XBMC Gotham is running
> on this Fedora 20.)
> Hardware is Gigabyte GA-870A-USB3 Mainboard, Dualcore 3,4 GHz AMD. 4GB
> RAM, NVIDIA 9500. NVIDIA driver in use. SSD (reboot is nice).
>
> Setting Timer (1) worked with live TV running; at programmed time, vdr
> switched channel and recorded.
> Interesting: I had live TV on Eurosport, Timer on Tele 5, and could
> record Tele5 with Eurosport continuing to show football....
> Probably same transponder, and the tuner can split the signals ???
> Anyways, Eurosport kept going after Timer end. Tuner had no chance for
> pausing (?).
> Next Timer (2): Some time later, DasErste.
> Eurosport live ended, DasErste was recorded.
> Next timer(3) : DasErsteHD, immediately following Timer 2.
> Was recorded correctly; obviously again Tuner had no chance for pausing (?).
> Yet after rec, live TV was off.
> Next Timer (4): hours later. Rec startet, but no data recorded.
>
> This morning no chance of getting xbmc to show tv. "No data from backend."
>
> Reboot, device plugged in.
>
> mediasrv.log:
> 2015-02-06 09:06:10 [1050] restarting logging
> 2015-02-06 09:06:10 [1050] sending command failed with status ffffffff
> (Unknown error -1)
> 2015-02-06 09:06:10 [1050] read status failure 1041
> 2015-02-06 09:06:10 [1050] The device just got disconnected from the system
> 2015-02-06 09:06:10 [1050] Shutting down this device instance
> 2015-02-06 09:06:10 [1050] USB Transfer problem, shutting down driver
> instance (-1 - 19)
> 2015-02-06 09:06:10 [1050] Stopping Remote Control support
> 2015-02-06 09:06:10 [1050] Enabling Standby
> 2015-02-06 09:06:10 [1050] sending command failed with status ffffffff
> (Unknown error -1)
> 2015-02-06 09:06:10 [1050] sending command failed with status ffffffff
> (Unknown error -1)
> 2015-02-06 09:06:10 [1050] sending command failed with status ffffffff
> (Unknown error -1)
> 2015-02-06 09:06:10 [1050] Tuner response error (660)
> 2015-02-06 09:06:10 [1050] sending command failed with status ffffffff
> (Unknown error -1)
> 2015-02-06 09:06:10 [1050] sending command failed with status ffffffff
> (Unknown error -1)
> 2015-02-06 09:06:10 [1050] send vendor cmd failed with status --1
> 2015-02-06 09:06:10 [1050] send vendor cmd failed with status --1
> 2015-02-06 09:06:10 [1050] sending command failed with status ffffffff
> (Unknown error -1)
> 2015-02-06 09:06:10 [4953] RC: detached remote control
> 2015-02-06 09:06:10 [1050] clearing id: 0
> 2015-02-06 09:06:17 [1050] Shutting down driver now
> 2015-02-06 09:06:17 [1050] Waiting for service thread to complete
> 2015-02-06 09:07:05 [1086] RC: IR Event /dev/input/event12
> 2015-02-06 09:07:05 [1095] RC: IR Event /dev/input/event12
> 2015-02-06 09:11:40 [1048] The device just got disconnected from the system
> 2015-02-06 09:11:40 [1048] Shutting down this device instance
> 2015-02-06 09:11:40 [1048] USB Transfer problem, shutting down driver
> instance (-1 - 19)
> 2015-02-06 09:11:40 [1048] Stopping Remote Control support
> 2015-02-06 09:11:40 [1911] RC: detached remote control
> 2015-02-06 09:11:40 [1048] clearing id: 0
>
> --------------------------------------------------
>
> Aha. USB problem. Unplugged device, plugged back in without reboot.
>
> mediasrv.log:
> all kinds of errors like:
> 2015-02-06 09:11:41 [1048] sending command failed with status ffffffff
> (Unknown error -1)
> 2015-02-06 09:11:41 [1048] send vendor cmd failed with status --1
> 2015-02-06 09:11:41 [1048] sending command failed with status fffffffc
> (Unknown error -4)
> 2015-02-06 09:11:41 [1048] sending command failed with status fffffffe
> (Unknown error -2)
> 2015-02-06 09:11:41 [1048] sending command failed with status fffffffd
> (Unknown error -3)
> 2015-02-06 09:11:41 [1048] Tuner communcication error (573)
> 2015-02-06 09:11:41 [1048] Tuner response error (660)
> 2015-02-06 09:11:41 [1048] Tuner acknowledge message timed out (527)
> 2015-02-06 09:11:41 [1048] Tuner response error (660)
> 2015-02-06 09:11:41 [1048] xouton fail
> 2015-02-06 09:11:41 [1048] Error loading firmware for demodulator (400)
> 2015-02-06 09:11:41 [1048] Unable to start demod firmware (426)
> 2015-02-06 09:11:41 [1048] Unable to read demod chip rev
> 2015-02-06 09:11:41 [1048] Error reading response from demodulator
> 2015-02-06 09:11:41 [1048] Unable to set demod property 257
> 2015-02-06 09:11:41 [1048] Unable to start clock (demod, 344)
> 2015-02-06 09:11:41 [1048] Powerup problem (384)
> 2015-02-06 09:11:41 [1048] Unable to read demod part info (443)
>
> plus
> -----------------------------------------------------
> 2015-02-06 09:11:40 [1048] registering ID: 0
> 2015-02-06 09:11:40 [1048] Using dynamic configuration
> 2015-02-06 09:11:40 [1048] DTV1 Transfer is set to: Bulk
> 2015-02-06 09:11:41 [1048] Using Sundtek remote control layout
> 2015-02-06 09:11:41 [1048] IR Setup
> 2015-02-06 09:11:41 [1929] RC: IR Event /dev/input/event12
> 2015-02-06 09:11:41 [1048] Allocation using pg for type 65678
> 2015-02-06 09:11:41 [1938] RC: IR Event /dev/input/event12
> 2015-02-06 09:11:41 [1048] attaching DVB-T, DVB-C, DVB-T2
> 2015-02-06 09:11:41 [1048] demodulator successfully attached (DVB-C)!
> 2015-02-06 09:11:41 [1048] This device uses the third generation Tuner
> 2015-02-06 09:11:41 [1048] Power up demodulator
> 2015-02-06 09:11:41 [1048] Allocation using pg for type 16
> 2015-02-06 09:11:41 [1048] SETTING PAL/SECAM
> 2015-02-06 09:11:41 [1048] attaching video decoder
> 2015-02-06 09:11:41 [1048] Setting frequency: 245250000
> 2015-02-06 09:11:41 [1048] Setting analogTV Parameters
> 2015-02-06 09:11:41 [1048] Setting PAL-B
> 2015-02-06 09:11:41 [1048] unable to set analogtv frequency 424
> 2015-02-06 09:11:41 [1048] send vendor cmd failed with status --1
> 2015-02-06 09:11:41 [1048] attaching radio module
> 2015-02-06 09:11:42 [1048] requesting to tune to frequency: 87900000 4
> 2015-02-06 09:11:42 [1048] Setting Radio Volume: 219
> 2015-02-06 09:11:42 [1048] configure urbs for bulk
> 2015-02-06 09:11:42 [1048] Registering OSS emulation
> 2015-02-06 09:11:42 [1048] registering: adapter0/0
> 2015-02-06 09:11:42 [1048] registered virtual: /dev/dvb/adapter0/frontend0
> 2015-02-06 09:11:42 [1048] registered virtual: /dev/dvb/adapter0/demux0
> 2015-02-06 09:11:42 [1048] registered virtual: /dev/dvb/adapter0/dvr0
> 2015-02-06 09:11:42 [1048] registered virtual: /dev/dsp0
> 2015-02-06 09:11:42 [1048] registered virtual: /dev/video0
> 2015-02-06 09:11:42 [1048] registered virtual: /dev/vbi0
> 2015-02-06 09:11:42 [1048] registered virtual: /dev/radio0
> 2015-02-06 09:11:42 [1048] registered virtual: /dev/rds0
> 2015-02-06 09:11:42 [1048] Initializing Remote Control Support
> 2015-02-06 09:11:42 [1048] This system does not support memory mapped
> USB transfers
> 2015-02-06 09:11:42 [1048] Once your system reaches the latest kernel
> version the
> 2015-02-06 09:11:42 [1048] performance will increase automatically
> 2015-02-06 09:11:42 [1048] The device just got disconnected from the system
> 2015-02-06 09:11:42 [1048] Shutting down this device instance
> 2015-02-06 09:11:42 [1048] USB Transfer problem, shutting down driver
> instance (-1 - 19)
> 2015-02-06 09:11:42 [1048] registered virtual: /dev/mediainput0
> 2015-02-06 09:11:42 [1048] Trying to load ffmpeg codecs
> 2015-02-06 09:11:42 [1048] could not load libavutil.so
> 2015-02-06 09:11:42 [1048] could not load libswscale.so
> 2015-02-06 09:11:42 [1048] could not load libavcodec.so
> 2015-02-06 09:11:42 [1048] could not load libavformat.so
> 2015-02-06 09:11:42 [1048] AnalogTV encoding won't be possible in
> driver's side
> 2015-02-06 09:11:42 [1048] sending command failed with status ffffffff
> (Unknown error -1)
> 2015-02-06 09:11:42 [1048] Initialized MediaTV Pro III USB (EU)
> 2015-02-06 09:11:42 [1048] Driver loaded within 1797 milliseconds
> 2015-02-06 09:11:42 [1048] Stopping Remote Control support
> 2015-02-06 09:11:42 [1048] Enabling Standby
> 2015-02-06 09:11:42 [1048] send vendor cmd failed with status --1
> 2015-02-06 09:11:42 [1048] send vendor cmd failed with status --1
> 2015-02-06 09:11:42 [1048] sending command failed with status ffffffff
> (Unknown error -1)
> 2015-02-06 09:11:42 [1952] RC: detached remote control
> 2015-02-06 09:11:42 [1048] clearing id: 0
> 2015-02-06 09:11:48 [1048] registering ID: 0
> 2015-02-06 09:11:48 [1048] Using dynamic configuration
> 2015-02-06 09:11:48 [1048] DTV1 Transfer is set to: Bulk
> 2015-02-06 09:11:49 [1048] Using Sundtek remote control layout
> 2015-02-06 09:11:49 [1048]
> 2015-02-06 09:11:49 [1048] IR Setup
> 2015-02-06 09:11:49 [1980] RC: IR Event /dev/input/event12
> 2015-02-06 09:11:49 [1989] RC: IR Event /dev/input/event12
> 2015-02-06 09:11:49 [1048] Allocation using pg for type 65678
> 2015-02-06 09:11:49 [1048] attaching DVB-T, DVB-C, DVB-T2
> 2015-02-06 09:11:49 [1048] demodulator successfully attached (DVB-C)!
> 2015-02-06 09:11:49 [1048] This device uses the third generation Tuner
> 2015-02-06 09:11:49 [1048] Power up demodulator
> 2015-02-06 09:11:51 [1048] Allocation using pg for type 16
> 2015-02-06 09:11:51 [1048] SETTING PAL/SECAM
> 2015-02-06 09:11:51 [1048] SETTING PAL/SECAM
> 2015-02-06 09:11:51 [1048] attaching video decoder
> 2015-02-06 09:11:52 [1048] SETTING PAL/SECAM
> 2015-02-06 09:11:52 [1048] Setting frequency: 245250000
> 2015-02-06 09:11:52 [1048] Setting analogTV Parameters
> 2015-02-06 09:11:52 [1048] Setting PAL-B
> 2015-02-06 09:11:52 [1048] attaching radio module
> 2015-02-06 09:11:53 [1048] requesting to tune to frequency: 87900000 4
> 2015-02-06 09:11:53 [1048] Setting Radio Volume: 219
> 2015-02-06 09:11:53 [1048] configure urbs for bulk
> 2015-02-06 09:11:53 [1048] Registering OSS emulation
> 2015-02-06 09:11:53 [1048] registering: adapter0/0
> 2015-02-06 09:11:53 [1048] registered virtual: /dev/dvb/adapter0/frontend0
> 2015-02-06 09:11:53 [1048] registered virtual: /dev/dvb/adapter0/demux0
> 2015-02-06 09:11:53 [1048] registered virtual: /dev/dvb/adapter0/dvr0
> 2015-02-06 09:11:53 [1048] registered virtual: /dev/dsp0
> 2015-02-06 09:11:53 [1048] registered virtual: /dev/video0
> 2015-02-06 09:11:53 [1048] registered virtual: /dev/vbi0
> 2015-02-06 09:11:53 [1048] registered virtual: /dev/radio0
> 2015-02-06 09:11:53 [1048] registered virtual: /dev/rds0
> 2015-02-06 09:11:53 [1048] Initializing Remote Control Support
> 2015-02-06 09:11:53 [1048] This system does not support memory mapped
> USB transfers
> 2015-02-06 09:11:53 [1048] Once your system reaches the latest kernel
> version the
> 2015-02-06 09:11:53 [1048] performance will increase automatically
> 2015-02-06 09:11:53 [1048] registered virtual: /dev/mediainput0
> 2015-02-06 09:11:53 [1048] Trying to load ffmpeg codecs
> 2015-02-06 09:11:53 [1048] could not load libavutil.so
> 2015-02-06 09:11:53 [1048] could not load libswscale.so
> 2015-02-06 09:11:53 [1048] could not load libavcodec.so
> 2015-02-06 09:11:53 [1048] could not load libavformat.so
> 2015-02-06 09:11:53 [1048] AnalogTV encoding won't be possible in
> driver's side
> 2015-02-06 09:11:53 [1048] Initialized MediaTV Pro III USB (EU)
> 2015-02-06 09:11:53 [1048] Driver loaded within 5191 milliseconds
> 2015-02-06 09:12:08 [1048] Enabling Standby
>

this all just means that something's wrong with the USB Controller
support. Check the Bios settings and even look out for BIOS Firmware
Updates for your Mainboard (we had customers in the past where this
helped).
Aside of that also have a look in your BIOS Menu if you find something
USB related.


By the way http://support.sundtek.de is available for direct customer
support, all questions and answers are collected there.

Markus

> -----
>
>>> Hi.
>>> New to the list, so maybe topic "Sundtek Media Pro III" has been treatet
>>> allready.
>>> If so, please just send "archives".
>>>
>>> If not:
>>> Setup is the the above Stick, newest driver, Linux (Fedora 20), Kodi
>>> with TVHeadend.
>>> All fine when initially starting. Shows TV and records shows.
>>> Then Timer is set, and stick 'stops working'. I.e.: the timed show is
>>> not recorded.
>>> Instead Kodi tells me that connection to tvheadend is lost.
>>> To gain stick back, reboot is necessary.
>>>
>>> Any ideas?
>>>
>>> Gunter
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