Re: Elan Touchpad Has Stopped Working

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Hi there Benjamin,

The evemu-record is as follows - when using it, no actions are recorded. I have included the other information as an attachment.

The last known working version of the kernel with my touchpad was 4.20.2.

Thanks,
Amy


----- Original message -----
From: Benjamin Tissoires <benjamin.tissoires@xxxxxxxxxx>
To: Amy Wilson <awils_1@xxxxxxxxxx>
Cc: "open list:HID CORE LAYER" <linux-input@xxxxxxxxxxxxxxx>, Dmitry Torokhov <dmitry.torokhov@xxxxxxxxx>
Subject: Re: Elan Touchpad Has Stopped Working
Date: Fri, 18 Jan 2019 08:26:21 +0100

Hi Amy,

On Fri, Jan 18, 2019 at 2:31 AM Amy Wilson <awils_1@xxxxxxxxxx> wrote:
>
> Hi there,
>
> I am emailing you as a result of https://bugs.archlinux.org/task/59714 - it was suggested to inform upstream of further issues with Elan Touchpads.
>
> As such, as of 4.20.3 on Arch, my Elan Touchpad has stopped working. The machine type is an Acer Aspire E 17, E5-774G-57NH. Attached is the relevant logs.

You seem to have a different issue than the known Thinkpad series. In
your dmesg, there is no "psmouse serio1: elantech: Trying to set up
SMBus access", which indicates that your touchpad (ELAN0501) is
directly bound to elan_i2c.
>From an initialization point of view, your touchpad also seems fine (no errors).

So can you?:
- provide an evemu-record of your touchpad when using it (package
evemu in  most distributions)
- tell us if the touchpad used to work, and if so, which kernel version it was.

Cheers,
Benjamin


>
> I hope this is helpful.
> - Amy Wilson
# EVEMU 1.3
# Kernel: 4.20.3-arch1-1-ARCH
# DMI: dmi:bvnInsydeCorp.:bvrV1.12:bd08/02/2016:svnAcer:pnAspireE5-774G:pvrV1.12:rvnAcer:rnHulk_SK:rvrV1.12:cvnChassisManufacturer:ct10:cvrChassisVersion:
# Input device name: "Elan Touchpad"
# Input device ID: bus 0x18 vendor 0x4f3 product 0x0a version 0000
# Size in mm: 104x75
# Supported events:
#   Event type 0 (EV_SYN)
#     Event code 0 (SYN_REPORT)
#     Event code 1 (SYN_CONFIG)
#     Event code 2 (SYN_MT_REPORT)
#     Event code 3 (SYN_DROPPED)
#     Event code 4 ((null))
#     Event code 5 ((null))
#     Event code 6 ((null))
#     Event code 7 ((null))
#     Event code 8 ((null))
#     Event code 9 ((null))
#     Event code 10 ((null))
#     Event code 11 ((null))
#     Event code 12 ((null))
#     Event code 13 ((null))
#     Event code 14 ((null))
#     Event code 15 (SYN_MAX)
#   Event type 1 (EV_KEY)
#     Event code 272 (BTN_LEFT)
#     Event code 325 (BTN_TOOL_FINGER)
#     Event code 328 (BTN_TOOL_QUINTTAP)
#     Event code 330 (BTN_TOUCH)
#     Event code 333 (BTN_TOOL_DOUBLETAP)
#     Event code 334 (BTN_TOOL_TRIPLETAP)
#     Event code 335 (BTN_TOOL_QUADTAP)
#   Event type 3 (EV_ABS)
#     Event code 0 (ABS_X)
#       Value        0
#       Min          0
#       Max       3234
#       Fuzz         0
#       Flat         0
#       Resolution  31
#     Event code 1 (ABS_Y)
#       Value        0
#       Min          0
#       Max       2337
#       Fuzz         0
#       Flat         0
#       Resolution  31
#     Event code 24 (ABS_PRESSURE)
#       Value        0
#       Min          0
#       Max        255
#       Fuzz         0
#       Flat         0
#       Resolution   0
#     Event code 25 (ABS_DISTANCE)
#       Value        0
#       Min          0
#       Max          1
#       Fuzz         0
#       Flat         0
#       Resolution   0
#     Event code 28 (ABS_TOOL_WIDTH)
#       Value        0
#       Min          0
#       Max         15
#       Fuzz         0
#       Flat         0
#       Resolution   0
#     Event code 47 (ABS_MT_SLOT)
#       Value        0
#       Min          0
#       Max          4
#       Fuzz         0
#       Flat         0
#       Resolution   0
#     Event code 48 (ABS_MT_TOUCH_MAJOR)
#       Value        0
#       Min          0
#       Max       2205
#       Fuzz         0
#       Flat         0
#       Resolution   0
#     Event code 49 (ABS_MT_TOUCH_MINOR)
#       Value        0
#       Min          0
#       Max       2190
#       Fuzz         0
#       Flat         0
#       Resolution   0
#     Event code 53 (ABS_MT_POSITION_X)
#       Value        0
#       Min          0
#       Max       3234
#       Fuzz         0
#       Flat         0
#       Resolution  31
#     Event code 54 (ABS_MT_POSITION_Y)
#       Value        0
#       Min          0
#       Max       2337
#       Fuzz         0
#       Flat         0
#       Resolution  31
#     Event code 57 (ABS_MT_TRACKING_ID)
#       Value        0
#       Min          0
#       Max      65535
#       Fuzz         0
#       Flat         0
#       Resolution   0
#     Event code 58 (ABS_MT_PRESSURE)
#       Value        0
#       Min          0
#       Max        255
#       Fuzz         0
#       Flat         0
#       Resolution   0
# Properties:
#   Property  type 0 (INPUT_PROP_POINTER)
#   Property  type 2 (INPUT_PROP_BUTTONPAD)
N: Elan Touchpad
I: 0018 04f3 000a 0000
P: 05 00 00 00 00 00 00 00
B: 00 0b 00 00 00 00 00 00 00
B: 01 00 00 00 00 00 00 00 00
B: 01 00 00 00 00 00 00 00 00
B: 01 00 00 00 00 00 00 00 00
B: 01 00 00 00 00 00 00 00 00
B: 01 00 00 01 00 00 00 00 00
B: 01 20 e5 00 00 00 00 00 00
B: 01 00 00 00 00 00 00 00 00
B: 01 00 00 00 00 00 00 00 00
B: 01 00 00 00 00 00 00 00 00
B: 01 00 00 00 00 00 00 00 00
B: 01 00 00 00 00 00 00 00 00
B: 01 00 00 00 00 00 00 00 00
B: 02 00 00 00 00 00 00 00 00
B: 03 03 00 00 13 00 80 63 06
B: 04 00 00 00 00 00 00 00 00
B: 05 00 00 00 00 00 00 00 00
B: 11 00 00 00 00 00 00 00 00
B: 12 00 00 00 00 00 00 00 00
B: 14 00 00 00 00 00 00 00 00
B: 15 00 00 00 00 00 00 00 00
B: 15 00 00 00 00 00 00 00 00
A: 00 0 3234 0 0 31
A: 01 0 2337 0 0 31
A: 18 0 255 0 0 0
A: 19 0 1 0 0 0
A: 1c 0 15 0 0 0
A: 2f 0 4 0 0 0
A: 30 0 2205 0 0 0
A: 31 0 2190 0 0 0
A: 35 0 3234 0 0 31
A: 36 0 2337 0 0 31
A: 39 0 65535 0 0 0
A: 3a 0 255 0 0 0
################################
#      Waiting for events      #
################################

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