Re: Delock 89384 Sata Controller Causes Lockups Under Heavy Load

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2017-03-28 2:53 GMT+02:00 Matthias Peter Walther <m_walt11@xxxxxxxxxxxxxxx>:
> Hello,
>
> I'm new to this list and I signed up, because I found an instability
> with the following sata controller:
>
> Product name: Delock 89384 10 Port PCIe 2.0 x2 Low Profile retail
> Identifies as: 03:00.0 SATA controller: ASMedia Technology Inc. Device
> 0625 (rev 01)
> (PCIe to 10x sata controller card)
>
> Problem description: The controller works and recognizes all my drives.
> But under heavy load, e. g. a mdadm raid-6 resync or just a dd to a
> file, it keeps causing lockups and random device link resettings on
> multiple devices.
>
> I spend the last two weeks on replacing components in this server, the
> controller is definitely the problem. Everything works fine with a
> Marvell 9215 controller and I tried the controller with three different
> mainboards and kernel versions 3.2, 4.4 and 4.10. The controller or its
> kernel driver definitely cause these lock ups. I made sure, that all
> drives were properly connected. [Syslog attached at the bottom of this
> mail.]
>
> As I am an experienced linux user, but new to this, first questions:
>
> Is this the right place to seek for help?
>
> If not so: Where might I get help with this?
This should go to linux-ide instead of linux-scsi.

Maybe the maintainer could give you some help.

You can also take a look at
https://ata.wiki.kernel.org/index.php/Libata_error_messages

>
> If so: Does anybody have an idea, what might causes this problem.
>
> My abilities: I can test patches on the mainline kernel. I can't code,
> as I lack any kind of knowledge about the sata standard. I have the
> controller card and an empty spare device here, to run any kind of tests.
>
> Syslog of one of these resets: If the level of stress is high enough,
> they happen on all connected devices (seemingly random) from different
> manufacturers (WesternDigital and Seagate) and different types of
> models. So this is probably not a bug in the firmware of one of the drives.
>
> Log:
> Mar 24 09:01:43 Server1 kernel: [ 1807.338347] ata3.00: exception Emask
> 0x0 SAct 0x0 SErr 0x0 action
> 0x6 frozen
> Mar 24 09:01:43 Server1 kernel: [ 1807.340701] ata3.00: failed command:
> FLUSH CACHE EXT
> Mar 24 09:01:43 Server1 kernel: [ 1807.343078] ata3.00: cmd
> ea/00:00:00:00:00/00:00:00:00:00/a0 tag 0
> Mar 24 09:01:43 Server1 kernel: [ 1807.343078]          res
> 40/00:00:00:00:00/00:00:00:00:00/00 Emask
>  0x4 (timeout)
> Mar 24 09:01:43 Server1 kernel: [ 1807.349717] ata3.00: status: { DRDY }
> Mar 24 09:01:43 Server1 kernel: [ 1807.353029] ata3: hard resetting link
> Mar 24 09:01:43 Server1 kernel: [ 1807.665533] ata3: SATA link up 6.0
> Gbps (SStatus 133 SControl 300)
> Mar 24 09:01:43 Server1 kernel: [ 1807.667000] ata3.00: configured for
> UDMA/133
> Mar 24 09:01:43 Server1 kernel: [ 1807.667007] ata3.00: retrying FLUSH
> 0xea Emask 0x4
> Mar 24 09:01:43 Server1 kernel: [ 1807.667164] ata3.00: device reported
> invalid CHS sector 0
> Mar 24 09:01:43 Server1 kernel: [ 1807.667183] ata3: EH complete
>
> Whenever such a lock up happens, the whole partition is not read or
> writeable for at least 90 seconds and sometimes several minutes. But the
> system never crashed. I tried to google the controller card, didn't find
> much about it.
>
> Any advice would be much appreciated :).
>
> Greetings,
> Matthias
>
>
Cheers,
Jack
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