Re: System fails to connect to iHOS-104 DVD drive with nvidia MCP61 chipset.

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On Fri, Sep 6, 2013 at 5:17 PM, Bruce Link <Bruce@xxxxxxx> wrote:
> On 8/24/2013 10:54 AM, Bruce Link wrote:
>>
>> On 8/23/2013 10:11 PM, Robert Hancock wrote:
>>>
>>> On Fri, Aug 23, 2013 at 6:34 PM, Bruce Link <Bruce@xxxxxxx> wrote:
>>>>>
>>>>> On 8/18/2013 2:05 AM, Robert Hancock wrote:
>>>>>>
>>>>>> On Sat, Aug 17, 2013 at 11:32 AM, Bruce Link <Bruce@xxxxxxx> wrote:
>>>>>>>
>>>>>>> On 8/15/2013 9:47 PM, Bruce Link wrote:
>>>>>>>>
>>>>>>>> On 8/15/2013 12:36 AM, Robert Hancock wrote:
>>>>>>>>>
>>>>>>>>> On Wed, Aug 14, 2013 at 4:17 PM, Bruce Link <Bruce@xxxxxxx> wrote:
>>>>>>>>>>>
>>>>>>>>>>> These NVIDIA SATA controllers are a pain as they all seem to have
>>>>>>>>>>> a
>>>>>>>>>>> different set of bugs related to hardreset, etc. What happens if
>>>>>>>>>>> you
>>>>>>>>>>> boot up
>>>>>>>>>>> without the drive connected and then plug in the cable after the
>>>>>>>>>>> system
>>>>>>>>>>> boots up?
>>>>>>>>>>
>>>>>>>>>> Roughly the same error is returned. See below for the dmesg
>>>>>>>>>> output.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> root@teevee:/sys/devices/pci0000:00/0000:00:06.0/ata1/host0/scsi_host/host0#
>>>>>>>>>> echo "- - -" > /sys/class/scsi_host/host4/scan
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> root@teevee:/sys/devices/pci0000:00/0000:00:06.0/ata1/host0/scsi_host/host0#
>>>>>>>>>> dmesg|grep ata5
>>>>>>>>>> [    1.030224] ata5: SATA max UDMA/133 cmd 0x9e0 ctl 0xbe0 bmdma
>>>>>>>>>> 0xc400
>>>>>>>>>> irq
>>>>>>>>>> 20
>>>>>>>>>> [    1.354216] ata5: SATA link down (SStatus 0 SControl 300)
>>>>>>>>>> [  944.773288] ata5: exception Emask 0x10 SAct 0x0 SErr 0x50000
>>>>>>>>>> action
>>>>>>>>>> 0xf
>>>>>>>>>> [  944.773304] ata5: SError: { PHYRdyChg CommWake }
>>>>>>>>>> [  944.773322] ata5: hard resetting link
>>>>>>>>>> [  945.652070] ata5: SATA link up 1.5 Gbps (SStatus 113 SControl
>>>>>>>>>> 300)
>>>>>>>>>> [  945.660176] ata5.00: ATAPI: ATAPI   iHOS104, WL0F, max UDMA/100
>>>>>>>>>> [  945.676165] ata5.00: configured for UDMA/100
>>>>>>>>>> [  950.676049] ata5.00: qc timeout (cmd 0xa0)
>>>>>>>>>> [  950.676056] ata5.00: TEST_UNIT_READY failed (err_mask=0x5)
>>>>>>>>>> [  950.676064] ata5: hard resetting link
>>>>>>>>>> [  950.676066] ata5: nv: skipping hardreset on occupied port
>>>>>>>>>> [  951.144073] ata5: SATA link up 1.5 Gbps (SStatus 113 SControl
>>>>>>>>>> 300)
>>>>>>>>>> [  951.168168] ata5.00: configured for UDMA/100
>>>>>>>>>> [  956.168049] ata5.00: qc timeout (cmd 0xa0)
>>>>>>>>>> [  956.168057] ata5.00: TEST_UNIT_READY failed (err_mask=0x4)
>>>>>>>>>> [  956.168061] ata5: limiting SATA link speed to 1.5 Gbps
>>>>>>>>>> [  956.168064] ata5.00: limiting speed to UDMA/100:PIO3
>>>>>>>>>> [  956.168070] ata5: hard resetting link
>>>>>>>>>> [  956.168072] ata5: nv: skipping hardreset on occupied port
>>>>>>>>>> [  956.636056] ata5: SATA link up 1.5 Gbps (SStatus 113 SControl
>>>>>>>>>> 300)
>>>>>>>>>> [  956.660169] ata5.00: configured for UDMA/100
>>>>>>>>>> [  961.660036] ata5.00: qc timeout (cmd 0xa0)
>>>>>>>>>> [  961.660044] ata5.00: TEST_UNIT_READY failed (err_mask=0x4)
>>>>>>>>>> [  961.660046] ata5.00: disabled
>>>>>>>>>> [  961.660061] ata5: hard resetting link
>>>>>>>>>> [  962.544045] ata5: SATA link up 1.5 Gbps (SStatus 113 SControl
>>>>>>>>>> 310)
>>>>>>>>>> [  962.544061] ata5: EH complete
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> root@teevee:/sys/devices/pci0000:00/0000:00:06.0/ata1/host0/scsi_host/host0#
>>>>>>>>>>
>>>>>>>>> Hmm, it did a hard reset on the hotplug with seemingly the same
>>>>>>>>> effect. Can we narrow down the problem any more: does this drive
>>>>>>>>> work
>>>>>>>>> on this machine under any Linux version, or in Windows? Can you try
>>>>>>>>> it
>>>>>>>>> in another Linux machine with a different controller to see if it
>>>>>>>>> works there?
>>>>>>>>
>>>>>>>> Well, this is embarrassing.
>>>>>>>>
>>>>>>>> I've always assumed the problem was with the with the motherboard,
>>>>>>>> as the
>>>>>>>> DVD will always successfully boot a windows installer, so I assumed
>>>>>>>> everything with the drive was OK. On further inspection, it appears
>>>>>>>> that the
>>>>>>>> drive falls down when being accessed from the WinPE environment,
>>>>>>>> much the
>>>>>>>> same as in linux. I've tested this on another PC and the result
>>>>>>>> looks to be
>>>>>>>> the same. I'm going to do some more testing, and will send another
>>>>>>>> email if
>>>>>>>> I find out otherwise. But I think we can consider this closed.
>>>>>>>>
>>>>>>>> Sorry to be a bother.
>>>>>>>> Bruce
>>>>>>>
>>>>>>> I hooked up the DVD drive to a USB-SATA adapter to a PC and the DVD
>>>>>>> drive
>>>>>>> works great (under both windows and linux). I was able to copy a
>>>>>>> large
>>>>>>> number of files with no performance issues.
>>>>>>> The PC that I did the second test on turns out to have a nVidia MCP51
>>>>>>> chipset (It's a gateway GT4016 with a KTBC51G-LF motherboard). I
>>>>>>> should have
>>>>>>> checked this beforehand.
>>>>>>>
>>>>>>> So this problem looks to persist across different nVidia chipsets.
>>>>>>
>>>>>> Given that it fails in Windows as well on those machines, it sounds
>>>>>> like there's some kind of compatibility issue between this drive and
>>>>>> the NV chipsets. I don't know why their SATA chipsets (at least the
>>>>>> pre-AHCI ones) have some many issues, but they do seem to.
>>>>>
>>>>> I've located a spare HDD and loaded Windows 7 on it. In Windows  7 (not
>>>>> WinPE), I am able to successfully use the BD-ROM drive on both computers
>>>>> (MCP61 and MCP51 chipsets). So it appears there is a difference in the
>>>>> drivers between the Windows 7 and WinPE driver. News to me.
>>>>>
>>>>> I believe this rules out a general hardware incompatibility.
>>>>>
>>>>> What further can I do?
>>>
>>> (Forgot to CC the list previously)
>>>
>>> It would likely help to confirm whether the driver that was working
>>> was provided by NVIDIA (which may be the case even if the driver was
>>> automatically installed by Windows setup) or was a default Microsoft
>>> one. If it's using an NVIDIA driver then it's quite likely they're
>>> somehow working around whatever problem we're running into.
>>
>> The driver information as supplied by windows is:
>> filename: nvstor.sys
>> Provider: NVIDIA Corporation
>> File Version: 10.6.0.18 (NT.091202-1659)
>
> Robert,
>
> Is there any more information I can supply that would be helpful?

I'm not quite sure what the next step would be. It's quite possible
that the NVIDIA driver in Windows is doing some magic to work around
the problem that we don't know about, but it's hard to say what that
might be. The fact that the default drivers used in the WinPE boot
don't seem to work would tend to point toward some kind of hardware
incompatibility issue.

Tejun, think you poked with some of this stuff before - any ideas?
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