I have the above problem with TOSHIBA MK5076GSX The needed logs are attached (I have excluded serial numbers and etc. from them, for protecting of my privacy). I inform you that the drive unloads the head per-hour under nominal usage without any adjustment about 8 - 10 times. Yours, James
~$ sudo dmidecode # dmidecode 2.9 SMBIOS 2.4 present. 34 structures occupying 1108 bytes. Table at 0x000DF810. Handle 0x0000, DMI type 0, 24 bytes BIOS Information Vendor: Acer Version: v1.3206 Release Date: 06/04/07 Address: 0xE63F0 Runtime Size: 105488 bytes ROM Size: 1024 kB Characteristics: ISA is supported PCI is supported PC Card (PCMCIA) is supported PNP is supported BIOS is upgradeable BIOS shadowing is allowed ESCD support is available Boot from CD is supported ACPI is supported USB legacy is supported BIOS boot specification is supported Targeted content distribution is supported Handle 0x0001, DMI type 1, 27 bytes System Information Manufacturer: Acer, inc. Product Name: TravelMate 3040 Version: Not Applicable Serial Number: XXXXXXXXXXXXXXXXXXX UUID: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Wake-up Type: Power Switch SKU Number: Not Specified Family: Not Specified Handle 0x0002, DMI type 2, 8 bytes Base Board Information Manufacturer: Acer, Inc. Product Name: Ness2 Version: Not Applicable Serial Number: XXXXXXXXXXXXXXXXXXXX Handle 0x0003, DMI type 3, 17 bytes Chassis Information Manufacturer: Acer, Inc. Type: Other Lock: Not Present Version: N/A Serial Number: None Asset Tag: Boot-up State: Safe Power Supply State: Safe Thermal State: Safe Security Status: None OEM Information: 0x00001234 Handle 0x0004, DMI type 4, 35 bytes Processor Information Socket Designation: U2E1 Type: Central Processor Family: Other Manufacturer: Intel ID: F6 06 00 00 FF FB EB BF Version: Intel(R) Core(TM)2 CPU T5 Voltage: 3.3 V External Clock: 166 MHz Max Speed: 1666 MHz Current Speed: 1666 MHz Status: Populated, Enabled Upgrade: ZIF Socket L1 Cache Handle: 0x0005 L2 Cache Handle: 0x0006 L3 Cache Handle: Not Provided Serial Number: Not Specified Asset Tag: Not Specified Part Number: Not Specified Handle 0x0005, DMI type 7, 19 bytes Cache Information Socket Designation: L1 Cache Configuration: Enabled, Socketed, Level 1 Operational Mode: Write Back Location: Internal Installed Size: 16 KB Maximum Size: 16 KB Supported SRAM Types: Burst Pipeline Burst Asynchronous Installed SRAM Type: Asynchronous Speed: Unknown Error Correction Type: Unknown System Type: Unknown Associativity: Unknown Handle 0x0006, DMI type 7, 19 bytes Cache Information Socket Designation: L2 Cache Configuration: Enabled, Socketed, Level 2 Operational Mode: Write Back Location: External Installed Size: 2048 KB Maximum Size: 512 KB Supported SRAM Types: Burst Pipeline Burst Asynchronous Installed SRAM Type: Burst Speed: Unknown Error Correction Type: Unknown System Type: Unknown Associativity: Unknown Handle 0x0007, DMI type 8, 9 bytes Port Connector Information Internal Reference Designator: J19 Internal Connector Type: 9 Pin Dual Inline (pin 10 cut) External Reference Designator: COM 1 External Connector Type: DB-9 male Port Type: Serial Port 16550A Compatible Handle 0x0008, DMI type 8, 9 bytes Port Connector Information Internal Reference Designator: J23 Internal Connector Type: 25 Pin Dual Inline (pin 26 cut) External Reference Designator: Parallel External Connector Type: DB-25 female Port Type: Parallel Port ECP/EPP Handle 0x0009, DMI type 8, 9 bytes Port Connector Information Internal Reference Designator: J11 Internal Connector Type: None External Reference Designator: Keyboard External Connector Type: Circular DIN-8 male Port Type: Keyboard Port Handle 0x000A, DMI type 8, 9 bytes Port Connector Information Internal Reference Designator: J12 Internal Connector Type: None External Reference Designator: PS/2 Mouse External Connector Type: Circular DIN-8 male Port Type: Keyboard Port Handle 0x000B, DMI type 9, 13 bytes System Slot Information Designation: PCI Slot J11 Type: 32-bit PCI Current Usage: Unknown Length: Long ID: 0 Characteristics: 5.0 V is provided 3.3 V is provided Handle 0x000C, DMI type 10, 6 bytes On Board Device Information Type: Sound Status: Disabled Description: HD-Audio Handle 0x000D, DMI type 11, 5 bytes OEM Strings String 1: This is the Intel Calistoga String 2: Chipset CRB Platform Handle 0x000E, DMI type 12, 5 bytes System Configuration Options Option 1: Jumper settings can be described here. Handle 0x000F, DMI type 15, 29 bytes System Event Log Area Length: 16 bytes Header Start Offset: 0x0000 Header Length: 16 bytes Data Start Offset: 0x0010 Access Method: General-purpose non-volatile data functions Access Address: 0x0000 Status: Invalid, Not Full Change Token: 0x00000090 Header Format: Type 1 Supported Log Type Descriptors: 3 Descriptor 1: POST error Data Format 1: POST results bitmap Descriptor 2: Single-bit ECC memory error Data Format 2: Multiple-event Descriptor 3: Multi-bit ECC memory error Data Format 3: Multiple-event Handle 0x0010, DMI type 16, 15 bytes Physical Memory Array Location: System Board Or Motherboard Use: System Memory Error Correction Type: None Maximum Capacity: 4 GB Error Information Handle: Not Provided Number Of Devices: 2 Handle 0x0011, DMI type 17, 27 bytes Memory Device Array Handle: 0x0010 Error Information Handle: No Error Total Width: 32 bits Data Width: 32 bits Size: 2048 MB Form Factor: SODIMM Set: 1 Locator: M1 Bank Locator: Bank 0 Type: DDR2 Type Detail: Synchronous Speed: Unknown Manufacturer: Not Specified Serial Number: Not Specified Asset Tag: Not Specified Part Number: Not Specified Handle 0x0012, DMI type 17, 27 bytes Memory Device Array Handle: 0x0010 Error Information Handle: No Error Total Width: 32 bits Data Width: 32 bits Size: 2048 MB Form Factor: SODIMM Set: 1 Locator: M2 Bank Locator: Bank 1 Type: DDR2 Type Detail: Synchronous Speed: Unknown Manufacturer: Not Specified Serial Number: Not Specified Asset Tag: Not Specified Part Number: Not Specified Handle 0x0013, DMI type 19, 15 bytes Memory Array Mapped Address Starting Address: 0x00000000000 Ending Address: 0x000FFFFFFFF Range Size: 4 GB Physical Array Handle: 0x0010 Partition Width: 0 Handle 0x0014, DMI type 20, 19 bytes Memory Device Mapped Address Starting Address: 0x00000000000 Ending Address: 0x0007FFFFFFF Range Size: 2 GB Physical Device Handle: 0x0011 Memory Array Mapped Address Handle: 0x0013 Partition Row Position: Unknown Interleave Position: Unknown Interleaved Data Depth: Unknown Handle 0x0015, DMI type 20, 19 bytes Memory Device Mapped Address Starting Address: 0x00080000000 Ending Address: 0x000FFFFFFFF Range Size: 2 GB Physical Device Handle: 0x0012 Memory Array Mapped Address Handle: 0x0013 Partition Row Position: Unknown Interleave Position: Unknown Interleaved Data Depth: Unknown Handle 0x0016, DMI type 23, 13 bytes System Reset Status: Enabled Watchdog Timer: Present Boot Option: Do Not Reboot Boot Option On Limit: Do Not Reboot Reset Count: Unknown Reset Limit: Unknown Timer Interval: Unknown Timeout: Unknown Handle 0x0017, DMI type 24, 5 bytes Hardware Security Power-On Password Status: Enabled Keyboard Password Status: Unknown Administrator Password Status: Enabled Front Panel Reset Status: Unknown Handle 0x0018, DMI type 25, 9 bytes System Power Controls Next Scheduled Power-on: 12-31 23:59:59 Handle 0x0019, DMI type 26, 20 bytes Voltage Probe Description: Voltage Probe Location: Processor Status: OK Maximum Value: Unknown Minimum Value: Unknown Resolution: Unknown Tolerance: Unknown Accuracy: Unknown OEM-specific Information: 0x00000000 Handle 0x001A, DMI type 27, 12 bytes Cooling Device Temperature Probe Handle: 0x001B Type: Fan Status: OK OEM-specific Information: 0x00000000 Handle 0x001B, DMI type 28, 20 bytes Temperature Probe Description: Temperature Probe Location: Processor Status: OK Maximum Value: Unknown Minimum Value Unknown Resolution: Unknown Tolerance: Unknown Accuracy: Unknown OEM-specific Information: 0x00000000 Handle 0x001C, DMI type 29, 20 bytes Electrical Current Probe Description: Electrical Current Probe Location: Processor Status: OK Maximum Value: Unknown Minimum Value: Unknown Resolution: Unknown Tolerance: Unknown Accuracy: Unknown OEM-specific Information: 0x00000000 Handle 0x001D, DMI type 30, 6 bytes Out-of-band Remote Access Manufacturer Name: Intel Inbound Connection: Enabled Outbound Connection: Disabled Handle 0x001E, DMI type 32, 20 bytes System Boot Information Status: <OUT OF SPEC> Handle 0x001F, DMI type 129, 16 bytes OEM-specific Type Header and Data: 81 10 1F 00 01 01 02 01 00 00 00 01 00 00 08 01 Strings: Intel_ASF_001 Intel_ASF_001 Handle 0x0020, DMI type 136, 6 bytes OEM-specific Type Header and Data: 88 06 20 00 FF FF Handle 0x0021, DMI type 127, 4 bytes End Of Table
/dev/sda: ATA device, with non-removable media Model Number: TOSHIBA MK5076GSX Serial Number: xxxxxxxxxxxx Firmware Revision: GS001A Transport: Serial, ATA8-AST, SATA 1.0a, SATA II Extensions, SATA Rev 2.5, SATA Rev 2.6 Standards: Supported: 8 7 6 5 Likely used: 8 Configuration: Logical max current cylinders 16383 16383 heads 16 16 sectors/track 63 63 -- CHS current addressable sectors: 16514064 LBA user addressable sectors: 268435455 LBA48 user addressable sectors: 976773168 Logical Sector size: 512 bytes Physical Sector size: 512 bytes device size with M = 1024*1024: 476940 MBytes device size with M = 1000*1000: 500107 MBytes (500 GB) cache/buffer size = 8192 KBytes Form Factor: 2.5 inch Nominal Media Rotation Rate: 5400 Capabilities: LBA, IORDY(can be disabled) Queue depth: 32 Standby timer values: spec'd by Standard, no device specific minimum R/W multiple sector transfer: Max = 16 Current = 16 Advanced power management level: 254 DMA: sdma0 sdma1 sdma2 mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 *udma5 Cycle time: min=120ns recommended=120ns PIO: pio0 pio1 pio2 pio3 pio4 Cycle time: no flow control=120ns IORDY flow control=120ns Commands/features: Enabled Supported: * SMART feature set Security Mode feature set * Power Management feature set * Write cache * Look-ahead * Host Protected Area feature set * WRITE_BUFFER command * READ_BUFFER command * NOP cmd * DOWNLOAD_MICROCODE * Advanced Power Management feature set * SET_MAX security extension * 48-bit Address feature set * Device Configuration Overlay feature set * Mandatory FLUSH_CACHE * FLUSH_CACHE_EXT * SMART error logging * SMART self-test * General Purpose Logging feature set * WRITE_{DMA|MULTIPLE}_FUA_EXT * 64-bit World wide name * IDLE_IMMEDIATE with UNLOAD * {READ,WRITE}_DMA_EXT_GPL commands * Segmented DOWNLOAD_MICROCODE * Gen1 signaling speed (1.5Gb/s) * Gen2 signaling speed (3.0Gb/s) * Native Command Queueing (NCQ) * Host-initiated interface power management * Phy event counters * Idle-Unload when NCQ is active DMA Setup Auto-Activate optimization Device-initiated interface power management * Software settings preservation * SMART Command Transport (SCT) feature set * SCT LBA Segment Access (AC2) * SCT Error Recovery Control (AC3) * SCT Features Control (AC4) * SCT Data Tables (AC5) Security: Master password revision code = 65534 supported not enabled not locked frozen not expired: security count supported: enhanced erase 156min for SECURITY ERASE UNIT. 156min for ENHANCED SECURITY ERASE UNIT. Logical Unit WWN Device Identifier: 5000039xxxxxxxx NAA : 5 IEEE OUI : 000039 Unique ID : xxxxxxxxx Checksum: correct
smartctl 5.40 2010-07-12 r3124 [x86_64-unknown-linux-gnu] (local build) Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net === START OF INFORMATION SECTION === Device Model: TOSHIBA MK5076GSX Serial Number: xxxxxxxxxxxx Firmware Version: GS001A User Capacity: 500Â 107Â 862Â 016 bytes Device is: Not in smartctl database [for details use: -P showall] ATA Version is: 8 ATA Standard is: Exact ATA specification draft version not indicated Local Time is: Thu Jul 28 09:35:09 2011 MSD SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x00) Offline data collection activity was never started. Auto Offline Data Collection: Disabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 120) seconds. Offline data collection capabilities: (0x5b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. No Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 166) minutes. SCT capabilities: (0x003d) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000b 100 100 050 Pre-fail Always - 0 2 Throughput_Performance 0x0005 100 100 050 Pre-fail Offline - 0 3 Spin_Up_Time 0x0027 100 100 001 Pre-fail Always - 1992 4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 32 5 Reallocated_Sector_Ct 0x0033 100 100 050 Pre-fail Always - 0 7 Seek_Error_Rate 0x000b 100 100 050 Pre-fail Always - 0 8 Seek_Time_Performance 0x0005 100 100 050 Pre-fail Offline - 0 9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 47 10 Spin_Retry_Count 0x0033 100 100 030 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 32 191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0 192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 5 193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 524 194 Temperature_Celsius 0x0022 100 100 000 Old_age Always - 43 (Lifetime Min/Max 27/53) 196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 0 197 Current_Pending_Sector 0x0032 100 100 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0030 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0 220 Disk_Shift 0x0002 100 100 000 Old_age Always - 90 222 Loaded_Hours 0x0032 100 100 000 Old_age Always - 43 223 Load_Retry_Count 0x0032 100 100 000 Old_age Always - 0 224 Load_Friction 0x0022 100 100 000 Old_age Always - 0 226 Load-in_Time 0x0026 100 100 000 Old_age Always - 304 240 Head_Flying_Hours 0x0001 100 100 001 Pre-fail Offline - 0 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Extended offline Completed without error 00% 46 - # 2 Extended offline Aborted by host 90% 35 - # 3 Extended offline Aborted by host 90% 34 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay.