Re: WDC WD15EARS-00Z5B1: harddrive which does crazy unloading

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On Thu, Mar 18, 2010 at 9:15 AM, Al Bogner
<suse-linux@xxxxxxxxxxxxxxxxxxxx> wrote:
> Am Montag 15 März 2010 01:02:44 schrieb Tejun Heo:
>> Hello,
>>
>> On 03/15/2010 12:57 AM, Mark Lord wrote:
>> > No.  The vendor-unique commands appear to download a small firmware
>> > packet to the drive, which reprograms it for a longer "IDLE-3" timeout.
>> >
>> > "IDLE-3" is what WD call this vendor-specific "powersaving" mode,
>> > and it is not intended to be adjustable.  Except via that little
>> > DOS utility hack, and even WD no longer make that available.
>> >
>> > But I found it by googling for it, and it can change the timeout
>> > up to 30 seconds from the default of 8.  So I set my WD 1.5TB drive
>> > to use 30, and things are now acceptable.
>> >
>> > Ugh (again)!
>>
>> I'm currently talking with WD but in general I'm leaning toward simply
>> leaving it alone.  The manufacturer is actively preventing those
>> timesouts from being adjusted and they probably have a pretty good
>> rationale for that.  If those drives expire before their warrnty, it's
>> a matter between the customer and the vendor.  I really don't see much
>> point in trying to circumvent it.  Anyways, I'll let you guys know
>> where the conversation w/ WDC leads to.
>
> WD said to me I can send them the disk, but didn't accept, that this is a
> firmware bug.
>
> Today I got a brandnew WD20EARS (2TB) and it is the same. After about an 1/2
> hr. I had 12 cycles with an _un_formatted disk.
>
> I cannot accept, that it should be a warranty issue, because this reduces the
> lifetime _after_ the warranty and increases the possibility to loose data, at
> least for those who don't use a raid.
>
> I would be happy to have a native linux utility to change this.
>

I'm not sure if that model supports the advanced power management
command or not, but hdparm -B254 should fix it.  Sadly, many WD models
affected by this don't implement the APM command.

-Justin
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