Hello,
I have a SuperMicro X7SBi with ICH9R SATA running 64bit linux 2.6.24.4. I
have 4 1TB disks connected to the motherboard, and one of the disks is
logging an error message. Everything is brand new, and hooked up just a
few weeks ago.
S.M.A.R.T. shows no errors (see output from "smartctl -a" at the bottom of
this email) after running both a short and long offline selftest, and my
question is if its possible to tell from this error message what the
problem is. The result "51/04:00:0a:24:f9" is a bit crypting to me, and it
would be nice to know what the problem actually is before returning the
disk.
The box is a 1U SuperMicro chassi with 4 SATA hotplug bays in the front,
and I tried moving the disk from one slot to another, and the problem
moved with the disk, so I do not suspect a problem with the hotswap bay or
the cable.
Error message:
ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
ata2.00: irq_stat 0x40000001
ata2.00: cmd ea/00:00:00:00:00/00:00:00:00:00/a0 tag 0
res 51/04:00:0a:24:f9/00:00:00:00:00/a9 Emask 0x1 (device error)
ata2.00: status: { DRDY ERR }
ata2.00: error: { ABRT }
ata2.00: configured for UDMA/133
ata2: EH complete
sd 1:0:0:0: [sdb] 1953525168 512-byte hardware sectors (1000205 MB)
sd 1:0:0:0: [sdb] Write Protect is off
sd 1:0:0:0: [sdb] Mode Sense: 00 3a 00 00
sd 1:0:0:0: [sdb] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
I put the entire dmesg at http://tlund.pp.se/envy4_dmesg.txt but I think
these are the relevant lines about the SATA chipset and the disks from
booting:
ata2.00: ATA-8: WDC WD1000FYPS-01ZKB0, 02.01B01, max UDMA/133
ata2.00: 1953525168 sectors, multi 16: LBA48 NCQ (depth 31/32)
ata2.00: configured for UDMA/133
ata3: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
ata3.00: ATA-8: WDC WD1000FYPS-01ZKB0, 02.01B01, max UDMA/133
ata3.00: 1953525168 sectors, multi 16: LBA48 NCQ (depth 31/32)
ata3.00: configured for UDMA/133
ata4: SATA link up 3.0 Gbps (SStatus 123 SControl 300)
ata4.00: ATA-8: WDC WD1000FYPS-01ZKB0, 02.01B01, max UDMA/133
ata4.00: 1953525168 sectors, multi 16: LBA48 NCQ (depth 31/32)
ata4.00: configured for UDMA/133
scsi 0:0:0:0: Direct-Access ATA WDC WD1000FYPS-0 02.0 PQ: 0 ANSI: 5
sd 0:0:0:0: [sda] 1953525168 512-byte hardware sectors (1000205 MB)
sd 0:0:0:0: [sda] Write Protect is off
sd 0:0:0:0: [sda] Mode Sense: 00 3a 00 00
sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
sd 0:0:0:0: [sda] 1953525168 512-byte hardware sectors (1000205 MB)
sd 0:0:0:0: [sda] Write Protect is off
sd 0:0:0:0: [sda] Mode Sense: 00 3a 00 00
sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
sda: sda1
sd 0:0:0:0: [sda] Attached SCSI disk
sd 0:0:0:0: Attached scsi generic sg0 type 0
scsi 1:0:0:0: Direct-Access ATA WDC WD1000FYPS-0 02.0 PQ: 0 ANSI: 5
sd 1:0:0:0: [sdb] 1953525168 512-byte hardware sectors (1000205 MB)
sd 1:0:0:0: [sdb] Write Protect is off
sd 1:0:0:0: [sdb] Mode Sense: 00 3a 00 00
sd 1:0:0:0: [sdb] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
sd 1:0:0:0: [sdb] 1953525168 512-byte hardware sectors (1000205 MB)
sd 1:0:0:0: [sdb] Write Protect is off
sd 1:0:0:0: [sdb] Mode Sense: 00 3a 00 00
sd 1:0:0:0: [sdb] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
sdb: sdb1
sd 1:0:0:0: [sdb] Attached SCSI disk
sd 1:0:0:0: Attached scsi generic sg1 type 0
scsi 2:0:0:0: Direct-Access ATA WDC WD1000FYPS-0 02.0 PQ: 0 ANSI: 5
sd 2:0:0:0: [sdc] 1953525168 512-byte hardware sectors (1000205 MB)
sd 2:0:0:0: [sdc] Write Protect is off
sd 2:0:0:0: [sdc] Mode Sense: 00 3a 00 00
sd 2:0:0:0: [sdc] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
sd 2:0:0:0: [sdc] 1953525168 512-byte hardware sectors (1000205 MB)
sd 2:0:0:0: [sdc] Write Protect is off
sd 2:0:0:0: [sdc] Mode Sense: 00 3a 00 00
sd 2:0:0:0: [sdc] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
sdc: sdc1
sd 2:0:0:0: [sdc] Attached SCSI disk
sd 2:0:0:0: Attached scsi generic sg2 type 0
scsi 3:0:0:0: Direct-Access ATA WDC WD1000FYPS-0 02.0 PQ: 0 ANSI: 5
sd 3:0:0:0: [sdd] 1953525168 512-byte hardware sectors (1000205 MB)
sd 3:0:0:0: [sdd] Write Protect is off
sd 3:0:0:0: [sdd] Mode Sense: 00 3a 00 00
sd 3:0:0:0: [sdd] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
sd 3:0:0:0: [sdd] 1953525168 512-byte hardware sectors (1000205 MB)
sd 3:0:0:0: [sdd] Write Protect is off
sd 3:0:0:0: [sdd] Mode Sense: 00 3a 00 00
sd 3:0:0:0: [sdd] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
sdd: sdd1
sd 3:0:0:0: [sdd] Attached SCSI disk
sd 3:0:0:0: Attached scsi generic sg3 type 0
output from "smartctl -d ata -a /dev/sdb" here:
smartctl version 5.36 [x86_64-unknown-linux-gnu] Copyright (C) 2002-6 Bruce Allen
Home page is http://smartmontools.sourceforge.net/
=== START OF INFORMATION SECTION ===
Device Model: WDC WD1000FYPS-01ZKB0
Serial Number: WD-WCASJ0656706
Firmware Version: 02.01B01
User Capacity: 1,000,204,886,016 bytes
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: 8
ATA Standard is: Exact ATA specification draft version not indicated
Local Time is: Thu Mar 27 16:49:50 2008 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x84) Offline data collection activity
was suspended by an interrupting command from host.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: (26400) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 255) minutes.
Conveyance self-test routine
recommended polling time: ( 5) minutes.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 200 200 051 Pre-fail Always - 0
3 Spin_Up_Time 0x0003 193 187 021 Pre-fail Always - 7325
4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 194
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x000e 200 200 000 Old_age Always - 0
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 392
10 Spin_Retry_Count 0x0012 100 100 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0012 100 253 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 15
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 11
193 Load_Cycle_Count 0x0032 200 200 000 Old_age Always - 799
194 Temperature_Celsius 0x0022 124 114 000 Old_age Always - 28
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0012 200 200 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0010 200 200 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 0
SMART Error Log Version: 1
ATA Error Count: 108 (device log contains only the most recent five errors)
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
Error 108 occurred at disk power-on lifetime: 392 hours (16 days + 8 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
04 51 00 0a 24 f9 a9
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
ea 00 00 00 00 00 00 08 03:56:15.157 FLUSH CACHE EXIT
61 08 00 3f 59 70 74 08 03:56:15.157 [RESERVED FOR SERIAL ATA]
ea 00 00 00 00 00 00 08 03:56:15.157 FLUSH CACHE EXIT
ea 00 00 00 00 00 00 08 03:56:00.377 FLUSH CACHE EXIT
61 08 00 3f 59 70 74 08 03:56:00.377 [RESERVED FOR SERIAL ATA]
Error 107 occurred at disk power-on lifetime: 392 hours (16 days + 8 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
04 51 00 0a 24 f9 a9
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
ea 00 00 00 00 00 00 08 03:55:34.813 FLUSH CACHE EXIT
61 08 00 3f 59 70 74 08 03:55:34.813 [RESERVED FOR SERIAL ATA]
ea 00 00 00 00 00 00 08 03:55:34.813 FLUSH CACHE EXIT
ea 00 00 00 00 00 00 08 03:55:10.043 FLUSH CACHE EXIT
61 08 00 3f 59 70 74 08 03:55:10.043 [RESERVED FOR SERIAL ATA]
Error 106 occurred at disk power-on lifetime: 392 hours (16 days + 8 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
04 51 00 0a 24 f9 a9
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
ea 00 00 00 00 00 00 08 03:54:47.336 FLUSH CACHE EXIT
61 08 00 3f 59 70 74 08 03:54:47.336 [RESERVED FOR SERIAL ATA]
ea 00 00 00 00 00 00 08 03:54:47.336 FLUSH CACHE EXIT
ea 00 00 00 00 00 00 08 03:54:32.555 FLUSH CACHE EXIT
61 08 00 3f 59 70 74 08 03:54:32.555 [RESERVED FOR SERIAL ATA]
Error 105 occurred at disk power-on lifetime: 392 hours (16 days + 8 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
04 51 00 0a 24 f9 a9
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
ea 00 00 00 00 00 00 08 03:24:22.514 FLUSH CACHE EXIT
61 08 00 3f 59 70 74 08 03:24:22.514 [RESERVED FOR SERIAL ATA]
ea 00 00 00 00 00 00 08 03:24:22.514 FLUSH CACHE EXIT
ea 00 00 00 00 00 00 08 03:23:52.777 FLUSH CACHE EXIT
61 08 00 3f 59 70 74 08 03:23:52.777 [RESERVED FOR SERIAL ATA]
Error 104 occurred at disk power-on lifetime: 392 hours (16 days + 8 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
04 51 00 0a 24 f9 a9
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
ea 00 00 00 00 00 00 08 03:13:33.191 FLUSH CACHE EXIT
61 08 00 3f 59 70 74 08 03:13:33.191 [RESERVED FOR SERIAL ATA]
ea 00 00 00 00 00 00 08 03:13:33.191 FLUSH CACHE EXIT
ea 00 00 00 00 00 00 08 03:13:03.453 FLUSH CACHE EXIT
61 08 00 3f 59 70 74 08 03:13:03.453 [RESERVED FOR SERIAL ATA]
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed without error 00% 373 -
# 2 Short offline Completed without error 00% 369 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
Best regards,
Tomas
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