On Wed, Aug 14, 2013 at 1:00 AM, Louigi Verona <louigi.verona@xxxxxxxxx> wrote:
Would be interested in what you think!Hey fellas!This time talking of getting tired to file bug reports, get the podcast here:
http://www.louigiverona.ru/?page=projects&s=writings&t=linux&a=linux_podcast
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Wow. OK. Well, let me say a few things from the other perspective. The point you keep repeating is that youre 'tired of filing bug reports'. Well, how do you think a developer who spends decades of their lives making something and giving it away for free, when 90% of the feedback they get is in the form of complaining? Don't you imagine that that would become far more tiresome than filling out a bug report every couple of months? If you consider the time that the developer of the software your using has spent in order to give it to you FOR FREE, and OUT OF THE GOODNESS OF THEIR HEARTS--years or decades of their nights and weekends, how does that compare to the few minutes it takes you to file a report? I say this to put your grievances in perspective--because it's quite clear that you really have no idea how petty it sounds to someone who is not currently as enraged with frustration as you are.
Now, let's talk about that frustration. I know it well. In fact, anyone who uses software at all knows it well. You single out free software and linux audio, but believe me, the bugs are by now means limited to that domain. People are simply more forgiving of things they know they have no hope of affecting the outcome of (i.e. proprietary software). They live with the faults and limitations. It's a psychological phenomenon similar to the fact that you would take good care of a car that you had to save up for for years vs one that your parents just gave you for free. It's an unfortunate fact, because it distorts the reality. The reality is that free software in general has fewer limitations and a much faster response time to issues than proprietary software. Hell, when you send that bug report to a free software project, it's likely to be answered BY THE INVENTOR, and IMMEDIATELY. Do you think OS X users get their problems solved personally by Steve Jobs?
Anyway, back to that frustration. It's very frustrating when a bug prevents you from making progress. It's infuriating when a bug causes you to lose work. I get it. In fact, this is pretty much the reason that I started my own Linux Audio projects in the first place--I couldn't find anything else reliable enough and was sick of having my project files trashed. When you submit a bug report, you're certainly helping--but you're helping other users and yourself. You're not helping the developer (if they hit the bug in their use of the software, they'd just fix it). Why would you give up helping yourself? Would you give up feeding yourself? Are you suicidal? Would you rather pay $700 for a DAW or whatever? Is it THAT frustrating to you? No? Just frustrating enough to diminish the work of people who helped you when you were down, who offered you the fruits of their labor out of the goodness of their hearts... Why don't you put that frustration to some positive use? Submit that bug report, or fix the damn thing yourself, or write your own. Or, god forbid, donate some damn money so that the developer in question can explain to their wive or girlfriend why they're sitting in front of the computer for 8 ours on yet another Saturday when they could be out enjoying the outdoors instead.
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