On Thu, 30 Jan 2020 17:36:54 -0300 Iain Mott <mott@xxxxxxxxxx> wrote: >On the way to a solution: > >The Scarlett is a USB 2.0 device. The USB ports on my laptop are 3.0. I >tried the Scarlet on my desktop, first using the blue port (USB 3.0) and >had no success. Later trying a non-coloured port (2.0?)and not before >re-configuring the Scarlett in Windows (ie. simple connecting it), I got >audio in and out to work. There are some audio glitches at both >conservative and short latencies in Jack, but i'll worry about that later. > >Can someone suggest please what I can do to get the USB 3.0 ports on the >laptop to work with the USB 2.0 Scarlett? I checked the Bios and there >doesn't seem to be a way to downgrade any of the ports. A software >solution? I'm running Ubuntu 19.04. > >Thanks, > >Iain Have you checked the laptop's bios? It's a bit of a long shot, but USB2 might be disabled. FWIW, I've had trouble with laptops and USB3 for audio but fortunately they've had USB2 ones as well which worked fine. -- Will J Godfrey http://www.musically.me.uk Say you have a poem and I have a tune. Exchange them and we can both have a poem, a tune, and a song. _______________________________________________ Linux-audio-user mailing list Linux-audio-user@xxxxxxxxxxxxxxxxxxxx https://lists.linuxaudio.org/listinfo/linux-audio-user