Re: sound with Scarlett 3rd Gen device?

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On Thu, 30 Jan 2020 17:36:54 -0300
Iain Mott <mott@xxxxxxxxxx> wrote:

>On the way to a solution:
>
>The Scarlett is a USB 2.0 device. The USB ports on my laptop are 3.0. I 
>tried the Scarlet on my desktop, first using the blue port (USB 3.0) and 
>had no success. Later trying a non-coloured port (2.0?)and not before 
>re-configuring the Scarlett in Windows (ie. simple connecting it), I got 
>audio in and out to work. There are some audio glitches at both 
>conservative and short latencies in Jack, but i'll worry about that later.
>
>Can someone suggest please what I can do to get the USB 3.0 ports on the 
>laptop to work with the USB 2.0 Scarlett? I checked the Bios and there 
>doesn't seem to be a way to downgrade any of the ports. A software 
>solution? I'm running Ubuntu 19.04.
>
>Thanks,
>
>Iain

Have you checked the laptop's bios? It's a bit of a long shot, but USB2 might
be disabled.

FWIW, I've had trouble with laptops and USB3 for audio but fortunately they've
had USB2 ones as well which worked fine.

-- 
Will J Godfrey
http://www.musically.me.uk
Say you have a poem and I have a tune.
Exchange them and we can both have a poem, a tune, and a song.
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