Re: Kernel panic and ACPI errors with recent update to 4.15.53 ( Ubuntu 18.04 LTS distro )

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On Sun, Jul 7, 2019 at 6:33 PM Mark de Roussier <mark@xxxxxxxxxxxxxxxx> wrote:
>
>
> Hi folk,
>
> I'm running a HP Z800 dual processor workstation which has just stopped
> being able to boot properly due to a recent update. The machine has the
> latest BIOS available from HP ( this was not changed by the update ). The
> problem appears to relate to ACPI, and I've been referred here from a post
> I made to StackExchange.
>
> Attempting to boot the machine using any of the available 4.15 kernels (
> 4.15.43, 4.15.45, 4.15.47, 4.15.53 ) now gives the following ACPI errors :
>
> ---
> ACPI Error: [CAPD] Namespace lookup failure, AE_ALREADY_EXISTS
> (20170831/dsfield-212)
> ACPI Error: Method parse/execution failed \_SB.PCIO._OSC, AE_ALREADY_EXISTS
> (20170831/psparse-550)
> ---
>
> I usually end up dumped into what I believe is an 'emergency shell'.
>
> I have tried a large number of acpi related kernel switches, including
> 'acpi=ht' and 'acpi_serialize'. The only thing which appears to affect
> behaviour is 'acpi=off'. This causes a kernel panic, in which case I am not
> given an emergency shell. I don't know how to grab that info to post here
> except for taking a screenshot, and not all the info is actually on the
> screen.
>
> So if anyone can suggest a way to further this investigation, I'd be very
> grateful. What information would be useful to know, and are there any
> particular experiments I should try, anyone else it would be useful to talk
> to ?

First off, it would be useful to try a newer kernel, preferably 5.2.
That should be available from Ubuntu shortly in some form.



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