Peter, scanModem reports that your modem is an hsfmodem that has not gotten support from Linuant for a good while. PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:27d8 1028:01c2 Audio device: Intel Corporation NM10/ICH7 Family High Definition Audio Controller Modem interrupt assignment and sharing: 44: 413 0 PCI-MSI-edge snd_hda_intel --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- [ 0.201170] pci 0000:00:1b.0: [8086:27d8] type 00 class 0x040300 [ 0.201195] pci 0000:00:1b.0: reg 0x10: [mem 0xefebc000-0xefebffff 64bit] [ 0.201305] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold [ 0.201394] pci 0000:00:1b.0: System wakeup disabled by ACPI [ 28.463683] snd_hda_intel 0000:00:1b.0: irq 44 for MSI/MSI-X [ 28.726519] input: HDA Intel Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input9 [ 28.727565] input: HDA Intel Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input8 The PCI slot 00:1b.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-00: STAC9200 Analog : STAC9200 Analog : playback 1 : capture 1 00-01: STAC9200 Digital : STAC9200 Digital : playback 1 about /proc/asound/cards: ------------------------ 0 [Intel ]: HDA-Intel - HDA Intel HDA Intel at 0xefebc000 irq 44 PCI slot 00:1b.0 has a High Definition Audio Card The drivers are in the kernel modules tree at: /lib/modules/3.13.0-45-generic/kernel/sound/pci/hda/snd-hda-intel.ko /lib/modules/3.13.0-32-generic/kernel/sound/pci/hda/snd-hda-intel.ko /lib/modules/3.13.0-63-generic/kernel/sound/pci/hda/snd-hda-intel.ko /lib/modules/3.13.0-62-generic/kernel/sound/pci/hda/snd-hda-intel.ko /lib/modules/3.13.0-65-generic/kernel/sound/pci/hda/snd-hda-intel.ko /lib/modules/3.13.0-55-generic/kernel/sound/pci/hda/snd-hda-intel.ko /lib/modules/3.13.0-43-generic/kernel/sound/pci/hda/snd-hda-intel.ko /lib/modules/3.13.0-44-generic/kernel/sound/pci/hda/snd-hda-intel.ko /lib/modules/3.13.0-66-generic/kernel/sound/pci/hda/snd-hda-intel.ko /lib/modules/3.13.0-68-generic/kernel/sound/pci/hda/snd-hda-intel.ko /lib/modules/3.13.0-46-generic/kernel/sound/pci/hda/snd-hda-intel.ko The modem codec file for the HDA card is: /proc/asound/card0/codec#1 -------------------------------------------------------- Codec: Conexant ID 2bfa Address: 1 MFG Function Id: 0x2 (unsol 1) Vendor Id: 0x14f12bfa Subsystem Id: 0x14f100c3 Revision Id: 0x90000 Modem Function Group: 0x2 The audio card hosts a softmodem chip: 0x14f12bfa 14f1 is the Conexant Vendor ID, and 0x14f12bfa a softmodem chipset. Get a hsfmodem package through http://www.linuxant.com If not a Conexant modem, the driver hsfmodem-drivers with its dependent drivers: ---------- provide audio + modem support with the modem chip residing on the subsystem. Any particular card can host any one of several soft modem chips. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:1b.0: Modem chipset detected on NAME="Audio device: Intel Corporation NM10/ICH7 Family High Definition Audio Controller " CLASS=0403 PCIDEV=8086:27d8 SUBSYS=1028:01c2 IRQ=44 HDA2=00:1b.0 SOFT=8086:27d8.HDA CodecDiagnosed=Conexant_ HDAchipVendorID=14f1 CHIP=0x14f12bfa CodecClass=14f1 IDENT=hsfmodem Driver=hsfmodem-drivers For candidate modem in: 00:1b.0 0403 Audio device: Intel Corporation NM10/ICH7 Family High Definition Audio Controller Primary device ID: 8086:27d8 Subsystem PCI_id 1028:01c2 Softmodem codec or chipset from diagnostics: Conexant_0x14f12bfa from Archives: The HDA card softmodem chip is 0x14f12bfa Support type needed or chipset: hsfmodem Writing DOCs/Intel.txt For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt Modem support packages from Linuxant include resources for compiling drivers. If an installer package matching your kernel_version is not provided, just install a generic code package. From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php download hsfmodem-7.80.02.05full_k3.13.0_68_generic_ubuntu_i386.deb.zip Under Linux unpack with: $ unzip hsfmodem*.zip Then install with: $ sudo dpkg -i hsfmodem*.deb Subsequently, the modem should be found with $ sudo wvdialconf /etc/wvdial.conf But linuxant does not support the modem anymore for a good while :( Marv please advice as there is not much I can advice Peter as to what to do. Best Regards, Antonio On Sun, Nov 29, 2015 at 11:31 AM, Jupp <Juppkawupp@xxxxxxxx> wrote: > Hi, > > I have been trying to get my Soft modem of a Dell Latitude D620 (I know, > it's a Dinosaur) working for fax purposes. No success with whatever I tried. > I attach the files generated by ScanModem kindly asking for help in getting > it up and running. > > Tks!! > > > P.