-- George Inman ghinman@xxxxxxx
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 3.13.0-43-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=x86_64, Ubuntu , ALSA_version=k3.13. Linux version 3.13.0-43-generic (buildd@toyol) (gcc version 4.6.3 (Ubuntu/Linaro 4.6.3-1ubuntu5) ) #72~precise1-Ubuntu SMP Tue Dec 9 12:14:18 UTC 2014 scanModem update of: 2011_08_08 Distrib_ID=Ubuntu DistribCodeName=precise AptRepositoryStem=http://ca.archive.ubuntu.com/ubuntu/ The dkms driver upgrade utilities are installed, Some modem drivers can only be used in 32 bit modem on x86_64 systems, while some others are competent on x86_64 Systems. Cases are: 1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers. In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component. 2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component 3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent. 4) agrsm packages for LSI/AgereSystems softmodems are not competent on x86_64 systems. There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_hda_intel Attached USB devices are: ID 8087:8008 Intel Corp. ID 8087:8000 Intel Corp. ID 04ca:0050 Lite-On Technology Corp. ID 0461:4e2a Primax Electronics, Ltd ID 18a5:0224 Verbatim, Ltd ID 0bda:0129 Realtek Semiconductor Corp. ID 047e:2892 Agere Systems, Inc. (Lucent) Systems Soft Modem ID 04ca:3006 Lite-On Technology Corp. If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html A sample report is: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg00578.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@xxxxxxxxxxxxx Candidate PCI devices with modem chips are: 00:16.0 Communication controller: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 (rev 04) 00:03.0 Audio device: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller (rev 06) 00:1b.0 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 05) High Definition Audio cards can host modem chips. For candidate card in slot 00:16.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:16.0 8086:8c3a 1025:0750 Communication controller: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 Modem interrupt assignment and sharing: 47: 0 0 14 0 PCI-MSI-edge mei_me --- Bootup diagnostics for card in PCI slot 00:16.0 ---- [ 0.137290] pci 0000:00:16.0: [8086:8c3a] type 00 class 0x078000 [ 0.137307] pci 0000:00:16.0: reg 0x10: [mem 0xf7e1e000-0xf7e1e00f 64bit] [ 0.137360] pci 0000:00:16.0: PME# supported from D0 D3hot D3cold [ 6.364937] mei_me 0000:00:16.0: irq 47 for MSI/MSI-X For candidate card in slot 00:03.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:03.0 8086:0c0c 1025:0750 Audio device: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller Modem interrupt assignment and sharing: 48: 519 5 18 0 PCI-MSI-edge snd_hda_intel --- Bootup diagnostics for card in PCI slot 00:03.0 ---- [ 0.137102] pci 0000:00:03.0: [8086:0c0c] type 00 class 0x040300 [ 0.137106] pci 0000:00:03.0: reg 0x10: [mem 0xf7e14000-0xf7e17fff 64bit] [ 0.148648] pci 0000:03:00.0: [168c:0034] type 00 class 0x028000 [ 0.148677] pci 0000:03:00.0: reg 0x10: [mem 0xf7c00000-0xf7c7ffff 64bit] [ 0.148734] pci 0000:03:00.0: reg 0x30: [mem 0xf7c80000-0xf7c8ffff pref] [ 0.148818] pci 0000:03:00.0: supports D1 D2 [ 0.148819] pci 0000:03:00.0: PME# supported from D0 D1 D2 D3hot D3cold [ 0.148854] pci 0000:03:00.0: System wakeup disabled by ACPI [ 0.471248] pci 0000:03:00.0: Signaling PME through PCIe PME interrupt [ 6.318815] ath9k 0000:03:00.0: enabling device (0000 -> 0002) [ 6.417500] snd_hda_intel 0000:00:03.0: enabling device (0000 -> 0002) [ 6.417643] snd_hda_intel 0000:00:03.0: irq 48 for MSI/MSI-X [ 6.450115] input: HDA Intel HDMI HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:03.0/sound/card0/input12 [ 6.450252] input: HDA Intel HDMI HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:03.0/sound/card0/input10 [ 24.805403] ath9k 0000:03:00.0 wlan0: disabling HT as WMM/QoS is not supported by the AP [ 24.805405] ath9k 0000:03:00.0 wlan0: disabling VHT as WMM/QoS is not supported by the AP [ 50.378322] res 50/00:03:00:00:00/00:00:00:00:00/a0 Emask 0x10 (ATA bus error) [ 178.219810] res 50/00:03:00:08:00/00:00:00:00:00/a0 Emask 0x10 (ATA bus error) The PCI slot 00:03.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:1b.0 8086:8c20 1025:0750 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller Modem interrupt assignment and sharing: 49: 1146 14 11 239 PCI-MSI-edge snd_hda_intel --- Bootup diagnostics for card in PCI slot 00:1b.0 ---- [ 0.137569] pci 0000:00:1b.0: [8086:8c20] type 00 class 0x040300 [ 0.137580] pci 0000:00:1b.0: reg 0x10: [mem 0xf7e10000-0xf7e13fff 64bit] [ 0.137626] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold [ 0.137656] pci 0000:00:1b.0: System wakeup disabled by ACPI [ 6.417681] snd_hda_intel 0000:00:1b.0: enabling device (0000 -> 0002) [ 6.417747] snd_hda_intel 0000:00:1b.0: irq 49 for MSI/MSI-X [ 6.450121] input: HDA Intel PCH Front Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card1/input14 [ 6.450287] input: HDA Intel PCH Line Out as /devices/pci0000:00/0000:00:1b.0/sound/card1/input13 [ 6.450353] input: HDA Intel PCH Line as /devices/pci0000:00/0000:00:1b.0/sound/card1/input11 [ 6.450404] input: HDA Intel PCH Rear Mic as /devices/pci0000:00/0000:00:1b.0/sound/card1/input9 [ 6.450452] input: HDA Intel PCH Front Mic as /devices/pci0000:00/0000:00:1b.0/sound/card1/input8 The PCI slot 00:1b.0 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx if help is needed. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 003: Modem chipset detected on SLOT="Bus 003 Device 008:" NAME="Agere Systems, Inc. (Lucent) Systems Soft Modem" bus=003 USBmodemID=047e:2892 IDENT=agrsm Driver=agrsm For a detailed USB cellphone usage report, see http://linmodems.technion.ac.il/bigarch/archive-eighth/msg03240.html For candidate modem in: 003 Agere Systems, Inc. (Lucent) Systems Soft Modem Primary device ID: 047e:2892 Support type needed or chipset: agrsm Writing DOCs/Intel.txt There is no agrsm software support for x86_64 systems, through the modem may be supported on Intel/i386 installations, which do more slowly servce x86_64 processors. The AgereSystems/LSI agrsm code supports compiling of a agrmodem + agrserial driver pair. There are a few different chipsets which use this driver pair, but they use different code resources: Chipsets KV* PackageNames (most current as of November 2009) ---------------------------------------------------------------------------------------------- 11c1:048c and 11c1:048f 2.6.29 agrsm048pci-2.1.60_20100108_i386.deb or agrsm048pci-2.1.60_20100108.tar.gz 11c1:0620 2.6.31 agrsm06pci-2.1.80_20100106_i386.deb or agrsm06pci-2.1.80~20100106.tar.gz !! 11c11040 (on HDA audio cards) 2.6.31 agrsm-11c11040_20091225_i386.deb or agrsm-11c11040-2.1.80~20091225.tar.bz2 !! All available at: http://linmodems.technion.ac.il/packages/ltmodem/11c11040/ Additionally there are; automation & testing agrsm-tools_0.0.1_all.deb or agrsm-tools-0.0.1-2.noarch.rpm General background agrsm_howto.txt ------------------------------------------------------------------------------------------------ * KV == latest kernel release with a reported success !! Latest update with major credit to Nikolay Zhuravlev But see conflict issue: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg02753.html For the 11c11040 chip with kernels 2.6.31 and later a change in a modules loading settingmay be necessary. Within the file /etc/modprobe.d/alsa-base.conf (or equivalent for your Distro), change the phrase: options snd-hda-intel power_save=10 to: options snd-hda-intel power_save=0 or the agrsm drivers will not function. For Ubuntu related systems this can be done with: $ sudo gedit /etc/modprobe.d/alsa-base.conf Report from Bjorn Wielens: Please note- trying to load the modules on a OpenSuSE 11.2 system gives an error about the module_version symbol. Using: # modprobe --force agrmodem # modprobe --force agrserial is necessary to load the drivers, and does not appear to cause ill effects. All of the above packages are dkms competent. This means that if your Linux distros dkms package is previously installed, if provides for future updates matching forthcoming kernels. -------------- end Agere Systems section ------------------- Predictive diagnostics for card in bus 00:03.0: Modem chipset not detected on NAME="Audio device: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller " CLASS=0403 PCIDEV=8086:0c0c SUBSYS=1025:0750 IRQ=48 For candidate modem in: 00:03.0 0403 Audio device: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller Primary device ID: 8086:0c0c Support type needed or chipset: Predictive diagnostics for card in bus 00:16.0: Modem chipset not detected on NAME="Communication controller: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 " CLASS=0780 PCIDEV=8086:8c3a SUBSYS=1025:0750 IRQ=47 HDA2=00:03.0 HDA2=00:1b.0 For candidate modem in: 00:16.0 0780 Communication controller: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 Primary device ID: 8086:8c3a Support type needed or chipset: Predictive diagnostics for card in bus 00:1b.0: Modem chipset not detected on NAME="Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller " CLASS=0403 PCIDEV=8086:8c20 SUBSYS=1025:0750 IRQ=49 For candidate modem in: 00:1b.0 0403 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller Primary device ID: 8086:8c20 Support type needed or chipset: The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.6.3 and the compiler used in kernel assembly: 4.6 linux-headers-3.13.0-43-generic resources needed for compiling are not manifestly ready! If compiling is necessary packages must be installed, providing: linux-headers-3.13.0-43-generic Compressed files at: /usr/src/linux-source-3.2.0.tar.bz2 If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 321552 Nov 25 15:43 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port. Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0 wlan0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------