Nathan, your modem would be* potentially be* supported by pctel modem drivers. You are using x86_64 bit linux CPU=x86_64, Ubuntu , ALSA_version=k3.13. Linux version 3.13.0-30-generic (buildd@kissel) (gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1) ) #55-Ubuntu SMP Fri Jul 4 21:40:53 UTC 2014 scanModem update of: 2011_08_08 Distrib_ID=Ubuntu DistribCodeName=trusty AptRepositoryStem=http://ca.archive.ubuntu.com/ubuntu/ Presently install your Linux Distributions dkms package. It provides for automated driver updates, following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms Some modem drivers can only be used in 32 bit modem on x86_64 systems, while some others are competent on x86_64 Systems. Cases are: 1) http://linmodems.technion.ac.il/bigarch/archive-seventh/msg03119.html for the snd-hda-intel audio+modem driver. Also applicable to AC97 modem controllers. In both cases, 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component. 2) For USB modems using the slusb.ko driver. 32 bit libraries must be installed to support the slmodemd helper having a precompiled 32 bit component 3) The hsfmodem and hcfpcimodem drivers for Conexant chipsest modes are x86_64 competent. 4) agrsm packages for LSI/AgereSystems softmodems are not competent on x86_64 systems. if you had 32 bit linux installed, the following would explain what you need to do to get your modem up and running. Predictive diagnostics for card in bus 00:14.2: Modem chipset detected on NAME="Audio device: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 Azalia " CLASS=0403 PCIDEV=1002:4383 SUBSYS=1849:7892 IRQ=16 IDENT=PCTEL For candidate modem in: 00:14.2 0403 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 Azalia Primary device ID: 1002:4383 Support type needed or chipset: PCTEL At http://linmodems.technion.ac.il/pctel-linux Get the pctel-0.9.7-9-rht-10.tar.gz Unpack under Linux with: tar zxf pctel*.tar.gz and read instuctions therein. Read DOCs/Pctel.txt and Modem/DOCs/YourSystem.txt for follow through guidance. Regards, Antonio On Thu, Aug 28, 2014 at 6:33 PM, Nathan Doucet <darksupertails@xxxxxxxxxxx> wrote: >
