I am trying to repurpose an older Windows XP laptop to use Linux given
the upcoming end-of-life of XP.
I have installed both Linux Mint and Lubuntu but I was not able to get
either to recognize the built-in modem.
I have ran scanModem and ModemData.txt is attached.
I am not a Linux expert but I can follow command-line directions
easily enough; unfortunately I don't even know where to go from here.
I am willing to re-install using any Linux distribution in order to
get a laptop that can connect to the Internet using the built-in
dial-up model for email and some simple web browsing.
Any assistance would be greatly appreciated.
Thank you.
Only plain text email is forwarded by the Discuss@xxxxxxxxxxxxx List Server,
as HTML can contain viruses. Use as the email Subject Line:
YourName, YourCountry kernel 3.11.0-18-generic
With this Subject Line cogent experts will be alerted, and useful case names left in the Archive.
YourCountry will enable Country specific guidance. Linux experts in YourCountry
can be found through: http://www.linux.org/groups/index.html.
They will know your Country's modem code, which may be essential for dialup service.
Responses from Discuss@xxxxxxxxxxxxx are sometimes blocked by an Internet Provider mail filters.
So in a day, also check the Archived responses at http://www.linmodems.org
-------------------------- System information ----------------------------
CPU=i686, Ubuntu , ALSA_version=k3.11.
Linux version 3.11.0-18-generic (buildd@comet) (gcc version 4.8.1 (Ubuntu/Linaro 4.8.1-10ubuntu8) ) #32-Ubuntu SMP Tue Feb 18 21:13:28 UTC 2014
scanModem update of: 2011_08_08
The modem symbolic link is /dev/modem -> /dev/slamr0
Distrib_ID=Ubuntu
DistribCodeName=saucy
AptRepositoryStem=http://us.archive.ubuntu.com/ubuntu/
Presently install your Linux Distributions dkms package. It provides for automated driver updates,
following upgrade of your kernel. For details see http://linux.dell.com/projects.shtml#dkms
There are no blacklisted modem drivers in /etc/modprobe* files
Potentially useful modem drivers now loaded are:
snd_atiixp_modem snd_via82xx_modem snd_intel8x0m snd_hda_intel
If a USB modem or cellphone is attached and was not detected, please
provide available information in your request to discuss@xxxxxxxxxxxxx
Candidate PCI devices with modem chips are:
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03)
High Definition Audio cards can host modem chips.
For candidate card in slot 00:1b.0, firmware information and bootup diagnostics are:
PCI slot PCI ID SubsystemID Name
---------- --------- --------- --------------
00:1b.0 8086:284b 1025:011c Audio device: Intel Corporation 82801H
Modem interrupt assignment and sharing:
44: 589 PCI-MSI-edge snd_hda_intel
--- Bootup diagnostics for card in PCI slot 00:1b.0 ----
[ 0.117774] pci 0000:00:1b.0: [8086:284b] type 00 class 0x040300
[ 0.117800] pci 0000:00:1b.0: reg 0x10: [mem 0xfc300000-0xfc303fff 64bit]
[ 0.117915] pci 0000:00:1b.0: PME# supported from D0 D3hot D3cold
[ 0.117979] pci 0000:00:1b.0: System wakeup disabled by ACPI
[ 14.747009] snd_hda_intel 0000:00:1b.0: irq 44 for MSI/MSI-X
[ 14.852840] input: HDA Intel Front Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input6
[ 14.856164] input: HDA Intel Line as /devices/pci0000:00/0000:00:1b.0/sound/card0/input7
[ 14.856322] input: HDA Intel Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input8
The PCI slot 00:1b.0 of the modem card may be disabled early in
a bootup process, but then enabled later. If modem drivers load
but the modem is not responsive, read DOCs/Bootup.txt about possible fixes.
Send dmesg.txt along with ModemData.txt to discuss@xxxxxxxxxxxxx
if help is needed.
===== Advanced Linux Sound Architecture (ALSA) diagnostics =====
The ALSA packages provide audio support and also drivers for some modems.
ALSA diagnostics are written during bootup to /proc/asound/ folders.
The modem cards detected by "aplay -l" are: None
The /proc/asound/pcm file reports:
-----------------------
00-00: ALC268 Analog : ALC268 Analog : playback 1 : capture 1
00-02: ALC268 Alt Analog : ALC268 Alt Analog : capture 1
about /proc/asound/cards:
------------------------
0 [Intel ]: HDA-Intel - HDA Intel
HDA Intel at 0xfc300000 irq 44
PCI slot 00:1b.0 has a High Definition Audio Card
The drivers are in the kernel modules tree at:
/lib/modules/3.11.0-18-generic/kernel/sound/pci/hda/snd-hda-intel.ko
/lib/modules/3.11.0-12-generic/kernel/sound/pci/hda/snd-hda-intel.ko
The modem codec file for the HDA card is: /proc/asound/card0/codec#1
--------------------------------------------------------
Codec: LSI ID 1040
Address: 1
MFG Function Id: 0x2 (unsol 1)
Vendor Id: 0x11c11040
Subsystem Id: 0x10250100
Revision Id: 0x100200
Modem Function Group: 0x1
The audio card hosts a softmodem chip: 0x11c11040
The softmodem chip 11c11040 is hosted on the Subsytem of the High Definition Audio card,
and is supported by the AgereSystems/LSI driver pair agrmodem + agrserial, which is provided by
the most current package agrsm-11c11040-version at http://linmodems.technion.ac.il/packages/ltmodem/11c11040/
If not a Conexant modem, the driver agrsm with its dependent drivers:
----------
provide audio + modem support with the modem chip residing on the subsystem.
Any particular card can host any one of several soft modem chips.
=== Finished firmware and bootup diagnostics, next deducing cogent software. ===
Predictive diagnostics for card in bus 00:1b.0:
Modem chipset detected on
NAME="Audio device: Intel Corporation 82801H "
CLASS=0403
PCIDEV=8086:284b
SUBSYS=1025:011c
IRQ=44
HDA2=00:1b.0
SOFT=8086:284b.HDA
HDAchipVendorID=11c1
CHIP=0x11c11040
IDENT=agrsm
Driver=agrsm
package=agrsm-11c11040
For candidate modem in: 00:1b.0
0403 Audio device: Intel Corporation 82801H
Primary device ID: 8086:284b
Subsystem PCI_id 1025:011c
Softmodem codec or chipset from diagnostics: 0x11c11040
from Archives:
The HDA card softmodem chip is 0x11c11040
Support type needed or chipset: agrsm
Writing DOCs/Intel.txt
The AgereSystems/LSI agrsm code supports compiling of a agrmodem + agrserial driver pair.
There are a few different chipsets which use this driver pair, but they use different code resources:
Chipsets KV* PackageNames (most current as of November 2009)
----------------------------------------------------------------------------------------------
11c1:048c and 11c1:048f 2.6.29 agrsm048pci-2.1.60_20100108_i386.deb or agrsm048pci-2.1.60_20100108.tar.gz
11c1:0620 2.6.31 agrsm06pci-2.1.80_20100106_i386.deb or agrsm06pci-2.1.80~20100106.tar.gz !!
11c11040 (on HDA audio cards) 2.6.31 agrsm-11c11040_20091225_i386.deb or agrsm-11c11040-2.1.80~20091225.tar.bz2 !!
All available at: http://linmodems.technion.ac.il/packages/ltmodem/11c11040/
Additionally there are;
automation & testing agrsm-tools_0.0.1_all.deb or agrsm-tools-0.0.1-2.noarch.rpm
General background agrsm_howto.txt
------------------------------------------------------------------------------------------------
* KV == latest kernel release with a reported success
!! Latest update with major credit to Nikolay Zhuravlev
But see conflict issue: http://linmodems.technion.ac.il/bigarch/archive-nineth/msg02753.html
For the 11c11040 chip with kernels 2.6.31 and later a change in a modules loading settingmay be necessary.
Within the file /etc/modprobe.d/alsa-base.conf (or equivalent for your Distro), change the phrase:
options snd-hda-intel power_save=10
to:
options snd-hda-intel power_save=0
or the agrsm drivers will not function. For Ubuntu related systems this can be done with:
$ sudo gedit /etc/modprobe.d/alsa-base.conf
Report from Bjorn Wielens:
Please note- trying to load the modules on a OpenSuSE 11.2 system gives
an error about the module_version symbol. Using:
# modprobe --force agrmodem
# modprobe --force agrserial
is necessary to load the drivers, and does not appear to cause ill effects.
All of the above packages are dkms competent. This means that if your Linux distros dkms package
is previously installed, if provides for future updates matching forthcoming kernels.
-------------- end Agere Systems section -------------------
Completed candidate modem analyses.
The base of the UDEV device file system is: /dev/.udev
The kernel was compiled with gcc version 4.8.1 and a compiler is not installed
linux-headers-3.11.0-18-generic resources needed for compiling are not manifestly ready!
The code linking utility, ld, may be needed and is provided in the binutils package
If compiling is necessary packages must be installed, providing:
gcc-4.8 make linux-headers-3.11.0-18-generic
If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then
Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev
and any of its dependents, under Ubuntu linux-libc-dev
If an alternate ethernet connection is available,
$ apt-get update
$ apt-get -s install linux-kernel-devel
will install needed packages.
For Debian/Ubuntu related distributions, run the following command to display the needed package list:
Otherwise packages have to be found through http://packages.ubuntu.com
Once downloaded and transferred into a Linux partition,
they can be installed alltogether with:
$ sudo dpkg -i *.deb
Checking pppd properties:
-rwsr-xr-- 1 root dip 322968 Jan 22 2013 /usr/sbin/pppd
In case of an "error 17" "serial loopback" problem, see:
http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html
To enable dialout without Root permission do:
$ su - root (not for Ubuntu)
sudo chmod a+x /usr/sbin/pppd
or under Ubuntu related Linuxes
sudo chmod a+x /usr/sbin/pppd
Checking settings of: /etc/ppp/options
asyncmap 0
noauth
crtscts
lock
hide-password
modem
lcp-echo-interval 30
lcp-echo-failure 4
noipx
In case of a message like:
Warning: Could not modify /etc/ppp/pap-secrets: Permission denied
see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html
For guidance on FAX usage, get from http://linmodems.technion.ac.il/packages/ get faxing.tar.gz
It has samples for a modem using port /dev/ttySL0, which must be changed to match your modem's port.
Read Modem/DOCs/YourSystem.txt concerning other COMM channels: eth0
Which can interfere with Browser naviagation.
Don't worry about the following, it is for experts should trouble shooting be necessary.
==========================================================
Checking for modem support lines:
--------------------------------------
/device/modem symbolic link: lrwxrwxrwx 1 root root 11 Mar 16 16:11 /dev/modem -> /dev/slamr0
slmodemd created symbolic link /dev/ttySL0:
Within /etc/udev/ files:
Within /etc/modprobe.conf files:
/etc/modprobe.d/sl-modem.conf:install slamr /sbin/modprobe -qb ungrab-winmodem; /sbin/modprobe --ignore-install slamr; test -e /dev/slamr0 && (chmod 660 /dev/slamr0 && chgrp dialout /dev/slamr0) || (/bin/mknod -m 660 /dev/slamr0 c 242 0 2>/dev/null && chgrp dialout /dev/slamr0)
/etc/modprobe.d/sl-modem.conf:install slusb /sbin/modprobe -qb ungrab-winmodem; /sbin/modprobe --ignore-install slusb; test -e /dev/slusb0 && (chmod 660 /dev/slusb0 && chgrp dialout /dev/slusb0) || (/bin/mknod -m 660 /dev/slusb0 c 243 0 2>/dev/null && chgrp dialout /dev/slusb0)
/etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem
/etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem
/etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2
/etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2
Within any ancient /etc/devfs files:
Within ancient kernel 2.4.n /etc/module.conf files:
--------- end modem support lines --------
